3 Creating Business Accounts

Create a business customer account when you need to define service accounts for the main business account. Service accounts are useful when, for example, your company has several satellite offices and you want the main company to pay for the services for each satellite office. You create a business account for the company and a service account for each satellite office. You can create as many service accounts as you need.

To create a business account:

1. On the Accounts Home page, click New Business Account.

   The Create Business Account: Customer Account page appears.

2. Enter the customer account information.

3. Click Next.

   The Service Accounts page appears.

4. Create the service accounts that you want to associate with the customer account. Do the following for each service account to create:

   1. Click Create Account.

      The Create Account dialog box appears.

   2. Enter the details for the service account.

   3. Click OK.

      The service account appears in the list of service accounts.

5. Click Next.

   The Payment page appears.

6. In the Payment Responsibility section, select the option for how payment responsibility is assigned.

7. If you selected to have one account pay for all service accounts, do the following:

   1. From the Select the payment account list, select the account responsible for payment.

   2. If the account does not yet have billing information, enter the billing information in the Billing Information section.

8. If you selected to assign payment responsibility for each service account, you must specify the paying account for every service account. Do the following for each service account:

   1. In the Service Accounts table, select the service account whose payments will be another account's responsibility.

   2. From the Assign Payment Account list, select the account that will be responsible for the selected service account's payments.

   3. Click Assign Payment Account.

   4. (Optional) To change the billing information for the account, click Edit.

9. Click Next.

   The Summary page appears.

10. Review the information that you entered. You can return to a previous page if you want to make corrections.

11. Click Done.

    The account is created. You can view the payment hierarchy of the account, and assets that are associated with the account, on the Account Overview page. See "Account Overview Page".

Related Topics

Creating Residential Accounts