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Oracle CRM On Demand CTI Developer's Guide > CTI Integration APIs > CTI Activity Web Service > CTIActivityWrapUp SOAP RequestThe following is a sample SOAP request to wrap up four activities; one each for call, chat, email and voicemail: <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:cti="urn:crmondemand/ws/odctibs/ctiactivity/" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd" xmlns:data="urn:/crmondemand/xml/ctiactivity/data"> <wsse:Security soapenv:mustUnderstand="1"> <wsse:Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">password</wsse:Password>
<data:InteractionId>100000000000</data:InteractionId> <data:AgentOfferTime>1287786900</data:AgentOfferTime> <data:ChannelType>Inbound Call</data:ChannelType> <data:InteractionId>100000000001</data:InteractionId> <data:AgentOfferTime>1287786900</data:AgentOfferTime> <data:ChannelType>Inbound Chat</data:ChannelType> <data:InteractionId>100000000002</data:InteractionId> <data:AgentOfferTime>1287786900</data:AgentOfferTime> <data:ChannelType>Inbound Email</data:ChannelType> <data:InteractionId>100000000003</data:InteractionId> <data:AgentOfferTime>1287786900</data:AgentOfferTime> <data:ChannelType>Inbound Voicemail</data:ChannelType> |
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