Oracle Billing Insight v7.0: Use Case: Making a One-Time Payment

Self-Service Application Guide for Oracle Billing Insight > Making and Managing Payments >

Use Case: Making a One-Time Payment

This use case lets a user make a one-time bill payment. A user can make a one-time payment on one or more billing accounts and specify the amount to pay on each. Existing payment accounts or a new bank account, debit card, or credit card can be used to make the payment.

Main Path for Making a One-Time Payment

The main path occurs when a user clicks Pay Now on the Dashboard to display the Make a One-Time Payment page.

Alternate Paths for Making a One-Time Payment

The following alternate paths can occur in this use case:

The user clicks Payments, and then One Time.
The user clicks Pay Now on a statement-related page.

Make a One-Time Payment Page Elements

Table 82 describes the elements of this page.

Table 82. Make a One-Time Payment Page Elements
Page Element	Description
Page Title	Make a One-Time Payment
Search Billing Accounts Module	This module displays the following elements: Module title text: Search Billing Accounts Text: To filter the list of billing accounts below you can either provide a billing account number (wildcards are accepted), or a statement due by date. Text and blank field for data entry: Billing Accounts Field* Text and blank field for data entry: Statement Due By Field Icon and link: Calendar Link target: Popup Calendar Selector Button: Submit Action: Searches for the account.
Report Details Module	This module displays the following elements: Module title text and data: Select 1 or More Billing Accounts (Number items) Column titles: Column selection radio button Text and sorting link: Billing Account Text and sorting link: Rec. Text, data, and sorting link: Statement Date Text, data, and sorting link: Statement Amount Due (Currency) Text, data, and sorting link: Statement Due Date Text, data, and sorting link: Latest Payment Date Text, data, and sorting link: Latest Payment Amount (Currency) Text, data, and sorting link: Current Amount Due (Currency)
Report Details Module, continued	Column content: Radio button Data: Account Number Data: Recurring payment icon or blank Data: Statement date Data: Statement amount due Data: Statement due date Data: Latest payment date Data: Latest payment amount Data: Current amount due Button: Next Action: Displays the Select Payment Options page for the selected billing accounts. For details, see Select Payment Options Page Elements. Button: Reset Action: Clears the form fields.

Select Payment Options Page Elements

Table 83 describes the elements of this page.

Table 83. Select Payment Options Page Elements
Page Element	Description
Page Title	Select Payment Options
Selected Billing Accounts Module	This module displays the following elements: Module title text and data: Selected Billing Accounts (Number items) Column titles: Text and sorting link: Billing Account Text, data, and sorting link: Statement Date Text, data, and sorting link: Statement Amount Due (Currency) Text, data, and sorting link: Statement Due Date Text, data, and sorting link: Latest Payment Date Text, data, and sorting link: Latest Payment Amount (Currency) Text, data, and sorting link: Current Amount Due (Currency) Text and data: Payment Amount (Currency)
Selected Billing Accounts Module, continued	Column content: Data: Account Number Data: Statement date Data: Statement amount due Data: Statement due date Data: Latest payment date Data: Latest payment amount Data: Current amount due Blank field for data entry Total row: Text: Total Data: Statement amount due Data: Latest payment amount Data: Current amount due Data: Amount entered for payment
Enter Payment Details Module	This module displays the following elements: Module title text and data: Enter Payment Details Text: Please select a payment account and a date for this payment transaction. Radio button and text: Button Use Payment Account Drop-down list: Payment account Radio button and text: Button Enter Payment Account Drop-down list: Payment account type Text and blank field for data entry: Payment Date Field Icon and link: Calendar Link target: Popup Calendar Selector Button: Next Action: If the users selected the Use Payment Account option, the Confirm One -Time Payment page displays. For details, see Confirm One-Time Payment Page Elements. If the user selected the Enter Payment Account option and account type, then one of the following pages displays: Enter Bank Account Information. For details, see Enter Bank Account Information Page Elements. Enter Credit Card Information. For details, see Enter Credit Card Information Page Elements. Enter Debit Card Information. For details, see Enter Debit Card Information Page Elements. Button: Cancel Action: Cancels the action.

Confirm One-Time Payment Page Elements

Table 84 describes the elements of this page.

Table 84. Confirm One-Time Payment Page Elements
Page Element	Description
Page Title	Confirm One-Time Payment
Confirmation Message Module	This module displays the following element: Text: Confirmation You are about to make a payment transaction with the selected payment account, for the billing accounts listed below.
Payment Details Module	This module displays the following elements: Module title text: Payment Details Text and data: Payment Account Payment account name Text and data: Payment Date Payment date Text and data: Billing Account Account number Text and data: Total Payment Amount Currency Total payment amount (If configured) Text and data: Convenience Fee Currency Fee Button: Submit Action: Submits the payment and displays the Payment Summary page. For details, see Payment Summary Page Elements. Button: Cancel Action: Cancels the action.

Payment Summary Page Elements

Table 85 describes the elements of this page.

Table 85. Payment Summary Page Elements
Page Element	Description
Page Title	Payment Summary
Payment Success Message Module	This module displays the following element: Text and data: Thank you for your payment. It is currently being processed and your Payment ID is Payment ID. Please review the Payment Activity screen for an updated status in the next 24 hours. Email notification will be sent to Email Address. Printer-friendly element
Payment Details Module	This module displays the following elements: Module title text: Payment Details Text and data: Payment Account Payment account name Text and data: Payment Date Payment date Text and data: Billing Account Account number Text and data: Total Payment Amount Currency Total payment amount

Enter Bank Account Information Page Elements

Table 86 describes the elements of this page.

