Working with Vendor Charge Back Reason Codes (WCBC)

Purpose: Use Work with Vendor Charge Back Reason Codes to create and work with reason codes. A reason code is required when you create a vendor charge back.

The reason description appears on the Vendor Charge Back Notification.

In this topic:

Work with Vendor Charge Back Reason Codes Screen

Create Vendor Charge Back Reason Code Screen

Change Vendor Charge Back Reason Code Screen

Display Vendor Charge Back Reason Code Screen

Work with Vendor Charge Back Reason Codes Screen

How to display this screen: Enter WCBC in the Fast path field at the top of any menu or select Work with Vendor Charge Back Reason Code from a menu.

APR0028 DISPLAY W/W Vendor Charge Back Reason Codes 1/28/97 12:40:15

EZK Mail Order

Opt Rsn Description

Type options, press Enter.

2=Change 4=Delete 5=Display

001 DEFECTIVE

002 NOT AS ORDERED

003 OVERSHIPMENT

F3=Exit F6=Create F12=Cancel F21=Print List F24=Select Company

Field

Description

Rsn (Reason)

A code that represents the reason for returning merchandise to a vendor.

Numeric, 3 positions; optional.

Description

The description of the reason code.

Alphanumeric, 30 positions; optional.

Screen Option

Procedure

Create a reason code

Press F6 to advance to the Create Vendor Charge Back Reason Code Screen.

Change a reason code description

Enter 2 next to a reason code to advance to the Change Vendor Charge Back Reason Code Screen.

Delete a reason code

Enter 4 next to a reason code to delete it.

Display a reason code

Enter 5 next to a reason code to advance to the Display Vendor Charge Back Reason Code Screen.

Create Vendor Charge Back Reason Code Screen

Purpose: Use this screen to create a vendor charge back reason code.

How to display this screen: Press F6 at the Work with Vendor Charge Back Reason Codes Screen

APR0027 ENTER Create Vendor Charge Back Reason Code 1/28/97 12:53:11

EZK Mail Order

Vendor Charge Back Reason Code . .

Description . . . . . . . . . . . .

F3=Exit F12=Cancel

Field

Description

Vendor (Vendor charge back reason code)

A code that represents your reason for returning merchandise to a vendor. Each vendor charge back record you create must have a reason code.

Numeric, 3 positions.

Create screen: required.

Change screen: display-only.

Description

The description of the reason code. This description appears on the vendor charge back notification.

Alphanumeric, 30 positions; required.

Change Vendor Charge Back Reason Code Screen

To change: Enter 2 next to a reason code at the Work with Vendor Charge Back Reason Codes Screen to advance to the Change Vendor Charge Back Reason Code screen. At this screen you can change only the description. See Create Vendor Charge Back Reason Code Screen for field descriptions.

Display Vendor Charge Back Reason Code Screen

To display: Enter 5 next to a reason code at the Work with Vendor Charge Back Reason Codes Screen to advance to the Display Vendor Charge Back Reason Code screen.

You cannot update any information on this screen. See Create Vendor Charge Back Reason Code Screen for field descriptions.

AP09_03 CWDirect 18.0.x 2018 OTN