2 Logical Data Model

Defines the business entities and their relationships and provides descriptions of the business and data requirements for the Oracle Airlines Data Model data warehouse.

See Also:

The figures showing complete diagrams with attributes and entities are available with the Oracle Airlines Data Model IP Patch. The IP Patch includes additional documentation. For information on obtaining the IP Patch, see the Oracle Airlines Data Model Release Notes and for the latest information about Oracle Airlines Data Model patch sets, go to My Oracle Support at https://support.oracle.com.

Reference Entities

Reference Entities define the entities within, and associated with the airline organization for which data is recorded and analyzed. Reference entities help define the structure of the organization.

Reference Entity List

ACCOUNT
ADDRESS LOCATION
ADDRESS LOCATION STATUS HISTORY
ADDRESS RELATED
AGENCY
ALTERNATIVE ITEMS
AIRCRAFT
AIRCRAFT TYPE
AIRCRAFT VERSION
AIRCRAFT VERSION
AIRPORT
AIRPORT
BASE DAY
BOOKING CLASS
BOOKING CLASS TYPE
HOTEL BOOKING CUSTOMER REFERENCE
BOOKING OFFICE
BOOKING OFFICE
BOOKING OFFICE USER
BOOKING PASSENGER
BOOKING PASSENGER
BOOKING PASSENGER DOCUMENT INFORMATION
BOOKING PRODUCT
BOOKING PRODUCT DETAIL
BOOKING SEAT
BOOKING SEAT PREFERENCE
BOOKING SERIES
HOTEL BOOKING SAVING AMOUNT
BOOKING TST
BLACK LIST HISTORY
BANK
BANK CARD
BUSINESS HALF MONTH
BUSINESS HALF YEAR
BUSINESS MONTH
BUSINESS QUARTER
BUSINESS UNIT JOB ROLE
BUSINESS UNIT SHIFT
BUSINESS YEAR
CALL CENTER
CALL CENTER AGENT
CALL CENTER SERVICE CAPABILITY
CAR PRODUCT
CAR RENTAL MODEL
CARRIER
CARRIER
CARRIER TYPE
CODESHARE
CHECKIN BAGGAGE GROUP
CHECKIN INDIVIDUAL BAGGAGE
CHANNEL
CALENDAR
CALENDAR HALF MONTH
CALENDAR HALF YEAR
CALENDAR MONTH
CALENDAR QUARTER
CALENDAR WEEK
CALENDAR YEAR
CAMPAIGN
CAMPAIGN MEDIA SELLING ITEM
CAMPAIGN MANAGEMENT HISTORY
CAMPAIGN MESSAGE
COMPETITOR
COMPETITOR INTELLIGENCE
COMPETITOR INTELLIGENCE PARTY ROLE
COMPETITOR MARKET SEGMENT ASSIGNMENT
COMPETITOR MARKET SEGMENT SWOT
COMPETITOR PRODUCT CORRELATION
COMPETITOR SWOT
COMPETITOR TIER ASSIGNMENT
COMPETITIVE TIER
COUNTERS
COMP INTEL CHARACTERISTIC
COMP INTEL CHARACTERISTIC VALUE
COMP INTEL MARKET SEGMENT
COMP PROD CRRL CHARACTERISTIC ASSIGNMENT
COMP PROD CRRL CHARACTERISTIC VALUE
CREDIT SCORE PROVIDER
CORPORATE CUSTOMER
CERTIFICATE
COST CENTER
CUSTOMER
CUSTOMER INDIVIDUAL
CUSTOMER OCCASION
CUSTOMER ORGANIZATION
CUSTOMER RESTRICTED INFO
CUSTOMER REVENUE BAND ASSIGNMENT
CUSTOMER SCORE
CUSTOMER SEGMENT
CUSTOMER SEGMENTATION MODEL
CUSTOMER SOURCE
DAY
DEMOGRAPHY ATTRIBUTE
DEMOGRAPHY GROUP
DEPARTMENT
DISCOUNT GROUP
DEALER
DOCUMENT
DERIVED VALUE
EDUCATION
EMAIL ADDRESS
EMPLOYEE
EMPLOYEE DISCOUNT GROUP ASSIGNMENT
EMPLOYEE JOB ROLE ASSIGNMENT
EMPLOYEE LANGUAGE CAPABILITY
EMPLOYEE RESTRICTED INFO
EMPLOYEE SCHEDULE
EXTERNAL CREDIT PROFILE
EXTERNAL CREDIT PROFILE ASSIGNMENT
FARE ELEMENT
FARE TYPE
FLEET_HEADERS
FLIGHT
FLIGHT
FLIGHT INVENTORY
FLIGHT INVENTORY NUMBER OF UNITS
FLIGHT INVENTORY OPERATIONS
FLIGHT INVENTORY SCHEDULE ASSIGNMENT
FLIGHT INVENTORY STATUS
FLIGHT LEG INVENTORY
FLIGHT LEG INVENTORY CABIN
FLIGHT LEG INVENTORY CABIN ACV CONFIG
FLIGHT LEG INVENTORY CABIN BLOCKSPACE
FLIGHT LEG INVENTORY CABIN RMS
FLIGHT LEG INVENTORY CABIN SALECONFIG
FLIGHT LEG INVENTORY SSR
FLIGHT LEG INVENTORY SSR OPTION
FLIGHT LEG INVENTORY STATUS
FLIGHT LEG INVENTORY CABIN SALECONFIG CHARACTERISTIC
FLIGHT SEGMENT INVENTORY
FLIGHT SEGMENT INVENTORY CABIN
FLIGHT SEGMENT INVENTORY CABIN CODESHARE
FLIGHT SEGMENT INVENTORY CODESHARE
FLIGHT SEGMENT INVENTORY STATUS
FLIGHT SEGMENT INVENTORY TRAFFIC RESTRICTION
FLIGHT SEGMENT INVENTORY CABIN BOOKING CLASS CODESHARE BOARDINGFIGURES DCS
FLIGHT SEGMENT INVENTORY CABIN BOOKING CLASS CODESHARE DCS
FLIGHT SEGMENT INVENTORY CABIN BOOKING SUBCLASS FLAG
FLIGHT SEGMENT INVENTORY CABIN BOOKING SUBCLASS YIELD
FLIGHT SEGMENT INVENTORY CABIN BOOKING CLASS STATUS
FLIGHT SEGMENT INVENTORY CABIN BOOKING SUBCLASS NEGO
FLIGHT SEGMENT INVENTORY CABIN BOOKING CLASS CODESHARE DCS
FLIGHT SEGMENT INVENTORY CABIN BOOKING SUBCLASS COUNTERS
FLIGHT SEGMENT INVENTORY CABIN BOOKING SUBCLASS DATEFLAG
FLIGHT SEGMENT INVENTORY CABIN BOOKING SUBCLASS AVAILABILITY
FLIGHT SEGMENT INVENTORY CABIN BOARDING FIGURES DCS
FLIGHT SEGMENT INVENTORY CABIN CODESHARE BLOCKSPACE COUNTER
FORM OF PAYMENT
FREQUENT FLYER
FREQUENT FLYER
FREQUENT FLYER PREFERENCE
FISCAL HALF MONTH
FISCAL HALF YEAR
FISCAL MONTH
FISCAL QUARTER
FISCAL WEEK
FISCAL YEAR
GEOGRAPHY
GEOGRAPHY DEMOGRAPHY ATTRIBUTES
GEOGRAPHY DEMOGRAPHIC GROUP
GEOGRAPHY DEMOGRAPHY VALUE
GEOGRAPHY ENTITY
GEOGRAPHY HIERARCHY
GEOGRAPHY HIERARCHY LEVEL
GEOGRAPHY HIERARCHY LEVEL ASSIGNMENT
GEOGRAPHY HIERARCHY VERSION
GEOGRAPHY LEVEL
GEOGRAPHY LEVEL ATTRIBUTES
GEOGRAPHY LEVEL ATTRIBUTE VALUE
GENDER
HALF HOUR
HALF MONTH TODATE TRANSFORMATION
HALF MONTH TRANSFORMATION
HALF YEAR TODATE TRANSFORMATION
HALF YEAR TRANSFORMATION
HOUR
HOUSEHOLD
HOTEL BOOKING
HOTEL BOOKING BILLABLE INFO
HOTEL BOOKING CONTACT
HOTEL BOOKING FORM OF PAYMENT
HOTEL BOOKING MISC REMARKS
HOTEL BOOKING OPTION TEXT
HOTEL BOOKING STATUS
HOTEL FACILITY
HOTEL PRODUCT
HOTEL PRODUCT AMENITY
HOTEL PAYMENT
HOTEL ROOM
HOTEL TARIFF
HOTEL TARIFF CHARGE
INDIVIDUAL DEMOGRAPHY VALUE
INDIVIDUAL NAME
INFLIGHT MEAL
INTERACTION RESULT
INTERACTION REASON
ITEM
ITEM SEASON
JOB
JOB ROLE
LANGUAGE DIALECT
LOCAL TAX AUTHORITY
LEG
LOT_NUMBERS
LOYALTY ACCOUNT
LOYALTY LEVEL
LOYALTY PROGRAM
MEMBERSHIP ACCOUNT
MEDIA OBJECT
MEL
MFG_PART_NUMBERS
MISCELLANEOUS REMARKS
MARKET AREA
MARKET AREA
MARKET AREA LEVEL
MARKET SEGMENT
MARKET SEGMENT CHARACTERISTIC
MARKET SEGMENT CHARACTERISTIC VALUE
MARKET STATISTICS
MARKET STATISTIC INCLUSION
MONTH TODATE TRANSFORMATION
MONTH TRANSFORMATION
MR_EFFECTIVITY_DTLS
MRO RESOURCE
MASTER CONFIGURATION HEADER
MTL_MANUFACTURERS
ODT ACCOUNT
OPTION
ORGANIZATION
ORGANIZATION AREA
ORGANIZATION BANNER
ORGANIZATION BUSINESS ENTITY
ORGANIZATION BUSINESS UNIT
ORGANIZATION CHAIN
ORGANIZATION COMPANY
ORGANIZATION CORPORATE
ORGANIZATION DISTRICT
ORGANIZATION HIERARCHY
ORGANIZATION HIERARCHY LEVEL
ORGANIZATION HIERARCHY LEVEL ASSIGNMENT
ORGANIZATION HIERARCHY VERSION
ORGANIZATION LEVEL
ORGANIZATION LEVEL ATTRIBUTES
ORGANIZATION LEVEL ATTRIBUTES VALUE
ORGANIZATION MARKET DATA
ORGANIZATION NAME
ORGANIZATION REGION
ORGANIZATION SERVICE WEBSITE
ORGANIZATION WAREHOUSE
ORGANIZATIONAL DEMOGRAPHY VALUE
OTHER INDIVIDUAL
PART LOCATIONS
PASSPORT
PASSENGER CONTACT
PAX COUPON DATA
PAX INVOICE HEADER
PDI CHANNEL
PDI CHANNEL
PDI CHARACTERISTIC
PHASE
PLANNING QUARTER
PLANNING SEASON
PLANNING WEEK
PLANNING YEAR
PNR
PNR
PNR TYPE
POS DEPARTMENT
POS IDENTITY
POSTCODE
PRICE DERIVATION RULE
PREFERENCE TYPE
PROFILE SOURCE
PROMOTION
PROMOTION ITEM
PROMOTION MESSAGE RENDERING
PROMOTION PRODUCT OFFERING ASSIGNMENT
PROMOTION SELLING ITEM
PRODUCT ENTITY
PRODUCT OFFERING
PROSPECT
PROSPECT INDIVIDUAL
PROSPECT ORGANIZATION
PARTNER PROMOTION PROGRAM
PARTY
PARTY ACCOUNT ASSIGNMENT
PARTY ADDRESS LOCATION ASSIGNMENT
PARTY ASSIGNMENT
PARTY CONTACT INFORMATION
PARTY CONTACT LIST PARTICIPATION
PARTY DEMOGRAPHIC
PARTY DEMOGRAPHY VALUE
PARTY GEOGRAPHY ENTITY ASSIGNMENT
PARTY IDENTIFICATION
PARTY INTERACTION ITEM STATUS
PARTY LANGUAGE CAPABILITY
PARTY NAME
PARTY ROLE
PARTY ROLE ASSIGNMENT
PARTY SKILL
PARTY STATUS
PARTY STATUS
QUALITY PLANS
QUARTER TO DATE TRANSFORMATION
QUARTER TRANSFORMATION
ROLES HIERARCHY
RELIGION
ROUTEPAIRS
ROUTES
REPAIR_CATEGORIES
RETAIL SEASON
RETAIL STORE
SECOND
SEGMENT CRITERIA
SEGMENT DIM
SEGMENT PAIR DIM
SKU ITEM
SALES CHANNEL
SALES CHANNEL REPRESENTATIVE
SALES FORECAST ITEM ORG HIERARCHY WEEK
SALE OR RETURN ACTION
SALES PLAN ITEM ORG HIERARCHY WEEK
SALES RESTRICTION
SELLING LOCATION
SOC JOB
SOURCE SYSTEM
SOURCE SYSTEM KEY MAPPING
SERVICE
SERVICE COVERAGE AREA
SERVICE COVERAGE GEO DETAIL
SERVICE
SSR
SUPPLIER
TAXABLE GROUP
TIME DIM
TIME STANDARD BY DAY
TIME STANDARD BY WEEK
TIME TOTAL
TIME ZONE
TRAFFIC CATEGORY
TRAFFIC CATEGORY
TARGET ACCESS METHOD
TARGET ACCOUNT
TARGET GEOGRAPHY AREA
TERMINAL
TASK ASSIGNMENT
TSM EXCESS BAGGAGE
TSM MCO
TSM PASSENGER
TSM PRICE
TSM ROUTE
TSM SERVICE
UNIT_ACCOMPLISHMNTS
UNIT CONFIGURATION HEADER
UNIT CONFIGURATION HISTORY
UNIT_DEFERRALS
UNIT MAINTENANCE PLAN
UNIT MAINTENANCE PLAN COUNTER HISTORY
UNIT MAINTENANCE PLAN THRESHOLD RULE
USER
VEHICLE
VIRTUAL TEAM
WEEK TODATE TRANSFORMATION
WEEK TRANSFORMATION
WEEKDAY
WORK ORDER OPERATION
WARRANTY_ENTITLEMENTS

Lookup Entities

Lookup entities describe the relatively static or descriptive data in the data warehouse. Lookup entities define the descriptions for frequently used attributes. Using lookup entities saves space, as the referring fact table holds only a small key or code and foreign key, and Oracle Airlines Data Model stores the space consuming description in a lookup table and does not repeat the description in each transaction row in which it is referenced.

