You create a residential customer account for an individual subscriber.
To create a residential customer account:
On the Accounts Home page, click Residential Account.
The Create Residential Account: Customer Account page appears.
On the Customer Account page, enter the customer account information.
To update an existing account, click Search to find and select an account to update.
(Optional) To create additional contacts for the account, click Create Contact and enter the contact information.
Click Next.
The Payment page appears.
Specify the following:
Payment Responsibility
Billing Address
Billing Information
Click Next.
The Summary page appears.
Review the information that you entered. You can return to a previous page if you want to make corrections.
Click Done.
The account is created. You can view the payment hierarchy of the account, and assets that are associated with the account, on the Account Overview page. See "Account Overview Page".