View Orders Ready for Shipping Screen

Purpose: Use this screen to review delivery orders that are eligible for shipment and select individual orders to be shipped. You can also reject one or more orders, reprint the packing slip, or advance to the Ship Order Detail Screen screen to review the order or ship individual items.

How to display this screen:

•         If your store location is configured for manual shipping: Select Ship Orders at the Home screen

•         If your store location is configured for integrated shipping: Click Switch to Manual Shipping in the upper right corner at the Order To Be Shipped Screen or the Ship Order Detail - Integrated Screen.

Which orders listed? Only delivery orders that include at least one line whose Next Action is Ship and are not Under Review are listed on this screen. To see all open orders, regardless of next action and whether they are under review, use the View All Open Orders Screen.

Note:            You can ship only one order at a time, because you need to enter the carrier and tracking number for each shipment.

About this screen:

•         Options

•         Fields

•         Background

•         Troubleshooting 

Options

Fields

Search for orders: See the fields to the right.

Ship:

•         an order: Click the Ship Order button to open the Ship Order Window (Manual Shipping)

•         selected items on an order: Click the Ship Items button to advance to the Ship Order Detail Screen

Reject:

•         one order: Click the Reject option in the Next Action column, or select the order and click the Reject option at the bottom of the screen

•         more than one order: Select each order to reject or click Select All, and click the Reject option at the bottom of the screen

Reprint Pack Doc: Select each order to reprint the packing slip or click Select All, and click the Reprint Pack Doc option at the bottom of the screen

Searching:

•         Shipping Method

•         Carrier

•         Ship To Country

•         Ship To State

•         Order Number

•         First Name

•         Last Name

Note:  You can’t search based on company name.

•         Phone Number

•         Date (can include a “from” and “to” date)

Results:

•         Orders Found

•         Order Number

•         Sold To Customer company, first name and last name (also lists Phone Number and Ship To)

•         Date

•         Shipping Method

•         Ship Action for an order:

•         Ship Items to advance to the Ship Order Detail Screen screen

•         Ship Order to open the Ship Order Window (Manual Shipping)

Top of screen:

•         Current store location

•         User ID

•         Password

Bottom of screen:

•         Orders Selected

Troubleshooting

Background

How do I cancel an order or item?

Why is the same order listed twice?

Shipping Delivery Orders

 

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