What's New in Self-Service Application Guide for Oracle Billing Insight, Version 7.0

Table 1 lists the changes in this version of the documentation to support this release of the software.

Additional Changes

The following documentation changes affect the overall content or organization of this guide:

• Content in this guide was rewritten and reorganized to reflect the new Responsive Web Design in the user interface, as well as the updated look and feel through the use of Cascading Style Sheets.
• This guide describes the use cases for both the Business and Consumer editions of Oracle Billing Insight, replacing the separate Application Guides.
• The Customer Service Representative Use Cases chapter has been removed. Information about the Assisted Service application is located in the new guide, see Assisted Service Application Guide for Oracle Billing Insight.

This book also contains the following name changes in this version:

• The product name changed to Oracle Billing Insight.
• The Customer Service Representative application name changed to the Assisted Service application.
• The Billing and Payment application name changed to the Self-Service application.