Download Log Bundles

When an Oracle FS System system event occurs, the system records the incident information in system logs. These logs are useful when troubleshooting.

A log bundle contains a number of system logs and is formatted as a TAR file, which you can download to your workstation. Oracle Customer Support might request that you collect the logs and send them to Oracle for analysis.
  1. Navigate to Support > System Logs.
  2. Select a log bundle to download from the System Logs list.
  3. Select Actions > Send to > Download.
  4. To select the file location on your workstation, click the browse button [...].
  5. Click OK.

Send the log bundles to Oracle Customer Support, if requested.

You can also attach the log bundle to an existing service request (SR). Access the SR in My Oracle Support (MOS) and upload the logs.