Lookup Entity List

ACCOUNT LEVEL
ACCOUNT TRANSFER REASON
ACCOUNT TYPE
ADDRESS TYPE
AMOUNT TYPE
ATA CHAPTER
BOOKING PRODUCT TYPE
BOOKING STATUS CHANGE REASON
BANK CARD TYPE
BANNING REASON
BUSINESS LEGAL STATUS
COMPENSATORY REASON
CAMPAIGN STATUS
CAMPAIGN TYPE
COMPLAIN CLASS
COMPLAIN TYPE
CURRENCY
CUSTOMER OCCASION TYPE
CUSTOMER REVENUE BAND
CUSTOMER REVENUE TYPE
CUSTOMER TYPE
DELAY CAUSE
EMPLOYEE DESIGNATION
EMPLOYEE TYPE
EXTERNAL ORGANIZATION TYPE
FLEET
FLIGHT CANCELLATION REASON
FLIGHT INVENTORY OPERATION TYPE
INITIATIVE RESULT TYPE
INITIATIVE TYPE
LANGUAGE
LOCAL AUTHORITY TYPE
LEG TYPE
LETTER TYPE
MEL ATTRIBUTE
MARITAL STATUS
NATIONALITY
ORGANIZATION BUSINESS UNIT TYPE
PROMOTION TYPE
PARTY CONTACT INFORMATION TYPE
PARTY IDENTIFICATION TYPE
PARTY STATUS CHANGE REASON
PARTY STATUS TYPE
PARTY TYPE
RECTAFICATION INTERVAL
REVENUE COST ELEMENT
REVENUE COST ELEMENT CATEGORY
REVENUE COST ELEMENT GROUP
SEASON
SKILL TYPE
SELLING LOCATION TYPE
SWOT TYPE
TARGET TYPE
TRANSACTION TYPE
VALUE TYPE

Base Entities

Base entities define atomic level transaction data. Data in the base tables support the derived and aggregate layers, and act as a source for Data Mining and for other advanced analysis.

Base Entity List

ACCOUNT LEVEL HISTORY
ACCOUNT PAYMENT
ACCOUNT TRANSFER
AIRCRAFT DISPATCH
AIRCRAFT TURN AROUND
ASSET_DATA_DRAFT
AWARD VOUCHER
BOOKING
BOOKING AGENT OPT LINE
BOOKING BILLING
BOOKING CAMPAIGN ASSIGNMENT
BOOKING OTHER SERVICE
BOOKING REMARK
BOOKING SSR
BOOKING SSR BRDG
BOOKING STATUS CHANGE HISTORY
BOOKING TST
BOOKING TST FARE DATA
BOOKING TST PFC TAX AMOUNT
BOOKING TST PRICE
BOOKING TST SEGMENT
BOOKING TST TAX
BILLING ANALYSIS HEADER
BILLING ANALYSIS TOTALS CURRENCY
BILLING OFFICE HEADER
BILLING OFFICE SUBTOTALS TRANSACTION CURRENCY
BILLING OFFICE TOTALS CURRENCY
BILLING TRANSACTION AGENCY AIRLINE INFO
BILLING TRANSACTION COMPLETE FORM OF PAYMENT
BILLING TRANSACTION COMPLETE TICKET DOCUMENT
BILLING TRANSACTION COUPON ADDITIONAL PRINT LINES
BILLING TRANSACTION DOCUMENT AMOUNTS
BILLING TRANSACTION ELECTRONIC TRANSACTION
BILLING TRANSACTION EMD COUPON DETAIL
BILLING TRANSACTION EMD REMARKS
BILLING TRANSACTION FARE CALCULATION
BILLING TRANSACTION FILE TOTALS CURRENCY
BILLING TRANSACTION FORM OF PAYMENT
BILLING TRANSACTION HEADER
BILLING TRANSACTION MD ADDITIONAL INFO
BILLING TRANSACTION MD INFO AMOUNT
BILLING TRANSACTION MD ISSUANCE REASON
BILLING TRANSACTION NETTING VALUES
BILLING TRANSACTION PAYMENT AUTHORIZATION
BILLING TRANSACTION RELATED TICKET
BILLING TRANSACTION TICKET
BILLING TRANSACTION TICKET AMOUNT
BILLING TRANSACTION TICKET COMMISSION
BILLING TRANSACTION TICKET FORM OF PAYMENT
BILLING TRANSACTION TICKET PASSENGER
BILLING TRANSACTION TICKET TAX ON COMMISSION
BILLING TRANSACTION TICKET VAT INFORMATION
BORROW_TRANSACTIONS
BILLING TRANSACTION PREPAID TICKET ADVICE SPONSOR INFORMATION
BILLING TRANSACTION TICKET ITINERARY DATA SEGMENT
BILLING TRANSACTION TICKET MISCELLANEOUS ADDITIONAL PRINT LINES
BILLING TRANSACTION TICKET QUALIFYING ISSUE INFORMATION
CAR RENTAL
CAR RENTAL ADDITIONAL RATE CODE INFO
CAR RENTAL CHARGE PERIOD
CAR RENTAL ESTIMATE DISTANCE
CAR RENTAL FOP
CAR RENTAL LOCATION
CAR RENTAL OTHER RATE RULE
CAR RENTAL OTHER RATE RULE DATE
CAR RENTAL PREFERENCE TYPE
CAR RENTAL REMARKS
CAR RENTAL SURCHARGE PERIOD
CAR RENTAL SURCHARGE PERIOD TARIFF
CAR RENTAL TARIFF
CAR RENTAL TARIFF CHARGE
CODESHARE BRIDGE
CHECKIN
COMPENSATORY EARNING
COMPLAIN ADVICE
COST
CUSTOMER ORDER
CUSTOMER ORDER LINE ITEM
DELAYS AND CANCELLATIONS
DIRECT EARNING
DISPOSITIONS
EMPLOYEE ACTUAL LABOR HOURLY
EMPLOYEE ACTUAL LABOR SALARIED
EMPLOYEE TRAINING RECORD
EARNING EVENT
EVENT
EVENT PARTY ASSIGNMENT
EVENT PARTY INTERACTION
FLEET_UNIT_ASSOCS
FLIGHT CHANGE
FLIGHT_DATA_DRAFT
FLIGHT GATE OPERATION
FLIGHT SCHEDULE
GROUPING
HOT FILE HEADER
HOTEL BOOKING COMMISSION
LEG SCHEDULE
LOG_BOOK
LOYALTY ACCOUNT BALANCE HISTORY
LOYALTY ACCOUNT LEVEL HISTORY
LOYALTY CONVERSION
LOYALTY POINTS EXPIRE
MEL_CDL_PROCEDURES
MINIMUM CONNECTING TIMES
MAINTENANCE REQUIREMENT
MAINTENANCE VISIT
MAINTENANCE VISIT TASK
MR EFFECTIVITY
MR_INTERVALS
MATERIAL TRASACTION
NON ROUTINE
OPERATION
OPERATION MATERIAL
OPERATION_RESOURCES
OUTSIDE PROCESSING ORDER
PART
PART CHANGE
PART SERIAL NUMBER
PASSENGER COUNTRY ADDRESS INFORMATION
PAX TRANSFER
PASSENGER VISA INFORMATION
PURCHASE ORDER
PDI CHANNEL
PNR GDS INFO
PNR PARENT CHILD RELATIONSHIP
PNR RELATIONSHIP
PRICE MODIFICATION LINE ITEM
PROMOTION CLUSTER USAGE
PROMOTION MANAGEMENT HISTORY
PROJECT
PROJECTS_ALL
PARTNER EARNING
PARTY COST ASSIGNMENT
PARTY INTERACTION
PARTY INTERACTION CALL
PARTY INTERACTION EMAIL
PARTY INTERACTION FAX
PARTY INTERACTION ITEM
PARTY INTERACTION LETTER
PARTY INTERACTION SMS
PARTY INTERACTION THREAD
PARTY INTERACTION VISIT
PARTY ORDER ASSIGNMENT
PARTY PROMOTION RESPONSE
PARTY STATUS HISTORY
QUALITY RESULTS
REVENUE COST TRANSACTION
RETAIL SALE RETURN LINE ITEM
RETAIL TRANSACTION
RETAIL TRANSACTION LINE ITEM
ROUTINE
SCRAP_VALUES
SEGMENT SCHEDULE
TAX LINE ITEM
TICKET
TICKET COUPON
TICKET DELIVERY ARRANGEMENT
TICKET PRICE
TICKET PRICING DISCOUNT
TICKET PRICING DOCUMENT DETAILS
TICKETING FORM OF PAYMENT
TOUR
TRACKED ITEM
TRANSFER EARNING
TASK EFFECTIVITIES
TASK LIST
TSM
TSM DOC
TSM MCO FARES
TSM MCO TAX
TSM PAYMENT
TSM RFI
TSM ROUTE
UNIT_EFFECTIVITIES
UNIT SCHEDULES
WEATHER
WORK ORDER

Derived Entities

Provides a list of the derived entities.

Derived Entity List

BOOKING FACT
CALL CENTER PERFORMANCE
CHECKIN FACT
CUSTOMER SURVEY DERIVED
FLIGHT DETAILS FACT
LOYALTY ACCOUNT BALANCE HISTORY
LOYALTY ACCOUNT LEVEL HISTORY
REVENUE COST DERIVED
TICKET FACT

Aggregate Entities

Aggregate entities hold data rolled up from the Base or Derived entities at different levels across different dimensional hierarchies.

Aggregate Entity List

BOOKING DAILY INVENTORY SNAPSHOT
CHECKIN DAILY FACT
CODESHARE BRIDGE FACT
CUSTOMER SOURCE
CUSTOMER SURVEY AGG
DAILY BOOKING FACT
DAILY CALL CENTER PERFORMANCE
DAILY CUSTOMER SURVEY
DAILY FLIGHT DETAILS
DAILY LOYALTY ACCOUNT
DAILY LOYALTY ACCOUNT BOOKING

Logical Data Model Entity Dictionary

Lists the logical data model entities, in an alphabetical order.

Table 2-1 A to G Entity Descriptions

Entity Name Type Description

ACCOUNT

Reference

Specifies the account number and the cost center associated with each BOOKING

ACCOUNT LEVEL

Lookup

Lookup for the domain of account levels achievable within a LOYALTY PROGRAM. For example:

  • Standard

  • Premier

  • Executive Premier

ACCOUNT LEVEL HISTORY

Base

Specifies ACCOUNT LEVEL change history.

ACCOUNT PAYMENT

Base

Specifies details of each allocation of money from a receipt made by a party to a specific account. It is the receipt of a single sum of money from a party as a credit against an outstanding balance for the provision or supply of products or services.

ACCOUNT TRANSFER

Base

Represents the earnings transferred to or from an ACCOUNT.

ACCOUNT TRANSFER REASON

Lookup

Lookup for why the customer transfers points.

ACCOUNT TYPE

Lookup

Lookup for the type of account. For example:

  • Bank Card

  • Loyalty Card

ADDRESS LOCATION

Reference

An ordinary postal address for the PARTY or site.

ADDRESS LOCATION STATUS HISTORY

Reference

History of the names and addresses associated with an ORGANIZATION, PROSPECT, or CUSTOMER.

ADDRESS RELATED

Reference

This is an operational layer entity which stores the relationship between two addresses. Associates one address with other addresses. For example:

  • Alternate address

  • Locations with multiple addresses

ADDRESS TYPE

Lookup

Lookup for address type. For example:

  • Home

  • Mailing

  • Shipping

ADVANCED SHIP NOTICE DOCUMENT

Base

An electronic document sent to a store by a vendor that defines the shipment date, expected delivery date, carrier, shipped items, and OrderDocument reference. It is sent out in advance of the shipment to enable the retailer to plan workload and receipt processing.

