Managing Users

After the organization has been configured and is ready for use, four default user roles are sent to the new Labor Management customer. These user roles are:

• System Administrator (Sys Admin): Enterprise-level user with full portal access. This user typically creates users and sets user privileges.

• Enterprise Manager: Enterprise-level user with portal access limited by the system administrator. That is, the Enterprise Manager is similar to the Sys Admin, but with less privileges.

• Store Manager: Store-level user with access to a limited number of store information.

• Download User: Minimum access account for installing the RTA.

After the Labor Management piece is implemented for an organization, the organization receives the passwords and information about these roles. Oracle Hospitality recommends that you assign these roles to new users as they are created. For example, an organization has Mike, Susan, and Lisa, all of whom have been assigned the role of Store Manager. All three users have different usernames and passwords, but possess the same user rights dictated by the Store Manager user role.

The Reporting and Analytics Advanced User Guide contains detailed instructions on how to create users.