If necessary, use the command oakcli manage diagcollect to collect diagnostic files to send to Oracle Support Services.
If you have a system fault that requires help from Oracle Support Services, then you may need to provide log records to help Oracle support diagnose your issue.
Collect log file information by running the oakcli manage diagcollectcommand. This command consolidates information from log files stored on Oracle Database Appliance into a single log file for use by Oracle Support Services. The location of the file is specified in the command output.