ADVANCED SHIP NOTICE DOCUMENT LINE ITEM

Base

Details line in ADVANCED SHIP NOTICE DOCUMENT.

AGENCY

Reference

Subtype of party, who collects the customer debt on behalf of the CARRIER under some financial agreements. For example:

  • Booking agency

  • Debt collection

AIRCRAFT

Reference

An aircraft is a machine that is able to fly. It counters the force of gravity by using either static lift or by using the dynamic lift of an airfoil, or in a few cases the downward thrust from jet engines.

AIRCRAFT DISPATCH

Base

TBS

AIRCRAFT TURN AROUND

Base

The time required to unload an airplane after its arrival at the gate and to prepare it for departure again.

AIRCRAFT TYPE

Lookup

Lookup for the type of Aircraft. For example: Boeing 737.

AIRCRAFT VERSION

Reference

Specifies information about the AIRCRAFT TYPE. For example, if AIRCRAFT TYPE is Boeing 737 then aircraft version could be 800.

AIRPORT

Reference

Specifies an International Air Transport Association (IATA) recognized location that serves as an Origin or Destination of one or more flights, including details for the Airport. For example:

  • Country

  • City

  • Region

ALTERNATIVE ITEMS

Reference

List of inventory items that can be used, identifies interchangeable parts that can be used at a location.

AMOUNT TYPE

Lookup

Specifies the different types of amount. This is similar to the different types of revenue and cost. For example:

  • Actuals

  • Budget 2015 v1

  • Budget 2015 v2

ASSET_DATA_DRAFT

Base

Data that relates to the asset usage.

ATA CHAPTER

Lookup

ATA chapter numbers - common referencing standard for all commercial aircraft documentation.

AWARD VOUCHER

Reference

Specifies the award voucher given by an airline.

BANK

Reference

Specifies information about banks.

BANK CARD

Reference

A bank card issued by a bank or credit organization.

BANK CARD TYPE

Lookup

Lookup for the type of the BANK CARD. For example:

  • Credit card

  • Debit card

BANNING REASON

Lookup

Lookup defining reasons a customer may be banned from using a service.

BASE DAY

Reference

The abstracted information about a day, which serves as a base for DAY.

BILLING ANALYSIS HEADER

Base

Billing Analysis System Output Information.

BILLING ANALYSIS TOTALS CURRENCY

Base

Billing Office Subtotals per Transaction Code and Currency Type.

BILLING OFFICE HEADER

Base

The header of a billing office transaction document.

BILLING OFFICE SUBTOTALS TRANSACTION CURRENCY

Base

Billing Office Subtotals per Transaction Code and Currency Type.

BILLING OFFICE TOTALS CURRENCY

Base

Billing Office Totals per Currency Type.

BILLING TRANSACTION AGENCY AIRLINE INFO

Base

Airline agency detailed information from billing transaction data.

BILLING TRANSACTION COMPLETE FORM OF PAYMENT

Base

The information about billing transaction complete form of payment.

BILLING TRANSACTION COMPLETE TICKET DOCUMENT

Base

The billing transaction complete ticket document information.

BILLING TRANSACTION COUPON ADDITIONAL PRINT LINES

Base

Additional information of billing transaction coupon.

BILLING TRANSACTION DOCUMENT AMOUNTS

Base

Detailed amount data from the transaction document.

BILLING TRANSACTION ELECTRONIC TRANSACTION

Base

The control data of each billing transaction.

BILLING TRANSACTION EMD COUPON DETAIL

Base

The billing transaction coupon detail data from the ELECTRONIC MISCELLANEOUS DOCUMENT (EMD).

BILLING TRANSACTION EMD REMARKS

Base

The billing transaction remarks from the ELECTRONIC MISCELLANEOUS DOCUMENT(EMD).

BILLING TRANSACTION FARE CALCULATION

Base

The fare calculation elements of billing transaction.

BILLING TRANSACTION FILE TOTALS CURRENCY

Base

The currency information of billing transaction.

BILLING TRANSACTION FORM OF PAYMENT

Base

The payment data of each billing transaction.

BILLING TRANSACTION HEADER

Base

Billing transaction header data.

BILLING TRANSACTION MD ADDITIONAL INFO

Base

Billing transaction additional information from MISCELLANEOUS DOCUMENT.

BILLING TRANSACTION MD INFO AMOUNT

Base

Billing transaction amount information from MISCELLANEOUS DOCUMENT.

BILLING TRANSACTION MD ISSUANCE REASON

Base

Billing transaction issuance reason information from MISCELLANEOUS DOCUMENT.

BILLING TRANSACTION NETTING VALUES

Base

Billing transaction netting values.

BILLING TRANSACTION PAYMENT AUTHORIZATION

Base

Billing transaction payment authorization information.

BILLING TRANSACTION PREPAID TICKET ADVICE SPONSOR INFORMATION

Base

Billing transaction prepaid ticket advice sponsor information.

BILLING TRANSACTION RELATED TICKET

Base

The information about billing transaction related ticket.

BILLING TRANSACTION TICKET

Base

The information about billing transaction ticket.

BILLING TRANSACTION TICKET AMOUNT

Base

The amount information about billing transaction ticket.

BILLING TRANSACTION TICKET COMMISSION

Base

The commission information about billing transaction ticket.

BILLING TRANSACTION TICKET FORM OF PAYMENT

Base

Form of payment information of billing transaction ticket.

BILLING TRANSACTION TICKET ITINERARY DATA SEGMENT

Base

Billing transaction ticket itinerary data segment.

BILLING TRANSACTION TICKET MISCELLANEOUS ADDITIONAL PRINT LINES

Base

Billing transaction ticket miscellaneous additional print lines.

BILLING TRANSACTION TICKET PASSENGER

Base

The passenger information of billing transaction ticket.

BILLING TRANSACTION TICKET QUALIFYING ISSUE INFORMATION

Base

Billing transaction ticket qualifying issue information.

BILLING TRANSACTION TICKET TAX ON COMMISSION

Base

The tax on commission data for billing transaction ticket.

BILLING TRANSACTION TICKET VAT INFORMATION

Base

The Value Added Tax (VAT) information of billing transaction ticket.

BLACK LIST HISTORY

Base

To keep track of black listed customers. Those records might be because of late payment, default, or fraud.

BOOKING

Base

The entity used to store all the main booking related information. This is at each individual passenger level and segment level.

BOOKING AGENT OPT LINE

Base

The detailed operations for each agent and each booking.

BOOKING BILLING

Base

The billing information about each booking.

BOOKING CAMPAIGN ASSIGNMENT

Base

This is an operational layer entity which stores the details of the campaigns related to the booking.

BOOKING CLASS

Reference

Information about the booking class and its corresponding service class for the CARRIER. For example, Service Class is Economy, and Booking Class may be A, B, C, and D. This booking class can fall under different services at a different point of time.

BOOKING CLASS TYPE

Reference

Booking class type is another type of grouping of booking class, other than "Service Class". You can define your own grouping rule according to your business scenario.

BOOKING DAILY INVENTORY SNAPSHOT

Aggregate

Specifies the status of bookings, cancelations, confirmations, and so on, as on date for future departures starting the next day.

The major dimensions of analysis for this fact are:

  • Traffic category

  • Segments

  • Flights

  • Snapshot date

  • Booking Class

  • Segment departure date

BOOKING FACT

Derived

Defines at the granularity of BOOKING SSRs, BOOKING REMARKs, OPTIONs, and, BOOKING OTHER SERVICEs attached to each BOOKING.

BOOKING OFFICE

Reference

Designator for a Travel Agent or Airline office as designated by IATA, a Global Distribution System (GDS), or an Airline.

BOOKING OFFICE USER

Reference

This is an operational layer entity which stores the user ids given to the agent using which they login to the system to do the booking. All agents belong to an office. These signs are sets of user ids assigned to the offices.

BOOKING OTHER SERVICE

Reference

Specifies free text of the booking for a CARRIER.

BOOKING PASSENGER

Reference

Passenger information for the booking. For example:

  • Last name

  • First name

  • Gender

Note: A booking can only have two passengers if there is an unseated infant.

BOOKING PASSENGER DOCUMENT INFORMATION

Reference

Personal details of the passenger. For example:

  • Gender

  • Nationality

  • Date of birth

BOOKING PRODUCT

Reference

Product information associated with the BOOKING. For example, a CAMPAIGN.

BOOKING PRODUCT DETAIL

Reference

Specifies the details of the booking products. For example:

  • Fare

  • Membership level

  • Discount rate

BOOKING PRODUCT TYPE

Lookup

Specifies the product type. For example:

  • Summer holiday package

  • New year three day trip

BOOKING REMARK

Reference

Different remarks for the BOOKING and the PNR.

BOOKING SEAT

Reference

This is an operational layer entity which stores the name of the seat number and seat status for the BOOKING.

BOOKING SEAT PREFERENCE

Reference

Represents preferences of seat by the passenger specified during BOOKING. One seat can have multiple preferences. For example: window, aisle.

BOOKING SERIES

Reference

Tour operators (or sales people/Group Analysts on their behalf) enter their series requests for the upcoming season into the system.

Each series request is for a certain number of seats, one-way on a certain segment, on a certain weekday for a certain period. The series itself is entered as a BOOKING and then every BOOKING that is part of that series is also entered as a BOOKING with a similar identifying Series-OSI- line. All bookings that belong to a certain series, whether it is the series itself or real BOOKINGs belonging to that series, have to be grouped together in a series-container.

BOOKING SSR

Base

Represents the status of the Special Service Request (SSR) and CARRIERs of the Special Service Requests for BOOKINGs.

BOOKING SSR BRDG

Reference

Represents a bridge table used to store information about the Special Service Requests (SSRs) used in a BOOKING.

BOOKING STATUS CHANGE HISTORY

Base

Describes the BOOKING change history.

BOOKING STATUS CHANGE REASON

Lookup

Describes the BOOKING change reason.

BOOKING TST

Reference

Defines a Transitional Store Ticket (TST) generated with the BOOKING. The TST can be reused for other BOOKINGs having similar parameters. This determines the booking fare. A BOOKING can have two TSTs only if the passenger has an unseated infant.

BOOKING TST FARE DATA

Base

Booking transaction store ticket fare data.

BOOKING TST PFC TAX AMOUNT

Base

Booking transaction store ticket tax data.

BOOKING TST PRICE

Reference

Pricing information details for Transitional Store Ticket (TST).

BOOKING TST SEGMENT

Reference

Segment details of Transitional Store Ticket (TST), which has fare basis and stop over indicator information.

BOOKING TST TAX

Base

Booking TST Tax information.

BORROW_TRANSACTIONS

Base

TBS

BUSINESS HALF MONTH

Reference

Defines month-in-half in a business calendar.

BUSINESS HALF YEAR

Reference

Defines half year in a business calendar.

BUSINESS LEGAL STATUS

Lookup

The legal status of the company. For example:

  • Public Company

  • Private Company

BUSINESS MONTH

Reference

Defines month in a business calendar.

BUSINESS QUARTER

Reference

Defines quarter in a business calendar.

BUSINESS UNIT JOB ROLE

Reference

Capture the specific job role for an organization.

BUSINESS UNIT SHIFT

Reference

Work shift associated with the Business Unit, mapped to the EMPLOYEE job roles for the allocation for these shifts. For example, there could be two shifts for a cashier in a store per day: 6:00am-2:00pm, 2:00am-10:00pm.

BUSINESS UNIT TYPE

Lookup

Lookup for ORGANIZATION BUSINESS UNIT types.

BUSINESS WEEK

Reference

Weeks as defined in the business calendar.

BUSINESS YEAR

Reference

Defines year in a business calendar.

CALENDAR

Reference

Describes the date hierarchy with a granularity as date and then gives week, month, quarter, and year.

CALENDAR HALF MONTH

Reference

Defines month-in-half in a Gregorian or Normal Calendar.

CALENDAR HALF YEAR

Reference

Defines half year in a Gregorian or Normal Calendar.

CALENDAR MONTH

Reference

Calender month in a Gregorian or Normal Calendar.

CALENDAR QUARTER

Reference

Defines quarter in a Gregorian or Normal Calendar.

CALENDAR WEEK

Reference

Defines weeks in a Gregorian or Normal Calendar.

CALENDAR YEAR

Reference

Defines years in a Gregorian or Normal Calendar.

CALL CENTER

Reference

The carrier may have multiple call centers in different locations, for different time zones, or language purposes.

CALL CENTER AGENT

Reference

All the possible agents with whom the customer can make a contact. For example:

  • IVR

  • Human Agent

CALL CENTER PERFORMANCE

Derived

Specifies the daily performance summary data about call center.

CALL CENTER SERVICE CAPABILITY

Reference

Assigns the languages, products, or geographical areas which the call center can serve to the call center.

CAMPAIGN

Reference

A campaign is a concentrated effort to enhance the image of the enterprise to retain, acquire, or consolidate customers.

CAMPAIGN MEDIA

Reference

Advertising MEDIA associated with a CAMPAIGN.

CAMPAIGN MANAGEMENT HISTORY

Reference

The history of the campaign party role about the management of a campaign.

The party can be not only the sales or marketing employee at the carrier, it can also be a campaign partner.

