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About this Upgrade Guide
Preparing for the Upgrade
Assessing the Technical Environment
Stopping Scheduled Tasks
Stopping the Current SiteWand Server
Backing up Your Database
Saving the Current SiteWand Installation
Downloading EnterpriseTrack Media Pack
Extracting the SiteWand File
Uninstalling SiteWand
Upgrading SiteWand Using WebLogic for Windows or Linux
Configuring SiteWand for Windows
Configuring SiteWand for Linux
Starting WebLogic Admin Server
Upgrading SiteWand
Starting SiteWand
Upgrading SiteWand Using Tomcat and Apache for Linux
Configuring SiteWand for Linux
Registering SiteWand Services
Starting SiteWand Manually
Upgrading EnterpriseTrack
Accessing EnterpriseTrack
Upgrading EnterpriseTrack
Restoring your EnterpriseTrack Account
Validating the Account
Enabling User-Interface Components in EnterpriseTrack
Adding your Company Logo
Post-Upgrade Processes
For More Information
Where to Get Documentation
Documentation Accessibility
Where to Get Training
Where to Get Support