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Oracle Web Services On Demand Guide > Oracle CRM On Demand Objects Accessible Through Web Services > Child Objects (Web Services v2.0) > Service RequestThe service request object allows customers to request information or assistance with a problem related to products or services purchased from your company. Service requests can be ranked for severity and prioritized accordingly. Parent ObjectsAccount, Contact, Household, Opportunity, Solution FieldsTable 807 details the required and read-only fields for the service request child object. Table 808 details the pick map fields for the service request child object. Table 809 provides a list of the user key combinations for the service request child object. |
Oracle Web Services On Demand Guide, Version 20.0 (Oracle CRM On Demand Release 32) | Copyright © 2016, Oracle and/or its affiliates. All rights reserved. Legal Notices. | |