CAMPAIGN MEDIA SELLING ITEM

Reference

Items presented to the customer or public as part of the CAMPAIGN.

CAMPAIGN MESSAGE

Reference

Holds details about the execution message used in a CAMPAIGN.

CAMPAIGN STATUS

Lookup

Describes the strategy or business objective of the CAMPAIGN.

CAMPAIGN TYPE

Lookup

This entity keeps types of CAMPAIGNs. For example:

  • A targeted promotion (to specific individuals, account or group of accounts)

  • A mass market promotion (to a massive audience usually through radio, television, and newspaper)

CAR PRODUCT

Reference

One of the product type, car, example: rental car service

CAR RENTAL

Base

The main entity to store the car rental transaction information.

CAR RENTAL ADDITIONAL RATE CODE INFO

Base

Car rental additional rate related information.

CAR RENTAL CHARGE PERIOD

Base

The rental car charge period information.

CAR RENTAL ESTIMATE DISTANCE

Base

Car rental estimate distance with different rental type

CAR RENTAL FOP

Base

Car rental form of payment.

CAR RENTAL LOCATION

Reference

Car rental related location information. For example pick up location.

CAR RENTAL MODEL

Base

The rental car model information.

CAR RENTAL OTHER RATE RULE

Base

The other rules of the different type of rental car package.

CAR RENTAL OTHER RATE RULE DATE

Base

The other rate rule related date information of the car rental.

CAR RENTAL PREFERENCE TYPE

Base

The customer preference car type data.

CAR RENTAL REMARKS

Base

The remarks of rental car transaction.

CAR RENTAL SURCHARGE PERIOD

Base

The surcharge period of the car rental transaction.

CAR RENTAL SURCHARGE PERIOD TARIFF

Base

The car rental surcharge period tariff.

CAR RENTAL TARIFF

Base

The car rental tariff information.

CAR RENTAL TARIFF CHARGE

Base

The car rental tariff charge information.

CARRIER

Reference

Specifies the details about the carrier, such as carrier code and description. Carrier means the airline issuing the ticket and all airlines that carry or undertake to carry the Passenger and or his baggage thereunder or to perform any other service related to such air carriage (IATA PAT-GR-1).

CARRIER TYPE

Reference

Carrier type details. For example:

  • Airline

  • Railway

  • On road transport

  • Ship

CERTIFICATE

Reference

A certificate with a face monetary value issued by a store for subsequent exchange for merchandise.

CHANNEL

Reference

The different types of channel of airline, including booking or ticketing channel, check-in channel, marketing channel, and so on.

CHANNEL TYPE

Lookup

Lookup for channel types. For example:

  • Selling

  • Distribution

CHECKIN

Base

Specifies the checking information at the LEG level. TICKET, flight ID, passenger ID can be derived from the booking ID for the PDI record. Provides the departure and arrival airport of the PDI from the LEG of the PDI. The LEG of the PDI is obtained using the booking ID and board and offpoint:

  • You can refer booking ID for the PDI and get the flight and segment information for that particular date.

  • Then refer flight schedule with the flight, segment and date for that booking ID it will give a unique LEG ID.

CHECKIN BAGGAGE GROUP

Reference

Defines information about the number of baggage checked-in, part of a baggage group, weight of the checked baggage of a group, number of hand baggage contained in the baggage group, and so on.

CHECKIN DAILY FACT

Aggregate

Daily fact for which data gets uploaded once at the end of day for the data to be available to the business users the next day. For example:

  • Total number of check-ins for a day for a particular flight

  • Total number of check-ins for a day for a segment

  • Total number of check-ins for a day for a LEG

Includes other measures. For example, total number of passengers checked-in on a particular day and is also based on other dimensions.

CHECKIN FACT

Derived

Check-in information at the LEG level.

CHECKIN INDIVIDUAL BAGGAGE

Reference

Information about the individual baggage during the check-in process. This information is mainly baggage tag, baggage source, baggage tag number, baggage tag final destination, and airline code.

CODESHARE

Reference

A marketing practice in which two or more airlines agree to share for marketing purposes. The same two letter code used to identify CARRIERs in the computer Reservation systems used by travel agents. Stores the details of the code share.

CODESHARE BRIDGE

Reference

Details about the code share flights along with the segment and CARRIER to which the flight belongs.

CODESHARE BRIDGE FACT

Aggregate

Specifies details about the codeshare flights along with the segment and CARRIER to which the flight belongs.

COMP INTEL CHARACTERISTIC

Reference

A characteristic quality or a distinctive feature of a Competitor Intelligence. The characteristic can be take on a discrete value, such as number of press releases, can take on a range of values, (for example, number customers within a MARKET SEGMENT (50,000 - 100,000), or can be derived from a formula (for example, number of products offered in a MaketSegment = the number of the Competitor's Product instances associated to the MARKET SEGMENT).

COMP INTEL CHARACTERISTIC VALUE

Reference

A number or text that can be assigned to a COMP INTEL CHARACTERISTIC.

COMP INTEL MARKET SEGMENT

Reference

A MARKET SEGMENT in which a Competitor makes Product available.

COMP PROD CRRL CHARACTERISTIC ASSIGNMENT

Reference

Assign the Competitor Product Correlation CHARACTERISTIC to the related competitor intelligence characteristic.

COMP PROD CRRL CHARACTERISTIC VALUE

Reference

A number or text that can be assigned to a CompProdCorrelationCharacteristic.

COMPENSATORY EARNING

Base

Specifies what the airline company awards, as points to customer as compensation for baggage lost or for a complaint.

COMPENSATORY REASON

Lookup

Lookup for the reason why compensatory points are awarded to a customer.

COMPETITIVE TIER

Reference

Type of Competitors according to their size, revenue, line of product, and so on. A classification of a Competitor, such as by size, product lines offered, and so forth.

COMPETITOR

Reference

A PARTY that offers Product similar to the enterprise's PRODUCT ENTITY in a MARKET SEGMENT.

COMPETITOR INTELLIGENCE

Reference

Intelligence gathered about each competitor. Facts gathered about a Competitor's plans and activities. These facts can be used to perform Competitor SWOT analysis to better understand a Competitor.

COMPETITOR INTELLIGENCE PARTY ROLE

Reference

Specifies the PARTY who generated the intelligence.

COMPETITOR MARKET SEGMENT ASSIGNMENT

Reference

A MARKET SEGMENT served by a Competitor.

COMPETITOR MARKET SEGMENT SWOT

Reference

Strength, Weakness, Opportunity, or Threat in a MARKET SEGMENT served by a Competitor.

COMPETITOR PRODUCT CORRELATION

Reference

How the product market plan are related to competitor product market plans, with its all flexible characteristics.

COMPETITOR SWOT

Reference

General (non-MARKET SEGMENT specific) Strength, Weakness, Opportunity, or Threat when compared to a Competitor.

COMPETITOR TIER ASSIGNMENT

Reference

A classification of a Competitor, such as by size, product lines offered, and so forth.

COMPLAIN ADVICE

Base

Defines a complaint or advice from customer, it is a subtype of PARTY INTERACTION THREAD.

COMPLAIN CLASS

Lookup

Lookup for the level of the complaint. For example:

  • High

  • Normal

COMPLAIN TYPE

Lookup

Lookup for the complaint type. For example:

  • Service complaint

  • Baggage lost complaint

CONTRACT

Reference

Legal agreement between two parties, it could be VENDOR CONTRACT or CUSTOMER CONTRACT.

CONTRACT STATUS

Reference

The status history of the CONTRACT. For example:

  • Terminated

  • Normal

  • Expired

CONTRACT STATUS REASON

Lookup

Lookup for description of the contract status change. For example:

  • Customer originated: Product upgrade

  • Provider originated: Bad payment (leading to suspension)

  • Customer originated: Debt paid (leading to reactivation)

  • Customer originated: Complaint

CONTRACT STATUS TYPE

Lookup

Lookup for all possible types of CONTRACT STATUS. For example:

  • Newly created for new account

  • Renewed automatically

  • Naturally expired or terminated

CONTRACT TERM TYPE

Lookup

Lookup for all possible terms which may be attached to a CONTRACT. For example:

  • Monetary amount

  • Period

  • Premium

  • Initial points

  • Cancellation policy

  • Subsidy

CONTRACT TERM VALUE

Reference

The value of terms attached to the CONTRACT. For example:

  • Monetary amount

  • Period

  • Premium

  • Initial points

The value can vary at different time periods of the CONTRACT. For example, the monthly fee might be 100 for the first six months and 80 for the last six months. A penalty calculation can also be based on the months left in the contract.

CORPORATE CUSTOMER

Reference

The details for the corporate customer. For example:

  • Name

  • Location

  • Customer division

COST

Base

Define the cost might incurred from any operation or an event which is trackable at a certain level. For example are:

  • Gift offer expense

  • Employee salary

  • Commission

  • Promotion delivery cost

  • Air bridge cost

COST CENTER

Reference

To categorize the different cost charges inside the CARRIER for different purpose. An organization can own multiple cost centers for different project/product operations.

COUNTERS

 

Capture usage: flight hours and flight cycles

CREDIT SCORE PROVIDER

Reference

Specifies reference financial rating scores for each customer to the service provider. It is also called Credit rating agency.

CURRENCY

Lookup

Currency information

CUSTOMER

Reference

A customer is the recipient of a good, service, product, or idea, obtained from a seller, vendor, or supplier for a monetary or other valuable consideration. For example:

  • A passenger is a customer

  • A person who booked a ticket but canceled later is also a customer for an airline

CUSTOMER ACCOUNT

Reference

A cddharge account or other accounting relationship a customer has with the organization. An account exists to allow the store to record a series of transactions with the same customer and keep an ongoing record of monies owed by the customer and monies due to the customer.

CUSTOMER ADDRESS

Reference

Associative entity assigning a CUSTOMER to one or more ADDRESS LOCATION.

CUSTOMER CONTRACT

Reference

Legal agreement between a retailer and a CUSTOMER.

CUSTOMER INVOICE

Base

A summarized list of charges, including payment terms, invoice item information, and other information that is sent to a CUSTOMER for payment.

CUSTOMER INDIVIDUAL

Reference

Subtype of CUSTOMER (and PARTY), which contains details of individuals as opposed to organizations.

CUSTOMER INVOICE

Base

A summarized list of charges, including payment terms, invoice item information, and other information that is sent to a CUSTOMER for payment.

CUSTOMER INVOICE ITEM

Base

A single line of an invoice.

CUSTOMER LIFE TIME VALUE SUPPORT VECTOR MACHINE FACTOR

Derived

Represents Support Vector Machine (SVM) factors of attributes of customers, derived from customer life time value support vector machine mining model.

CUSTOMER LOYALTY DECISION TREE RULES

Derived

Represents Decision Tree rules, derived from customer loyalty decision tree mining model.

CUSTOMER LOYALTY SUPPORT VECTOR MACHINE FACTOR

Derived

Represents Support Vector Machine (SVM) factors of attributes of customers, derived from customer loyalty support vector machine mining model.

CUSTOMER MINING

Derived

Represents results of customer related mining models on latest customer data.

CUSTOMER OCCASION

Reference

Describes an event celebrated or observed by a customer. For example:

  • Birthday

  • Anniversary

  • Company establishment day

CUSTOMER OCCASION TYPE

Lookup

A categorization of CUSTOMER OCCASIONs.

CUSTOMER ORDER

Base

ORDER placed by a CUSTOMER for merchandise or services to be provided at some future date and time.

CUSTOMER ORDER LINE ITEM

Base

A line item component of a CUSTOMER placed ORDER.

CUSTOMER ORDER LINE ITEM STATE

Base

Describes the state of fulfillment of a CUSTOMER ORDER LINE ITEM.

CUSTOMER ORDER STATE

Base

Defined state for an ORDER. Possible values include:

  • Pending

  • Partially Delivered

  • Complete

  • Canceled

CUSTOMER ORDER TAX EXEMPTION MODIFIER

Base

A line item component of a CUSTOMER placed ORDER, recording any Tax exemptions that the ordering CUSTOMER may receive.

CUSTOMER ORDER TAX LINE ITEM

Base

A line item component of a CUSTOMER placed ORDER, recording the tax liability that the entire order is incurring.

CUSTOMER ORDER TAX OVERRIDE MODIFIER

Base

A line item component of a CUSTOMER placed ORDER, recording any Tax rate overrides that the ordering CUSTOMER may receive.

CUSTOMER ORDER TENDER PRE AUTHORIZATION

Base

A line item component of a CUSTOMER placed ORDER, recording any credit or debit card pre-authorization that is performed at the time the order is taken.

CUSTOMER ORGANIZATION

Reference

Subtype of CUSTOMER (and PARTY), which contains details of organizations as opposed to individuals. Note: An organization can also consist of only one individual.

CUSTOMER PAYMENT

Base

Amount disbursed to RETAILER by CUSTOMER in response to a CUSTOMER INVOICE.

CUSTOMER RECENCY FREQUENCY MONETARY PROFITABILITY SCORE

Derived

Represents customers recency, frequency, monetary, and profitability score at a month level.

CUSTOMER RESTRICTED INFO

Reference

It captures the restricted information for the customer or prospects.

