This section contains information to help you troubleshoot minor machine problems.
If you experience problems while setting up your Oracle Business Intelligence Machine, refer to the troubleshooting information in Table A-1.
Table A-1 Troubleshooting Procedures
Problem | Possible Solution |
---|---|
Oracle Exalytics In-Memory Machine does not power on when the front panel Power button is pressed. |
Keep notes on the following situations in case you need to call service:
|
Oracle Exalytics In-Memory Machine appears to be in standby power mode, but the Power/OK LED does not blink. |
The Power/OK LED only blinks when all Oracle Exalytics In-Memory Machine components are in standby power mode. A tape drive might be connected to your server. Because tape drives do not enter standby power mode, the Power/OK LED does not blink. |
Hung or frozen server: No response from mouse or keyboard or any application. |
Try to access your system from a different machine on the network:
If the this procedure does not work, power cycle the Oracle Exalytics In-Memory Machine:
|
Parent topic: Troubleshooting