Setting Check Handling with Held Items When Closing Checks

1. In the EMC, select the property, click Configuration and Tender/Media.
2. Double-click a Service Total tender record to open it.
3. Select the Options tab and the Ops Behavior sub-tab.
4. Select a Hold Type for each type of Service Total tender used when making a payment and closing a guest check. The following table describes the Hold Types and their affect on the workstation messages.

   Table 13-6 Hold Types and Workstation Messages

   Hold Type	Workstation Message When Closing a Check with Items on Hold
   1 - Hold Order	Select this option to have the workstation show a message asking the workstation operator whether to send the items on hold to the order devices or to close the check without sending the items.
   2 - Keep Held Status	Select this option to have the workstation show a message asking the workstation operator whether to send the items on hold to the order devices or to close the check without sending the items.
   3 - Fire Order	Select this option to have the workstation send all items on hold to the order devices. This is the default Hold Type.

5. Click Save.