CUSTOMER REVENUE BAND

Lookup

Customer classification in its income/revenue term. For example:

  • Customer with income/revenue of $10000/Month

  • Organization with 1Billion/Year

CUSTOMER REVENUE BAND ASSIGNMENT

Reference

Determine revenue band of the customer. CUSTOMER REVENUE BAND may drift month by month.

CUSTOMER REVENUE TYPE

Lookup

Lookup for type of revenue a customer may bring to the CARRIER.

CUSTOMER SCORE

Reference

Score ranges that may be assigned to a customer based on credit, behavior, or other criteria. For example,,1,2,3,4,5 or 1~10,11~20.

Customer score can be rated based on the Customer Behavior, Credit, or another criteria.

CUSTOMER SEGMENT

Reference

The Segments table contains details of customer segments identified by business analysis activities, for example, data mining. A segment identifies distinct groupings of customers or accounts with similar characteristics. The segments are typically used in marketing campaigns.

CUSTOMER SEGMENTATION MODEL

Reference

The segmentation model used to profile the customers. For example, KMeans by Revenue from Market Department, O-Clustering by IT department, and so on.

CUSTOMER SOURCE

Aggregate

Describes how the customer came in touch with the sales team. For example: Campaign, Advertisement, Call center, Dealer, and so on. It is important for campaign planning and management.

CUSTOMER SURVEY AGG

Aggregate

Describes the daily summary data about customer survey result.

CUSTOMER SURVEY DERIVED

Derived

This entity contains the daily summary data about customer survey result.

CUSTOMER TYPE

Lookup

This level identifies or groups customers as corporate customers or individuals.

DAILY BOOKING FACT

Aggregate

Defines the number of BOOKINGs, confirmed, canceled, ticketed, and so on, for a particular BOOKING date and segment departure date. The granularity of the fact is at a current date. All the bookings, confirmations, and waitlisted information are calculated based on the fact that they are done on the current date.

This entity is a fact table storing the number of bookings, confirmed, canceled, ticketed, and so on, for a particular booking date and segment departure date.

The granularity of the fact is at a current date.

All the bookings, confirmations, and waitlisted information are calculated based on the fact that they are done on the current date.

DAILY CALL CENTER PERFORMANCE

Aggregate

Specifies the daily performance summary data about the call center.

DAILY FLIGHT DETAILS

Aggregate

Specifies the daily summary data about FLIGHT details.

DAILY LOYALTY ACCOUNT

Aggregate

Specifies the daily summary data about LOYALTY ACCOUNT (for a FREQUENT FLYER).

DAILY LOYALTY ACCOUNT BOOKING

Aggregate

Specifies the daily summary data about LOYALTY ACCOUNT booking (for a FREQUENT FLYER).

DAY

Reference

Day level in the normal calendar.

DEALER

Reference

The PARTY that resells products or services from the CARRIER.

DEFECT STATUS

Lookup

TBS

DEFFERALS

TBS

Items that have been executed in the planned time - carried forward.

DELAY CAUSE

Lookup

Delay codes used to standardize the reporting of flight departure delay.

DELAYS AND CANCELLATIONS

Base

Details of the delay and its causes.

DEMOGRAPHY ATTRIBUTE

Reference

A sub-level group or category further qualifying a set of data (Profile Group) collected about a customer to assist in marketing efforts. For example:

  • NC: Number of children

  • EDL: Education level

DEMOGRAPHY GROUP

Reference

The domain of classifications used to group profile information about a PARTY. For example:

  • CH - Credit History

  • ED- Education

  • EM - Employment

  • EQ- Equipment

  • HB - Hobbies

  • HH - Household

  • OR - Organization

DEPARTMENT

Reference

Identifies the department within the organization

DERIVED VALUE

Reference

Describes the derived value of the customer. These value could have multiple value types or value measures.

DIRECT EARNING

Base

Earn points from flying with this airline.

DISCOUNT GROUP

Reference

Keeps the special discount groups of employee or Partner. EMPLOYEEs in different level have a different discount group. For example:

  • Manager's discount group

  • Director's discount group

Different Dealer or partner may also have different discount policy according to their relationship with Service provider and sales volume.

DISPOSITIONS

Base

Identifies the condition of the item and suggested actions

DOCUMENT

Reference

Document record.

EARNING EVENT

Base

This event records all the point earnings of LOYALTY ACCOUNT.

EDUCATION

Reference

The education level of the customer.

EMAIL ADDRESS

Reference

E-mail address associated with a location.

EMPLOYEE

Reference

Employee of the carrier. This is a sub entity of party individual.

EMPLOYEE ACTUAL LABOR HOURLY

Base

The actual shifts the hourly employees have worked in, including break time.

EMPLOYEE ACTUAL LABOR SALARIED

Base

This table records the actual shifts worked in for the salaried employees.

To be further investigated, difference with "xxx hourly".

EMPLOYEE DESIGNATION

Lookup

The various designations present in an organization for the employees.

EMPLOYEE DISCOUNT GROUP ASSIGNMENT

Reference

The relationship between employee discount groups. An employee must have multiple discount groups, and several employees must have the same discount group.

EMPLOYEE JOB ROLE ASSIGNMENT

Reference

Keep the relationship between employee and job role.

EMPLOYEE LANGUAGE CAPABILITY

Reference

The languages the employee can serve, especially for call center agent and sales shopper representatives.

EMPLOYEE RESTRICTED INFO

Reference

Specifies the restricted information for the employee.

EMPLOYEE SCHEDULE

Reference

Describes the planned schedule for an employee, which consists of the store, job role, and shift the employee is working.

EMPLOYEE TRAINING RECORD

Base

A record that a particular employee has been trained in performing a particular task.

EMPLOYEE TYPE

Lookup

This lookup describes types of EMPLOYEE. For example:

  • Part Time

  • Contractual

  • Full Time

ENVIRONMENT TYPE

Lookup

Defines the temperature, relative humidity, lighting, and other physical or climatic environmental requirements for storing and displaying the item.

EVENT

Base

An event captures information pertaining to the aircraft or flight. For example, this is a ACARS message, an In Flight Shutdown, Air Turn back, or so on.

EVENT PARTY ASSIGNMENT

Base

This entity relates parties with events. A PARTY can have many events; and an event can involve many parties.

EVENT PARTY INTERACTION

Base

The PARTY INTERACTION table records all interactions or communications with the customer. The interactions include:

  • Faults

  • Direct mail, SMS, email

  • Service calls

  • Complaints

  • Debt collection

  • Inbound and outbound telemarketing

EXTERNAL CREDIT PROFILE

Reference

A source of information that helps define a credit worthiness of the customer.

EXTERNAL CREDIT PROFILE ASSIGNMENT

Reference

To indicate which external agency/institute provided the credit profile for the given customer.

EXTERNAL ORGANIZATION TYPE

Lookup

The type of different external organization.

FARE ELEMENT

Reference

Specifies the fare element details of the BOOKING and the TSM.

This is an operational layer entity which stores the fare element details of the booking and TSM.

FARE TYPE

Reference

Fare Type means a designator that is used to Categorize Fares. For example:

  • APEX

  • PEX

  • IT

It stores booking class fare types. This is an analytical layer dimension which stores the booking class fare types.

FISCAL HALF MONTH

Reference

Defines half-month in a fiscal calendar.

FISCAL HALF YEAR

Reference

Defines half-year in a fiscal calendar.

FISCAL MONTH

Reference

Defines month in a fiscal calendar.

FISCAL QUARTER

Reference

Defines quarter in a fiscal calendar.

FISCAL WEEK

Reference

Defines week in a fiscal calendar.

FISCAL YEAR

Reference

Defines year in a fiscal calendar.

FLEET

Lookup

A group or assemblage of aircraft

FLEET_HEADERS

Reference

Details about a group or assemblage of aircraft

FLEET UNIT ASSOCIATE

Base

Assignment details of individual aircraft into the fleet.

FLIGHT

Reference

Information about the flight is stored. For example, the CARRIER which it belongs to or if there is an alpha suffix. This is an operational layer entity which stores the information about the flight. For example, the CARRIER which it belongs to or if there is an alpha suffix associated.

FLIGHT CANCELLATION REASON

Lookup

Code detailing the reason for a flight cancelation.

FLIGHT_DATA_DRAFT

Base

Information snapshot of a selection of aircraft parameters.

FLIGHT CHANGE

Base

Subtype of PARTY INTERACTION THREAD, about flight change or cancelation.

FLIGHT DETAILS FACT

Derived

Provides information about LEG and segment of a particular flight. The airport and the aircraft information is at the LEG level.

FLIGHT GATE OPERATION

Base

TBS

FLIGHT INVENTORY

Reference

The main entity for airline flight inventory information.

FLIGHT INVENTORY NUMBER OF UNITS

Reference

Specifies the number of units of data which are used to present different KPIs for flight inventory.

FLIGHT INVENTORY OPERATION TYPE

Lookup

The different operation type of flight inventory.

FLIGHT INVENTORY OPERATIONS

Reference

The operations of flight inventory.

FLIGHT INVENTORY SCHEDULE ASSIGNMENT

Reference

The assignment entity to manage the many to many relationship between flight inventory and flight schedule.

FLIGHT INVENTORY STATUS

Reference

The status of flight inventory.

FLIGHT LEG INVENTORY

Reference

The flight inventory data at LEG level.

FLIGHT LEG INVENTORY CABIN

Reference

The cabin configuration data at LEG level.

FLIGHT LEG INVENTORY CABIN BLOCKSPACE

Reference

The block space information about each cabin at LEG level.

FLIGHT LEG INVENTORY CABIN ACV CONFIG

Reference

The LEG level cabin configuration for each aircraft.

FLIGHT LEG INVENTORY CABIN RMS

Reference

Revenue control value for the leg-cabin.

FLIGHT LEG INVENTORY CABIN SALECONFIG

Reference

The LEG level cabin configuration for marking sales.

FLIGHT LEG INVENTORY CABIN SALECONFIG CHARACTERISTIC

Reference

The detailed characteristics of the cabin configuration.

FLIGHT LEG INVENTORY SSR

Reference

The special service request (SSR) for flight inventory at LEG level.

FLIGHT LEG INVENTORY SSR OPTION

Reference

The other options for special service request (SSR) at LEG level.

FLIGHT LEG INVENTORY STATUS

Reference

The LEG level inventory status.

FLIGHT OPERATION DERIVED

Derived

TBS

FLIGHT SCHEDULE

Base

Information about schedule of the flight from the FLD system. Provides, on a daily basis, what are the FLIGHTs and how each FLIGHTs segments and LEG and what are their expected departure and arrival time at the LEG level.

FLIGHT SEGMENT INVENTORY

Reference

The Segment level inventory main entity.

FLIGHT SEGMENT INVENTORY CABIN

Reference

This is the flight segment inventory information at a cabin level.

FLIGHT SEGMENT INVENTORY CABIN BOARDING FIGURES DCS

Reference

The segment level inventory update by DCS input.

FLIGHT SEGMENT INVENTORY CABIN BOOKING CLASS

Reference

The cabin class data at segment level.

FLIGHT SEGMENT INVENTORY CABIN BOOKING CLASS BOARDING FIGURES DCS

Reference

The segment level cabin booking class boarding data.

FLIGHT SEGMENT INVENTORY CABIN BOOKING CLASS CODESHARE BOARDINGFIGURES DCS

Reference

The segment level boarding figures related to code share flight.

FLIGHT SEGMENT INVENTORY CABIN BOOKING CLASS CODESHARE DCS

Reference

The segment level cabin class configuration.

FLIGHT SEGMENT INVENTORY CABIN BOOKING CLASS STATUS

Reference

Segment level cabin class status.

FLIGHT SEGMENT INVENTORY CABIN BOOKING SUBCLASS

Reference

Segment level cabin subclass.

FLIGHT SEGMENT INVENTORY CABIN BOOKING SUBCLASS AVAILABILITY

Reference

Segment level cabin subclass availability.

FLIGHT SEGMENT INVENTORY CABIN BOOKING SUBCLASS COUNTERS

Reference

The segment level cabin subclass counters.

FLIGHT SEGMENT INVENTORY CABIN BOOKING SUBCLASS DATEFLAG

Reference

The segment level cabin subclass date flags.

FLIGHT SEGMENT INVENTORY CABIN BOOKING SUBCLASS FLAG

Reference

The segment level cabin subclass flag data.

FLIGHT SEGMENT INVENTORY CABIN BOOKING SUBCLASS NEGO

Reference

The segment level cabin subclass NEGO.

FLIGHT SEGMENT INVENTORY CABIN BOOKING SUBCLASS YIELD

Reference

Segment level cabin subclass yield.

FLIGHT SEGMENT INVENTORY CABIN BOOKINGCLASS BOARDING FIGURES DCS

Reference

The segment level cabin boarding data from DCS.

FLIGHT SEGMENT INVENTORY CABIN CODESHARE

Reference

The segment level cabin inventory data for code share flight.

FLIGHT SEGMENT INVENTORY CABIN CODESHARE BLOCKSPACE COUNTER

Reference

The segment level cabin blockspace data for code share flight.

FLIGHT SEGMENT INVENTORY CODESHARE

Reference

The segment level inventory data for code share flight.

