GET

/disputes

itemType:
{account, statement, transaction}, itemId

Returns a list of disputes by item type and ID. The response includes the internal Oracle Billing Insight ID and external reference number.

POST

/disputes

itemType:
{account, statement, transaction}

Creates a dispute on a given item. The payload includes item id.

GET

/disputes/{disputeId}

None

Returns detailed information for a dispute.

PUT

/disputes/{disputeId}

None

Updates information for a dispute, including status. The payload includes the internal id, external system reference number, and other related information. The DisputeId is the internal database ID.

GET

/disputes/{disputeId}/comments

None

Returns dispute comments.

POST

/disputes/{disputeId}/comments

None

Creates a dispute comment.