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Oracle® Flash Accelerator F320 PCIe Card and Oracle 3.2 TB NVMe SSD Product Notes Release 1.3

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Updated: December 2017
 
 

Updating Oracle F320 Flash Card Device Firmware Using XML Metadata File Fails On SPARC Servers (26234240)

The XML metadata file does not update device firmware on SPARC servers. When running the fwupdate command with -x metadata.xml on SPARC servers, the update does not complete successfully and generates FMA errors. The following error message may be output when the fwupdate command is executed, the command may terminate abnormally, and the device taken off-line.

fwupdate update controller -x metadata.xml

The following components will be upgraded as shown:
==========================================================
ID        Priority Action     Status      Old Firmware Ver.   Proposed Ver.       New Firmware Ver.   System Reboot    
---------------------------------------------------------------------------------
c2        1        Check FW   Success     KPYABR3Q            KPYAGR3Q            N/A                 None    

Do you wish to process all of the above component upgrades? [y/n]? y
Updating c2:  Success
Sleeping for 10 seconds for component to recover
Resetting c2
Mandatory post Reset 60 second sleep
Verifying all priority 1 updates

Execution Summary
==========================================================
ID        Priority Action     Status      Old Firmware Ver.   Proposed Ver.       New Firmware Ver.   System Reboot
---------------------------------------------------------------------------------
--------------- ------------------------------------  -------------- ---------
TIME            EVENT-ID                              MSG-ID         SEVERITY
--------------- ------------------------------------  -------------- ---------
Jun 05 12:31:40 98d87727-e3a3-438d-85f7-c55b37d56828  PCIEX-8000-0A  Critical

Problem Status    : open
Diag Engine       : eft / 1.16
System
    Manufacturer  : unknown
    Name          : ORCL,SPARC64-X
    Part_Number   : unknown
    Serial_Number : 9999999
    Host_ID       : 9999999

----------------------------------------
Suspect 1 of 3 :
   Problem class : fault.io.pciex.device-interr
   Certainty   : 40%
   Affects     : dev:////pci@8400/pci@4/pci@0/pci@1/nvme@0
   Status      : ok and in service

   FRU
     Status           : acquitted
     Location         : "/SYS/BB#0-PCI#6"
     Manufacturer     : unknown
     Name             : unknown
     Part_Number      : unknown
     Revision         : unknown
     Serial_Number    : unknown
     Chassis
        Manufacturer  : unknown
        Name          : ORCL,SPARC64-X
        Part_Number   : 9999999
        Serial_Number : 9999999
----------------------------------------

Workaround:

Use the fwupdate Manual method. Refer to the following example.

fwupdate update nvme-controller-firmware -r -f MS1PC5ED3.GR3Q.fw -n c2

The following components will be upgraded as shown:
==========================================================
ID        Priority Action     Status      Old Firmware Ver.   Proposed Ver.       New Firmware Ver.   System Reboot
---------------------------------------------------------------------------------
c2        1        Check FW   Success     KPYABR3Q            Not Provided        N/A                 None
Do you wish to process all of the above component upgrades? [y/n]? y
Updating c2:  Success

Refer to the Oracle Hardware Management Pack documentation for instructions at http://www.oracle.com/goto/ohmp/docs.