FLIGHT SEGMENT INVENTORY STATUS

Reference

The segment level inventory status data.

FLIGHT SEGMENT INVENTORY TRAFFIC RESTRICTION

Reference

The segment level inventory traffic restriction data.

FORM OF PAYMENT

Reference

All forms of payment.

FREIGHT DOCUMENT

Base

A carrier-originated document that lists the number of containers, for example, pallets, cartons, and so on, that were delivered. The freight bill does not reference the inner contents of a shipment.

FREQUENT FLIER BOOKING FACT APPLY

Mining

Represents customer booking related facts for a period of months in the past.

FREQUENT FLIER BOOKING FACT SOURCE

Mining

Represents customer booking related facts for a period of months in the past.

FREQUENT FLIER CUSTOMER LIFE TIME VALUE APPLY

Mining

Represents customer life time value prediction mining model.

FREQUENT FLIER CUSTOMER LIFE TIME VALUE SOURCE

Mining

Represents customer life time value prediction mining model can be applied to predict the life time value of customers.

FREQUENT FLIER CUSTOMER LOYALTY APPLY

Mining

Specifies customer loyalty prediction mining model that can be applied to predict the loyalty of customers.

FREQUENT FLIER CUSTOMER LOYALTY SOURCE

Mining

Provides source information for customer loyalty prediction mining model.

FREQUENT FLIER CUSTOMER PROFILE APPLY

Mining

Represents customer segmentation mining model that can be applied.

FREQUENT FLIER CUSTOMER PROFILE SOURCE

Mining

Represents the source for customer segmentation mining model.

FREQUENT FLYER

Reference

Frequent Flyer is an individual, whose frequency of usage of the airline is higher than normal passengers. Entity represents information about the frequent flyer. For example:

  • Membership level

  • Start date

  • Airline

FREQUENT FLYER PREFERENCE

Reference

The different types of preference of frequent flyer passenger.

FREQUENT FLIER LOYALTY ACCOUNT BALANCE APPLY

Mining

Represents customer LOYALTY ACCOUNT balance details for the last number of months.

FREQUENT FLIER LOYALTY ACCOUNT BALANCE SOURCE

Mining

Represents customer LOYALTY ACCOUNT balance details for a period of months in the past.

FREQUENT FLIER PREDICTION APPLY

Mining

Represents non-frequent flier passengers demographic and BOOKING details. Frequent flier prediction among non-ffp mining model can be applied to predict frequent fliers among non-frequent flier passengers.

FREQUENT FLIER PREDICTION DECISION TREE RULES

Derived

Represents Decision Tree (DT) rules, derived from frequent flier prediction decision tree mining model.

FREQUENT FLIER PREDICTION SOURCE

Mining

Represents non-frequent flier passengers demographic and BOOKING details for a period months. Represents frequent flier prediction among non-frequent flier passengers mining model.

FREQUENT FLIER PREDICTION SUPPORT VECTOR MACHINE FACTOR

Derived

Provides SVM factors for attributes of non-frequent flier passengers. Those SVM factors can be derived from frequent flier prediction support vector machine mining model. SVM factor is a numeric value, which quantifies the importance of attribute in predicting the target.

GENDER

Reference

Specifies the gender. For example, male or female.

GEOGRAPHY

Reference

This is a type of dimension with a granularity of city. It has country, continent, and so on as other levels of hierarchy.

This is an analytical layer entity of the type dimension with a granularity of city. It has country, continent, and so on, as other levels of hierarchy.

GEOGRAPHY DEMOGRAPHIC GROUP

Reference

User defined classifications for Demographic attributes. For example:

  • Race

  • Age

  • Income

GEOGRAPHY DEMOGRAPHY ATTRIBUTES

Reference

User defined classifications for a demographic profile group. For example:

  • Percent White

  • Percent Black

  • Average Age

  • Average Income

  • Population

  • Population Age 0-12

GEOGRAPHY DEMOGRAPHY VALUE

Reference

Values associated with a geographic location as defined by the GEOGRAPHY DEMOGRAPHY ATTRIBUTES.

GEOGRAPHY ENTITY

Reference

Geographic entities to define the location of an address. For example:

  • Region

  • North

  • State

  • Country

  • City

  • Geography

  • EMEA

  • Americas

GEOGRAPHY HIERARCHY

Reference

Type of geographic hierarchy. For example:

  • Sales Hierarchy

  • Organization Location Hierarchy

GEOGRAPHY HIERARCHY LEVEL

Reference

Associative entity for GEOGRAPHY HIERARCHY and GEOGRAPHY LEVEL, mapping levels to hierarchies.

GEOGRAPHY HIERARCHY LEVEL ASSIGNMENT

Reference

Assignment of a GEOGRAPHY HIERARCHY LEVEL to a GEOGRAPHY ENTITY; assigns geography values to hierarchy levels.

GEOGRAPHY HIERARCHY VERSION

Reference

The different versions of geography hierarchy.

GEOGRAPHY LEVEL

Reference

User defined Hierarchical levels for the GEOGRAPHY HIERARCHYs.

GEOGRAPHY LEVEL ATTRIBUTE VALUE

Reference

Values as defined by geography level attributes for a GEOGRAPHY HIERARCHY LEVEL.

GEOGRAPHY LEVEL ATTRIBUTES

Reference

User defined attributes associated with a specific GEOGRAPHY LEVEL.

GROUPING

Reference

Grouping information required to determine the connecting flight. The grouping types can be marriages or a physical connection.

Table 2-2 H to Q Entity Descriptions

Entity Name Type Description

HALF HOUR

Reference

Half-hours defined as part of time.

HALF MONTH TODATE TRANSFORMATION

Reference

To date transformation information at the half-month level.

HALF MONTH TRANSFORMATION

Reference

Transformations for half-month. For example:

  • This half-month last year

  • This year last half-month

HALF YEAR TODATE TRANSFORMATION

Reference

Cumulative time transformations at the half-year level.

HALF YEAR TRANSFORMATION

Reference

Transformations for half-year. For example:

  • This half-year last year

  • This year last half-year

HOT FILE HEADER

Base

HOT File Control Information The Hand Off Tape (HOT) is so called because originally, this file was made available to users on a magnetic tape or floppy disk. The term has stuck and the universal generic term for the flat or text (.txt) billing file is HOT file.

HOTEL BOOKING

Base

Represents hotel booking information.

HOTEL BOOKING BILLABLE INFO

Base

The billable information for hotel booking transaction.

HOTEL BOOKING COMMISSION

Base

The commission data for hotel booking.

HOTEL BOOKING CONTACT

Reference

The customer contact information for hotel booking.

HOTEL BOOKING CUSTOMER REFERENCE

Reference

Hotel booking reference information, it can be used to linked to any event. For example, flight booking or any customer interaction.

HOTEL BOOKING FORM OF PAYMENT

Reference

The form of payment information for hotel booking.

HOTEL BOOKING MISC REMARKS

Reference

The miscellaneous remarks of hotel booking.

HOTEL BOOKING OPTION TEXT

Reference

The free text for different booking options.

HOTEL BOOKING SAVING AMOUNT

Reference

The booking saving amount. For example, if the booking is done with other bookings, this hotel booking can save a certain amount of money.

HOTEL BOOKING STATUS

Reference

The status of hotel booking.

HOTEL FACILITY

Reference

The details of hotel facility.

HOTEL PAYMENT

Reference

The payment information of hotel booking.

HOTEL PRODUCT

Reference

The service or product provided by the hotel.

HOTEL PRODUCT AMENITY

Reference

Specifies what kind of hotel facility is offered in the booking package.

HOTEL ROOM

Reference

The details of hotel room.

HOTEL TARIFF

Reference

The tariff data of hotel booking.

HOTEL TARIFF CHARGE

Reference

The tariff charge transaction of hotel booking.

HOUR

Reference

Hours defined as part of time.

HOUSEHOLD

Reference

Captures household information which the individual customer may belong to.

ICD ALLOWANCE LINE ITEM

Base

A type of INVENTORY CONTROL DOCUMENT LINE ITEM that records allowances applicable to the whole INVENTORY CONTROL DOCUMENT.

ICD CHARGE LINE ITEM

Base

A type of INVENTORY CONTROL DOCUMENT LINE ITEM that records charges applicable to the whole INVENTORY CONTROL DOCUMENT.

ICD FREIGHT LINE ITEM

Base

A type of INVENTORY CONTROL DOCUMENT LINE ITEM that records the type and amount of freight cost incurred on an INVENTORY CONTROL DOCUMENT.

ICD LINE ITEM ASSIGNMENT

Base

Associative entity between two INVENTORY CONTROL DOCUMENT LINE ITEMs.

ICD TAX LINE ITEM

Base

A type of INVENTORY CONTROL DOCUMENT LINE ITEM that records sales, use, and value added taxes applicable to the whole INVENTORY CONTROL DOCUMENT.

INDIVIDUAL DEMOGRAPHY VALUE

Reference

Individual demography value, the detailed information and its value collected about customers. For example, age has Demography group as AGE, Attribute as various bands and value as 15 years which will be stored in this entity.

INDIVIDUAL NAME

Reference

Specifies all names used by the individual party along the history.

INFLIGHT MEAL

Reference

The types of meals given during the flight. For example:

  • VGML - Vegetarian Meal

INITIATIVE RESULT TYPE

Lookup

Lookup for all possible result of initiatives.

INITIATIVE TYPE

Lookup

The lookup for different types of Initiatives.

INTERACTION REASON

Lookup

Lookup for the reason of the interaction thread. For example:

  • Baggage lost

  • Change flight

INTERACTION RESULT

Lookup

Lookup for result of response received from customer interaction. For example:

  • Satisfy

  • Offer accepted

  • Never call again

  • Showed Interest without decision

  • Dissatisfy

INVENTORY ADJUSTMENT DOCUMENT

Base

A document that captures an increment or decrement to an item's unit on hand count and or financial valuation.

INVENTORY ADJUSTMENT DOCUMENT LINE ITEM

Base

The detail line item on the INVENTORY ADJUSTMENT DOCUMENT which applies an increment or decrement to the ITEM’s unit on hand and or the financial valuation.

INVENTORY CONTROL DOCUMENT

Base

A written or printed paper, or digital equivalent, that evidences the movement of merchandise or supply SKU ITEMs.

INVENTORY CONTROL DOCUMENT ASSIGNMENT

Base

Assignment entity between INVENTORY CONTROL DOCUMENTs.

INVENTORY CONTROL DOCUMENT LINE ITEM

Base

Detail line on an INVENTORY CONTROL DOCUMENT that identifies the SKU ITEM, and unit of measure exchanged, or the freight, charges, taxes, and allowances applicable to a particular inventory control event and action.

INVENTORY ITEM STATE

Base

Location of SKU ITEMs in inventory by ORGANIZATION BUSINESS UNIT, SELLING LOCATION, INVENTORY LOCATION, by date.

INVENTORY LOCATION

Reference

Physical location where merchandise resides. INVENTORY LOCATION may be co-located at a SITE with ORGANIZATION STORE, ORGANIZATION DISTRIBUTION CENTER, or ADMINISTRATION CENTER and does not include containers, ships, and trucks that are in transit.

INVENTORY SPACE ALLOCATION

Base

Allocation of INVENTORY LOCATION for SKU ITEMs during a given time frame. Allocation does not indicate inventory levels or existence of SKU ITEMs in the INVENTORY LOCATION.

ITEM

Reference

A level in a product hierarchy frequently used for business analysis. An item can be a group of Stock Keeping Units (SKU)s where each SKU is the same item but varies in size, weight, color, or other attributes. Item is sometimes referred to as an article, product, or bundle of SKUs. For example, item could be Acme shirt, with associated SKUs for each color and size of the shirt.

ITEM INVENTORY JOURNAL ENTRY

Base

The record of a change in an Item Inventory holding that is applied to an Item Inventory account.

ITEM SEASON

Reference

Associative entity for ITEM, SEASON, and PHASE.

JOB

Reference

The type of occupation that customer has, that is the principal activity the customer does to earn money.

JOB ROLE

Reference

The job role employee might take. For example:

  • Sales Representative

  • Support

  • Product manager

  • Customer representative

  • Call center agent

LANGUAGE

Lookup

Speaking or written language.

LANGUAGE DIALECT

Reference

A special type of spoken or written language dialect.

LEG

Reference

Leg is an operational term and used to define the the physical operation between a departure station and the next arrival station. CARRIERs fly aircraft on Legs. This entity represents the attributes of the leg. For example:

  • Terminal

  • Board point

  • Off point city

LEG SCHEDULE

Base

The detailed schedule at LEG level.

LEG TYPE

Lookup

The different types of LEG.

LETTER TYPE

Lookup

Lookup for type of letter sent to the customer according to the content and purpose. For example:

  • Direct Marketing

  • Legal Letter

  • Contract Confirmation letter (Welcome)

LOCAL AUTHORITY TYPE

Lookup

Lookup for the type of local authority. For example:

  • City

  • State

  • County

LOCAL TAX AUTHORITY

Reference

Government authority that levies sales taxes or imposes rules, or statutory compliance.

LOCATION

Reference

A physical place the retailer conducts business. It may be any or all of the defined sub-types: WORK LOCATION, SELLING LOCATION, INVENTORY LOCATION.

