Before installing ASR, ensure that the following conditions are met:
Ensure that you have access to My Oracle Support (http://support.oracle.com
) and confirm your contact information is correct and current.
Make sure that all of your Exalytics machine assets have a contact assigned and that the contact is correct and current.
Identify and designate a system, outside of Exalytics, to serve as ASR Manager.
Retrieve the IP address of your ASR Manager.
Identify and verify ASR assets.
Ensure connectivity to the Internet using HTTPS.
Download and install the Oracle Exalytics Configuration Utility patch and ASR utility, on the Exalytics host machine.
Note:
Starting with Oracle Exalytics Release 1 Patchset 3 (1.0.0.3), the Oracle Exalytics Configuration Utility patch and the ASR utility are included in the base image.
Steps 1 through 4 are not applicable for users using Oracle Exalytics Release 1 Patchset 3 (1.0.0.3) or higher version.
If you are using Oracle Exalytics Release 1 Patchset 3 (1.0.0.3) or higher version, you must start at step 5.
To download and install the Oracle Exalytics Configuration utility patch and ASR utility, perform the following actions:
Download and install the Oracle Exalytics Configuration Utility patch (1.0.0.4) and ASR utility for Oracle Exalytics Release 1, Patchset 1 (ex_x2-4_config_utils_linux_x86_64.zip
file) from the Oracle Software Delivery Cloud Web site at the following link:
Unzip the file into a temporary directory.
The zip file contains the files that are listed in Table 9-1.
Table 9-1 Files in the Oracle Exalytics Configuration Utility Zip File
File Name | Notes |
---|---|
|
Oracle Exalytics network configuration script |
|
ASR (Auto Service Request) on Oracle Exalytics |
|
ASR mail script on Oracle Exalytics |
|
ASR on Oracle Exalytics |
|
ASR on Oracle Exalytics |
Create the following directories:
mkdir -p /opt/exalytics
mkdir -p /opt/exalytics/asr
Copy the file exalytics_configure_network.sh
to /opt/exalytics/bin
. Copy the following files to the /opt/exalytics/asr
directory:
bda_mon_hw_asr.pl
setup_asr_ilom.pl
common_subs.pm
SUN-HW-TRAP-MIB.mib
Note:
Before copying the file, ensure that you back up the existing file as exalytics_configure_network.sh_V1 first.
Execute the Oracle Exalytics network configuration script to configure the network interfaces.
#cd /opt/exalytics/bin
#./exalytics_configure_network.sh
Complete the following steps to configure ASR:
Go to the /opt/exalytics/asr
directory, and run the following commands to add executive permissions on the two Perl files:
chmod +x bda_mon_hw_asr.pl
chmod +x setup_asr_ilom.pl
Add the following line to the /etc/inittab
file:
emh1:345:respawn:/opt/exalytics/asr/bda_mon_hw_asr.pl -server
At the command line, execute the init q
command to initialize and start the bda_mon
server.
Note:
If it is a Linux 6.6 server, download the patch 21565893 as ASR does not work on Linux 6.6.
Parent topic: Installing Auto Service Request (ASR) Software