PLU NOT FOUND Booking

The collection of items of which the item number is not known to the system at the POS terminal is called PLU-NOT-FOUND booking.

PLU NOT FOUND items are stored in a corresponding department. In the update program Company -> Details, you can enter an appropriate item group number for these purposes. The PNF department must have been configured in the system with the appropriate number via the program Department.

Booking sequence:

  1. When a PNF item is scanned at the POS terminal, the error message "item missing" will be displayed on the operator display.
  2. After the confirmation via the <C> key, the item can be scanned again and will then be recognized as a PNF item.
  3. The message "PLU NOT FOUND" appears on the operator display, along with the message "Enter price".
  4. Then enter the price of the item and confirm the entry by pressing the <ST> key.

These provisionally configured items have to be created correctly via the update program Item later.

The "PLU Not Found" items will receive a name, they will be assigned to the correct department, if necessary, and they will receive the VAT rate defined for this department. The turnovers accumulated for the provisionally collected items up to this point of time will be transferred from the DEFAULT department to the correct department.

MICROS Retail Deutschland GmbH
Salzufer 8
D-10587 Berlin
Germany