LOG_BOOK

Base

The logbook can record flight time, flight type, departure point, destination, VFR, or IFR information and much more. It is used as a record of the flight and as a communication tool between pilots and the ground crew. Can be physical or electronic.

LOT_NUMBERS

Reference

TBS

LOYALTY ACCOUNT

Reference

Typically, airline customers enrolled in the program accumulate frequent flyer miles (kilometers, points, segments) corresponding to the distance flown on that airline or its partners. CUSTOMERs can acquire points on flights or by some other means. The acquired points can be redeemed for free air travel; for other goods or services; or for increased benefits. For example:

  • Travel class upgrades

  • Airport lounge access

  • Priority bookings

LOYALTY ACCOUNT BALANCE HISTORY

Derived

The history of all the changes of one account. Including the earnings, redemption, and expiration. Specifies the current and historical balances of an account.

LOYALTY ACCOUNT BALANCE HISTORY FACT

Derived

Specifies the daily summary data about LOYALTY ACCOUNT (Frequent Flyer).

LOYALTY ACCOUNT LEVEL HISTORY

Derived

The change history of the loyalty account level.

LOYALTY ACCOUNT LEVEL HISTORY FACT

Derived

The daily summary of the LOYALTY ACCOUNT details.

LOYALTY CONVERSION

Base

When the airline wants to merge several loyalty programs together or let the customer from a partner use points in a program. This entity lets you specify the related data.

LOYALTY LEVEL

Reference

There are different levels in one loyalty program. For example:

  • Bronze

  • Silver

  • Gold

LOYALTY POINTS EXPIRE

Base

Airline may have a points expiration policy. The points expire after a certain period of time the points in the account will expire.

LOYALTY PROGRAM

Reference

Structured marketing efforts that reward, and therefore encourage loyal buying behavior.

MAINTNENACE REQUIREMENT

Base

Enables maintenance organizations to record, organize, and plan maintenance requirements, such as routine inspections, replacements, MOD's SB's, CPC, and so on.

MAINTENANCE TYPE

Lookup

TBS

MAINTENANCE VISIT

Base

Maintenance grouping for work to be performed (routine and non routine) such as A, B, C, or D checks.

MAINTENANCE VISIT TASK

Base

Maintenance visit task details.

MAPLET INPUT OFFICE

Control

TBS

MARITAL STATUS

Lookup

Marital status.

MARKET AREA

Reference

Market Area denotes a geographic area for which resident demographic data is available. Market Area may not contain a store.

Trade Area and Market Area have been used interchangeably in this model. The definition of a trade/market area is the geographic region from which a town draws most of its retail customers. For example:

  • Study traffic flow

  • Use a retail gravity model

  • Use a zip code method

  • Use commuting data to define the trade area boundaries

MARKET AREA LEVEL

Reference

Level of classification inside the market areas. this classification can be based on,

  • Community: This is represented as the one set of demographic attributes as described in the demography entity

  • Geographic

  • User defined criteria

MARKET SEGMENT

Reference

A market segment is identified to group certain common areas where business can be conducted, for example, a group of person, a specific geographical area, and so on.

MARKET SEGMENT CHARACTERISTIC

Reference

Different characteristics of a market segment. For example, customer age, customer income, and so on.

MARKET SEGMENT CHARACTERISTIC VALUE

Reference

The different characteristic value of market segment.

MARKET STATISTIC INCLUSION

Reference

Relationship between two market statistics.

MARKET STATISTICS

Reference

The market statistical information gathered about the competitors and the market.

MASTER CONFIGURATION HEADER

Reference

Header of assembly tree structure representing the positions of tracked or required components that make up a complex assembly.

MATERIAL TRANSACTION

Base

TBS

MEDIA OBJECT

Reference

This is any object the campaign message may appear on. For example, a page in a newspaper, or a time slot in a TV broadcast.

MEL

Reference

A categorized list of on-board systems, instruments, and equipment that may be inoperative for a flight.

MEL ATTRIBUTE

Lookup

MEL Coding (in accordance with dispatch conditions in MMEL), B (3 days), C (10 Days), D (120 Days)

MEL_CDL_PROCEDURES

Base

Procedures associated with an MEL item.

MEMBERSHIP ACCOUNT

Reference

A customer account in a membership program. For example, a loyalty program.

MFG_PART_NUMBERS

Reference

MFG_PART_NUMBERS represents the cross reference between an item defined in inventory and the part number used by its manufacturer. This information can be used to perform item searches by manufacturer part number.

MINIMUM CONNECTING TIMES

Base

The minimum connecting time between different flights.

MISCELLANEOUS REMARKS

Reference

This entity is used to convey additional information which are entered by the agent and stored on the hotel booking.

MONTH TODATE TRANSFORMATION

Reference

Defines related calendar elements for performing to-date time transformations.

MONTH TRANSFORMATION

Reference

Transformations for a month. For example:

  • This month last year

  • This year last month

MR EFFECTIVITY

Base

MR Effectivity refers to the applicability of a maintenance requirement. An effectivity definition contains a set of effectivity details, and a set of interval thresholds. Intervals and thresholds are used to set a schedule that counts down until the maintenance requirement is due for a unit.

MR_EFFECTIVITY_DTLS

Reference

Extra details on the MR effectivity.

MR_INTERVALS

Base

Intervals and thresholds are used to set a schedule that counts down until the maintenance requirement is due for a unit.

MTL_MANUFACTURERS

Reference

Manufacturers detail.s

MRO RESOURCE

Reference

The resource required to complete the MRO work, an indication of the skills and trade required.

NATIONALITY

Lookup

The nationality information.

NON FREQUENT FLIER MINING

Derived

Represents apply results of non-frequent flier related mining models on non-frequent fliers latest data.

NON ROUTINE

Base

Non Routine requirement record.

NON ROUTINE DERIVED

Derived

Non Routine requirement record.

ODT ACCOUNT

Reference

The ODT account tracks the financial or services interactions of a customer with the airline. Once set up, the customer can use the account to do self service at airlines Website or terminal. In this case normally the ODT account is protected by a password.

OLAP ETL PARAMETER

Control

TBS

OPERATION

Base

Task details

OPERATION MATERIAL

Base

Task materials

OPERATION_RESOURCES

Base

Task resources.

OPTION

Reference

Information about the message queues sent to a different office which holds different information about the BOOKING.

ORDER TYPE

Lookup

A unique retailer assigned code denoting a type of CUSTOMER ORDER, PURCHASE ORDER, or ORDER. For example:

  • Layaway

  • Order for delivery

  • Order for pickup

ORGANIZATION

Reference

A company, association, institution, or other enterprise of interest to an organization including retail enterprise, or the retail organization itself.

ORGANIZATION AREA

Reference

Areas within an organization chain.

ORGANIZATION BANNER

Reference

The name of Company, ORGANIZATION, or subsidiary that is recognizable to the consumer or the name of the store as it appears on the catalog, web channel, or brick and mortar store. Contains the information about different organization banners under which product or service are sold.

ORGANIZATION BUSINESS ENTITY

Reference

Any logical entity that is recognized as a part of the enterprise for business analysis and transactions. Classification for a business entity can include company, operation unit, store, or a warehouse.

ORGANIZATION BUSINESS UNIT

Reference

Represents the lowest level of carrier's organization hierarchy, it can be a local airline office or a call center.

ORGANIZATION BUSINESS UNIT TYPE

Lookup

Type of ORGANIZATION business unit. For example:

  • Call center

  • Branch Office

  • Warehouse

ORGANIZATION CHAIN

Reference

Organization hierarchy level within an ORGANIZATION COMPANY and is the parent of one or more ORGANIZATION AREAs.

ORGANIZATION COMPANY

Reference

Organization hierarchy level within an ORGANIZATION CORPORATE and is the parent of one or more ORGANIZATION CHAINs.

ORGANIZATION CORPORATE

Reference

Highest level of ORGANIZATION HIERARCHY and is the parent of one or more ORGANIZATION COMPANYs.

ORGANIZATION DISTRICT

Reference

Organization hierarchy level within ORGANIZATION CORPORATE.

ORGANIZATION HIERARCHY

Reference

User defined. Master list of all of the hierarchies in an organization.

ORGANIZATION HIERARCHY LEVEL

Reference

The description of different levels in organization hierarchy.

ORGANIZATION HIERARCHY LEVEL ASSIGNMENT

Reference

Assignment of Hierarchy Levels to ORGANIZATION HIERARCHY.

ORGANIZATION HIERARCHY VERSION

Reference

Version of ORGANIZATION HIERARCHY.

ORGANIZATION LEVEL

Reference

List of all the business levels within an organization.

ORGANIZATION LEVEL ATTRIBUTES

Reference

Attributes applicable only to the corresponding level in the organization.

Possible values that can be stored in this entity can be, regional language.

ORGANIZATION LEVEL ATTRIBUTES VALUE

Reference

The attribute value of organization hierarchy.

ORGANIZATION MARKET DATA

Reference

Publicly available and statistical information regarding the internal or external parties, such as DUNS number and number of employees. DUNS numbers are specific to ORGANIZATIONs and SIC codes are for industry sectors. So many Organizations with different DUNS numbers can have the same SIC code.

ORGANIZATION NAME

Reference

Different types of organization name represent their business legal status.

ORGANIZATION REGION

Reference

Holds region within a company, chain area.

Organization hierarchy level within an ORGANIZATION AREA and is the parent of one or more ORGANIZATION DISTRICTs.

ORGANIZATION SERVICE WEBSITE

Reference

Sub-type of the ORGANIZATION BUSINESS UNIT, it collects all information on (normally public) website managed by the carrier.

A website owned/commissioned by the organization from where product/services can be purchased and supported.

ORGANIZATION WAREHOUSE

Reference

Location in which goods or merchandise (routers, maintenance parts, computers, and so on) are stored but not sold, before they are sent to the shops or utilized by carriers. For example:

  • Chairs

  • Engine part

  • Maintenance part

A place in which goods or merchandise are stored; a storehouse. The warehouse is to store the equipment instance like maintenance parts before delivering to the customer.

ORGANIZATIONAL DEMOGRAPHY VALUE

Reference

User defined attribute definitions and corresponding values regarding demographic statistics as related to an ORGANIZATION BUSINESS UNIT.

Describes the detailed information and its value collected about organizations.

OTHER INDIVIDUAL

Reference

Individual party associated with a PARTY organization other than those defined, For example:

  • Customer

  • Employee

OUTSIDE PROCESSING ORDER

Base

An order that is sent outside of the organization for processing (sub-contract).

PACKING SLIP

Base

A document that identifies the merchandise items a supplier claims to be shipping to the store against one or more PURCHASE ORDERs.

PART

Base

An article or component approved for use / installation onto an aircraft / Engine / Component assembly /sub-assembly.

PART CHANGE

Base

The change record for an article or component removed / installation onto an aircraft / Engine / Component assembly /sub-assembly.

PART LOCATIONS

Reference

Location of part(s) within the organization.

PART SERIAL NUMBER

Base

Unique part identification number.

PARTNER EARNING

Base

The entity is used to store all the miles earning activity from carrier's partners.

PARTNER PROMOTION PROGRAM

Reference

Assigns costs of a given promotion to a partner or a PARTY participating in the promotion.

PARTY

Reference

Any individual or an organization of interest to the enterprise.

A party is a real person, organization, branch, subsidiary, legal entity, holding company, and so on. Any real thing that you would want to put a name to is a party. The attributes of a party are universal. In other words, they are independent of your selling (or ultimately buying) relationship with the party.

A party is not necessarily a customer. It can represent prospects and parts of an organization hierarchy (branches, head offices, corporate conglomerates) that may not necessarily have a billing relationship with the company.

Any party that has an active account can be considered a customer.

Historical information concerning the party is available in the Parties History table.

PARTY ACCOUNT ASSIGNMENT

Reference

Describes the relationship between PARTY and account. For example, this assignment tracks the owning party of the account:

  • A party is a warrantor of an account.

  • A party is responsible for payment of the account.

PARTY ADDRESS LOCATION ASSIGNMENT

Reference

Associates one or more addresses with a PARTY.

Captures history of the names and addresses associated with a party or customers.

PARTY ASSIGNMENT

Reference

Association of a PARTY with one or more other PARTY.

The relationships may include those among customers or between customers and the airline.

PARTY CONTACT INFORMATION

Lookup

Contact information for a party. For example, email and cell phone number.

PARTY CONTACT INFORMATION TYPE

Lookup

Keep the type of contact information. For example:

  • Email

  • Home telephone Number

  • Office telephone Number

  • Cell phone Number

  • Pager Number

PARTY CONTACT LIST PARTICIPATION

Reference

Relationship between PARTY and contact list. For example, a party belongs to a contact list.

PARTY COST ASSIGNMENT

Base

Assignment of cost items to a PARTY. One party may incur multiple costs. For example, for a customer acquisition, the customer might be given any of the following items that lead to costs:

  • Maintenance Part

  • Network Device

  • Gifts

  • Cost might be assigned to multiple parties. For example, for operational cost several organizations may share the same expense on a promotion or campaign

PARTY DEMOGRAPHIC

Reference

A demographic profile for a PARTY.

PARTY DEMOGRAPHY VALUE

Reference

Defines individual and organization demography value for a given party demographic profile.

