Self-Service Application Guide for Oracle Billing Insight > Servicing Prepay Accounts >

Use Case: Viewing a Prepay Billing Account Overview (Consumer Edition Only)


This use case lets a user view summary information for his or her prepay billing account, including plan and account information, the latest activity, the most expensive transactions, and the total usage spent since the last account top-up.

Main Path for Viewing a Prepay Billing Account Overview

The main path occurs when a user logs into the Self-Service application to display the Pre-Pay page.

Alternate Paths for Viewing a Prepay Billing Account Overview

No alternate paths occur in this use case.

Pre-Pay Page Elements

Table 155 describes the elements of this page.

Table 155. Pre-Pay Page Elements
Page Element
Description

Title Text

Pre-Pay

Summary Module

This module displays the following elements:

  • Title text and data: Summary As Of Date Time
  • Text and data: Service Number Number
  • Text and data: Pre-Pay Plan Plan Description
  • Text and data: Last Top-Up Date Date
  • Text and data: Last Top-Up Amount Amount
  • Text and data: Credit Expires On Date
  • Text and data: Remaining Balance Amount

Latest Activity Module

This module displays the following elements:

  • Module title text and link: Latest Activity
    Link target: Displays the Transaction Details page. For details, see Transaction Details Page Elements.
  • Text and data link: Since Date
    Link target: Displays the Transaction Details page. For details, see Transaction Details Page Elements.
  • Colored, horizontal percentage bar showing top-up usage:
    • Red. Usage is at or above 90% of the top-up amount.
    • Yellow. Usage is between 65% and 90% of the top-up amount.
    • Green. Usage is less than 65% of the top-up amount.
  • Percentage bar label, text and data: Top Up Amount Remaining
  • Horizontal percentage bars showing usage for each tariff (voice, messages, data), with the following labels:
    • Text and data: Voice Amount Spent on Number Minutes
    • Text and data: Message Amount Spent on Number Messages
    • Text and data: Data Amount Spent on Number Kilobytes

Top 5 Most Expensive Transactions Since Last Top Up Module

This module displays the following elements:

  • Module title text and link: Most Expensive Since Last Top Up
    Link target: Displays the Most Expensive Transactions page. For details, see Most Expensive Transactions Page Elements.
  • Column titles:
    • Text: Called Number
    • Text: Minutes
    • Text: Texts
    • Text: Data
    • Text and data: Cost (Currency)
  • Column content:
  • Data: Number of minutes
  • Data: Number of texts
  • Data: Amount of data
  • Data: Cost

Total Usage Spent Since Last Top Up Module

This module displays the following elements:

  • Module title text and link: Total Usage Spent Since Last Top Up
    Link target: Displays the Total Usage Spent page. For details, see Total Usage Spent Page Elements.
  • Graphical pie chart with color key: Shows percentage usage spent by charge type for the selected prepay billing account.
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