Table 86. Enter Bank Account Information Page Elements
Page Element	Description
Page Title	Enter Bank Account Information
Payment Account Type Module	This module displays the following elements: Text: Select Payment Account Type: Radio button (selected) and text: Button Bank Account Radio button and text: Button Credit Card Action: Displays the Enter Credit Card Information Page. For details, see Enter Credit Card Information Page Elements. Radio button and text: Button Debit Card Action: Displays the Enter Debit Card Information Page. For details, see Enter Debit Card Information Page Elements.
Bank Account Information Module	This module displays the following elements: Module title text: Enter Bank Account Information Text: Bank Account Information Text and blank field for data entry: Bank Name Field* Text and drop-down list: * Account Type Account type Text and blank field for data entry: Account Number Field* Text and blank field for data entry: Confirm Acct Number Field* Text and blank field for data entry: Routing Number Field* Graphic: Bank check with routing and account number callouts Text: *Required Fields Button: Next Action: Displays the Confirm One-Time Payment page. For details, see Confirm One-Time Payment Page Elements. Button: Cancel Action: Cancels the action.

Enter Credit Card Information Page Elements

Table 87 describes the elements of this page.

Table 87. Enter Credit Card Information Page Elements
Page Element	Description
Page Title	Enter Credit Card Information
Payment Account Type Module	This module displays the following elements: Radio button and text: Button Bank Account Action: Displays the Enter Bank Account Information Page. For details, see Enter Bank Account Information Page Elements. Radio button (selected) and text: Button Credit Card Radio button and text: Button Debit Card Action: Displays the Enter Debit Card Information Page. For details, see Enter Debit Card Information Page Elements.
Credit Card Information Module	This module displays the following elements: Module title text: Enter Credit Card Information Text: Credit Card Information Text and blank field for data entry: Name on Credit Card Field* Text and blank field for data entry: Street Address Field* Text and blank field for data entry: Apt./Suite Number Field Text and blank field for data entry: City Field* Text and drop-down list: State State* Text and blank field for data entry: Postal Code Field* Text and drop-down list: Country Country* Text and blank field for data entry: Credit Card Number Field*
Credit Card Information Module, continued	Text and blank field for data entry: Confirm Card Number Field* Text and drop-down list: Credit Card Type Credit card type* Text and blank field for data entry: Expiration Date (MM/YYYY) Field* Text and blank field for data entry: CVV Code Field* Text: CV Code is used for validation purpose only Text: * Required Fields Graphical logos: Pulse, NYCE, and Star Button: Next Action: If you have configured your implementation to charge convenience fees, then the Convenience Fee Confirmation page displays. For details, see Convenience Fee Confirmation Page Elements. Otherwise, the Confirm One-Time Payment page displays. For details, see Confirm One-Time Payment Page Elements. Button: Cancel Action: Cancels the action.

Enter Debit Card Information Page Elements

Table 88 describes the elements of this page.

Table 88. Enter Debit Card Information Page Elements
Page Element	Description
Page Title	Enter Debit Card Information
Payment Account Type Module	This module displays the following elements: Radio button and text: Button Bank Account Action: Displays the Enter Bank Account Information Page. For details, see Enter Bank Account Information Page Elements. Radio button and text: Button Credit Card Action: Displays the Enter Credit Card Information Page. For details, see Enter Credit Card Information Page Elements. Radio button (selected) and text: Button Debit Card
Debit Card Information Module	This module displays the following elements: Module title text: Enter Debit Card Information Text: Debit Card Information Text and blank field for data entry: Name on Debit Card Field* Text and blank field for data entry: Street Address Field* Text and blank field for data entry: Apt./Suite Number Field Text and blank field for data entry: City Field* Text and drop-down list: State State* Text and blank field for data entry: Postal Code Field* Text and drop-down list: Country Country*
Debit Card Information Module, continued	Text and blank field for data entry: Debit Card Number Field* Text and blank field for data entry: Confirm Card Number Field* Text and blank field for data entry: Expiration Date (MM/YYYY) Field* Text and blank field for data entry: CVV Code Field* Text: CVV Code is used for validation purpose only Text: *Required Fields Graphical logos: Pulse, NYCE, and Star Button: Next Action: If you have configured your implementation to charge convenience fees, then the Convenience Fee Confirmation page displays. For details, see Convenience Fee Confirmation Page Elements. Otherwise, the Confirm One-Time Payment page displays. For details, see Confirm One-Time Payment Page Elements. Button: Cancel Action: Cancels the action.

Convenience Fee Confirmation Page Elements

Table 89 describes the elements of this page.

Table 89. Convenience Fee Confirmation Page Elements
Page Element	Description
Page Title	Convenience Fee Confirmation
Convenience Fee Module	This module displays the following elements: Module title text: Convenience Fee Text and data: Payment Account Payment account name Text and data: Payment Date Date Text and data: Payment Amount Amount (If configured) Text and data: Card type Convenience Fee Currency Amount Text and data: Total Payment Amount Currency Amount Text and data: There is a Currency Amount convenience fee to process this payment. If you understand and accept this fee and wish to continue, please check the box below and continue. Otherwise, select the Cancel button and no charges will be made to your account. Radio button, text, and data: Button I understand and accept the Currency Amount convenience fee and wish to proceed with my payment. Button: Next Action: Displays the Confirm One-Time Payment page. For details, see Confirm One-Time Payment Page Elements. Button: Cancel Action: Cancels the action.

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