Oracle Database Appliance Configuration Error Messages

If you encounter errors while configuring Oracle Database Appliance, then review the following messages and actions:

Error Encountered in Step 11 Validation VIP appears to be up on the network

Cause: This message is most likely to occur when you attempt to redeploy the End-User Bundle without cleaning up a previous deployment. This error occurs because an existing VIP is configured for the addresses assigned to Oracle Database Appliance.

Action: Run cleanupDeploy.pl on Node 0, and then restart Oracle Appliance Manager.

Error "CRS-4402: The CSS daemon was started in exclusive mode but found an active CSS daemon on node oda2-1, number 1, and is terminating"

Cause: This error occurs when the Oracle Grid Infrastructure CSS daemon attempts to start the node as a standalone cluster node, but during startup discovers that the other cluster node is running, and changes to cluster mode to join the cluster.

Action: Ignore this error.

Installation requires partitioning of your hard drive

Cause: This message occurs on a node if one of the two operating system disks is not installed, but you are attempting to reimage the operating system.

Action: Ensure that both operating system disks are installed and are available.

Machine Check Exception ...This is not a software problem

Cause: There is a hardware system error.

Action: Log in to the Oracle ILOM Remote Console to determine the specific hardware error.

No volume control GStreamer plug-ins and/or devices found

Cause: Operating system plug-ins required for sound cards for the Oracle ILOM remote redirection console are not installed.

Action: Ignore this message. You do not require volume control for the console.

Reboot and select proper boot device or insert boot media in selected boot device and press a key

Cause: One or both operating system disks are not available. This message occurs if you select "Default hard disk" during reimaging the system, but that disk is not available.

Action: Ensure that both operating system disks are installed and are available.

The AoDB Linux installation tree in that directory does not seem to match your boot media

Cause: If you select "Default (use BIOS settings)" as your imaging option, but one or both of the disks is not available, this message occurs on a node if both operating disks are installed, and you choose to reimage the operating system disks.

Action: Ensure that both operating system disks are available for use.

ERROR: Gateway IP is not pingable

Cause: On Windows platforms, the Oracle Appliance Manager configurator uses the echo service on port 7 to contact the gateway. If the echo service is disabled, possibly for security reasons, the ping fails.

Action: Run the native platform ping command. If the ping is successful, then the configurator validation output can be ignored.

ACFS resources failed to start after applying 2.2 INFRA patch

Cause: Oracle Database Appliance operating system upgrade includes upgrade of Oracle Linux to Unbreakable Enterprise Kernel (UEK). Because Oracle Automatic Storage Management Cluster File System (Oracle ACFS) is not supported on all versions of Oracle Linux, a successful upgrade of the operating system may effectively disable Oracle ACFS.

Upgrade to Oracle Database Appliance 2.2 has three options: —infra, —gi, and —database. The —infra option includes upgrade from Oracle Linux to UEK. Before the —infra upgrade to 2.2, the operating system is Oracle Linux with 11.2.0.2.x Grid Infrastructure. After the —infra upgrade, the operating system is UEK and 11.2.0.2.x Oracle ACFS, which is not compatible with UEK.

For example, upgrade to Oracle Linux 2.6.32-300.11.1.el5uek causes reco.acfsvol.acfs and ora.registry.acfs to temporarily go to an OFFLINE state, because 2.6.32-300.11.1.el5uek does not support Oracle 11.2.0.2.x ACFS. However, when Oracle Grid Infrastructure is upgraded to 11.2.0.3.2, these components are online again.

Action: Upgrade to Oracle Database Appliance 2.2 with the —gi option. This version of the software includes Oracle Grid Infrastructure 11.2.0.3.2, which includes Oracle ACFS modules that work with UEK.

For more information, see My Oracle Support note 1369107.1:

https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1369107.1