PARTY GEOGRAPHY ENTITY ASSIGNMENT

Reference

Assigns a PARTY to one or more GEOGRAPHY ENTITYs. Depending on type of PARTY, the relationship might be:

  • Some customer belongs to some country, visited (roamed or not) other countries.

  • Organization's HQ is located at a city.

  • External operation has business at some country.

PARTY IDENTIFICATION

Reference

Identifying information unique to a PARTY. For example:

  • Personal identity card number

  • Driver license number

  • Social security number

PARTY IDENTIFICATION TYPE

Lookup

Lookup for valid Types of PARTY IDENTIFICATION. For example:

  • Driver's License

  • DUNS Number

  • Social security number

PARTY INTERACTION

Base

Specifies all interactions or communications with the customer. For example:

  • Faults

  • Inbound and outbound telemarketing

  • Direct mail

  • SMS

  • Email

  • Service calls

  • Debt collection

  • Complaints

PARTY INTERACTION CALL

Base

Subtype of PARTY INTERACTION which represents all telephone call interactions from the customer with details information including: holding, queuing, and interaction time, run by the Automated Voice Response (AVR) or not.

PARTY INTERACTION EMAIL

Base

Subtype of PARTY INTERACTION, which represents email interaction from customers.

PARTY INTERACTION FAX

Base

Subtype of PARTY INTERACTION, which represents FAX interaction from customers.

PARTY INTERACTION ITEM

Base

The interaction items in each PARTY INTERACTION event. For example, in a party interaction event: when the customer calls the call center there can be several party interaction items:

  • Change flight A to B

  • Change flight C to D

  • A complaint about food on flight E

PARTY INTERACTION ITEM STATUS

Lookup

Documents the various customer interaction statuses. For example:

  • Planned

  • In-progress

  • Executed

  • Closed

PARTY INTERACTION LETTER

Base

Subtype of PARTY INTERACTION, which represents the interaction with customer through letter.

PARTY INTERACTION SMS

Base

Subtype of PARTY INTERACTION, which represents the SMS interaction from customers.

PARTY INTERACTION THREAD

Base

If a customer raises multiple complaints about the same issue, those calls are grouped into single thread.

PARTY INTERACTION VISIT

Base

Subtype of PARTY INTERACTION, which represents the visit interaction from customers.

PARTY LANGUAGE CAPABILITY

Reference

Store the language capability as the reference to the related party attribute.

PARTY NAME

Reference

Lists any other names along the life history used by a given PARTY.

PARTY ORDER ASSIGNMENT

Base

Assignment of a party to a given order. For example:

The Sales Agent gets a sales commission because of the customer order.

PARTY PROMOTION RESPONSE

Base

Response of a PARTY to a PROMOTION. For example, positive responses:

  • The customer accepted the offer

  • The customer increased or modified their usage

  • The customer changed a specified behavior (for example moved from payment by check to an electronic payment option)

PARTY ROLE

Reference

Lookup for Roles a PARTY may be assigned for an event.

For example:

  • Customer

  • Reseller

  • Manager

  • Dealer

  • Employee

PARTY ROLE ASSIGNMENT

Reference

Assigns party roles that the party acted as to the PARTY. PARTY ROLEs are X-X relationships and it may change due to contract change and so on.

PARTY SKILL

Reference

The list of skills which a party may have.

PARTY STATUS

Reference

The status of a party.

PARTY STATUS CHANGE REASON

Lookup

Lookup for valid reasons that may be assigned for a PARTY STATUS change. For example:

  • Hire

  • Transfer

  • New customer

PARTY STATUS HISTORY

Reference

Describes the current party status history, regarding for topics of carrier interest. Historical information captured for the complete lifetime of the customer or dealer.

The information may be calculated from internal data. For example:

  • Payment

  • Obtained from an external source, such as a credit rating agent

PARTY STATUS TYPE

Reference

Status type of the party. For example:

  • In the category of customer status, Values may include:
    • Active

    • Inactive

    • Defaulted

    • New Customer

    • VIP customer

    • Black Listed

  • In the category Prospect Status, values may include
    • New Prospect

    • Contacted

    • No interest

    • Interested

    • Purchased

    • Rejected

PARTY TYPE

Lookup

Lookup for party type that classifies involved parties according to their inherent characteristics and structure. For example:

  • Person

  • Organization

  • Organization Business Unit (Internal)

PASSENGER CONTACT

Reference

This is an operational layer entity stores the contact information of the passenger in the BOOKING.

PASSENGER COUNTRY ADDRESS INFORMATION

Reference

Essential documents about the passenger. For example:

  • Country

  • State

  • Zip

PASSENGER VISA INFORMATION

Reference

Visa details of the passenger.

PASSPORT

Reference

The passport as a type of PARTY IDENTIFICATION.

PAX COUPON DATA

Reference

The passenger ticket coupon data.

PAX INVOICE HEADER

Reference

The passenger invoice header data.

PAX TRANSFER

Base

TBS

PDI CHANNEL

Reference

Check-in channel origins. Acceptance channel types can be Front-End, KSK for Kiosk, MBL for Mobile check-in channel origin. For example:

  • A for airline (check-in agent)

  • S for Self-Service

PDI CHARACTERISTIC

Reference

Characteristics of the PDI.

PDI H

Base

The history of passenger checking details at the transaction level.

PHASE

Reference

Period within a SEASON.

PHYSICAL COUNT DOCUMENT

Base

The document on which the actual SKU ITEM counts are recorded on the day of the physical inventory. This is raw and unedited data that is captured during the inventory.

PHYSICAL COUNT DOCUMENT LINE ITEM

Base

The line detail which records the number of units counted during the Physical Inventory. This is raw and unedited data captured and will compared to the book stock to determine the actual unit and financial discrepancy for that ITEM.

PLANNING QUARTER

Reference

Quarter level in the planning calendar.

PLANNING SEASON

Reference

Season level in the planning calendar.

PLANNING WEEK

Reference

Week level in the planning calendar.

PLANNING YEAR

Reference

Year level in the planning calendar.

PNR

Reference

The complete details of a passenger's BOOKING, including itinerary, contact details, and special requests. A PNR is uniquely identified by a record locator.

PNR GDS INFO

Base

The Global Distribute System (GDS) information of each PNR.

PNR PARENT CHILD RELATIONSHIP

Reference

Parent child relationship of the PNR and gives details about the split PNRs.

PNR RELATIONSHIP

Base

Specifies the different relationships between two PNR, like split PNR.

PNR TYPE

Reference

This is an operational layer entity which stores the information of the PNR type.

It contains the type of PNR.

IND= “Individual", GRP= “Group", COR= “Corporate" or NCO= “Non Commercial"

Lookup for the type of PNR.

POS DEPARTMENT

Reference

Point of Sale (POS) grouping of items with similar point of sale control and processing attributes. The entity type may also be used to control sales that are not properly identified at the item level.

POS GOODS OFFICE

Reference

This is a entity in the operational layer to cater to a particular condition used to interpret the office. Apart for the five offices mentioned below all the other offices follow a standard logic:

  • OSAAY0100

  • TYOAY0100

  • NGOAY0101

  • NYCAY0111

  • TAYAY0550

POS IDENTITY

Reference

A simple cross-reference between the barcode, point of sale scan code or other keyed identifying number used at POS and the internal stock keeping Item ID for the item. The POS Item ID will generally be filled with the GTIN (UPC, EAN, and so on) for an item -- but it is not mandatory.

POSTCODE

Reference

Postal codes and associative demographic information of interest to the carrier.

PREFERENCE TYPE

Reference

Specifies the different PNR preference types.

PRICE DERIVATION RULE

Reference

The specification of a method to be used to transform the current sell unit retail amount to the price charged to account based on a discount group.

PRICE LIST

Lookup

Lookup for the basic published or advertised price, often subject to discount. For example:

  • Standard

  • Discounted

  • Negotiated

PRICE MODIFICATION LINE ITEM

Reference

A line item component of a RETAIL TRANSACTION that records the granting of a reduction or increase of price on all ITEMs in the transaction.

PRODUCT ENTITY

Reference

Any logical entity that is recognized as a product or item for Business Analysis and transactions.

PRODUCT OFFERING

Reference

Defines how a product is brought to market, including: positioning, pricing, and bundling details. For example:

  • Flight and Hotel and Car rental packaged with a total discount as a product offering

  • Weekend flight ticket between two cities, packaged as season or half year or year package

PROFILE SOURCE

Reference

The source from which a GEOGRAPHY DEMOGRAPHY VALUE is acquired or populated. For example, a mailing list provider.

PROJECT

Base

TBS

PROJECTS_ALL

Base

TBS

PROMOTION

Reference

The promotion reflects the tactics a carrier undertakes to generate increased incremental PAX volume for specific segment combinations within a promotional event. Promotions are frequently communicated as part of a marketing campaign to ensure that awareness is generated with the target audience. A collection of eligibility and price derivation rules, during a specific time.

PROMOTION CLUSTER USAGE

Base

Assigns a particular customer segment (cluster) to a given promotion or list of promotions. The customer segments are generated by certain analytical application (including Oracle Mining) and this assignment tracks the usage of customer segment in the promotion.

PROMOTION ITEM

Reference

Associative entity connecting any level of the item hierarchy and organization hierarchy, and optionally a VENDOR, with the promotion.

PROMOTION MANAGEMENT HISTORY

Base

A history of campaign party role about management of a campaign episode.

PROMOTION MESSAGE RENDERING

Reference

Details regarding each CAMPAIGN MESSAGE broadcast through a MEDIA OBJECT.

For example:
  • If the channel is a newspaper, then the media object is the page and the picture.

  • For a TV advertisement, how frequently the message is broadcast, and the time for each broadcast.

PROMOTION PRODUCT OFFERING ASSIGNMENT

Reference

Associates product market plans to a promotion.

PROMOTION SELLING ITEM

Reference

Associative entity linking promotion item and campaign media selling item, and the prices which may be used for the item during the promotional period.

PROMOTION TYPE

Lookup

Lookup for the type of PROMOTION (normally for a limited time). For example:

  • An upsell promotion in a special segment, such as a free extra checked bag.

  • A special discount for retention programs: additional mileage with each flight.

  • A Survey.

PROSPECT

Reference

An individual, collection of individuals, a company, or a public institution that has not purchased merchandise or services, but may in the future.

A prospect may also be a CUSTOMER of one PRODUCT (already purchased) that does not currently purchase another PRODUCT (may purchase).

PROSPECT INDIVIDUAL

Reference

Specifies attributes of an individual prospect, one who is not an organization.

PROSPECT ORGANIZATION

Reference

Specifies attributes of an organization prospect.

PURCHASE ORDER

Base

TBS

PURCHASE ORDER LINE ITEM

Base

Items, quantities and amounts included in a PURCHASE ORDER.

QUALITY PLANS

Reference

TBS

QUALITY RESULTS

Base

TBS

QUARTER HOUR

Reference

Quarter Hour level in Time of Day.

QUARTER TO DATE TRANSFORMATION

Reference

Cumulative time transformations at the quarter level.

QUARTER TRANSFORMATION

Reference

Transformation for a quarter. For example:

  • This quarter last year

  • This year last quarter

Table 2-3 R to Z Entity Descriptions

Entity Name Type Description

REASON

Lookup

Lookup for reason codes. Reason codes are grouped into REASON CATEGORYs based on where they are referenced.

RECEIVING DOCUMENT

Base

Subtype of INVENTORY CONTROL DOCUMENT that is used by a store to record its acceptance of items shipped to it by a VENDOR against a PURCHASE ORDER and the VENDOR packing slip.

RECTAFICATION INTERVAL

Lookup

Time in which an item must be rectified.

RECTIFICATION INTERVAL EXTENSION

TBS

Rectification extension indicator.

RELIGION

Reference

This lookup keeps information on religions.

Examples are Christianity, Islamic, and Hinduism.

REPAIR_CATEGORIES

Reference

Repair category.

REQUISITION DOCUMENT

Base

A type of INVENTORY CONTROL DOCUMENT recording a request for SKU ITEMs to be sent from a ORGANIZATION DISTRIBUTION CENTER to a ORGANIZATION STORE.

RETAIL SALE RETURN LINE ITEM

Base

A line item component of a RETAIL TRANSACTION that records the exchange in ownership of a merchandise item (for example, a sale or return) or the sale or a refund related to a service.

RETAIL SEASON

Reference

Allows the user to categorize each item according to different seasons and phases within a season. That is, a user may assign a season of “Spring" to a group of items, according to the supplier's deliveries of fashion items. Those relationships can be further broken down into the phases, such as “Spring I and Spring II.".

RETAIL STORE

Reference

Subtype of internal organization. Note: a retail store may contain several SELLING LOCATIONs.

RETAIL TRANSACTION

Base

A type of transaction that records the business conducted between the carrier and another party involving the exchange in ownership or accountability, or both, for merchandise or tender, or both, or involving the exchange of tender for services.

RETAIL TRANSACTION LINE ITEM

Base

A detail line item of a RETAIL TRANSACTION that records the business conducted between the ORGANIZATION STORE and another party involving the exchange in ownership or accountability, or both, for merchandise or tender, or both, or involving the exchange of tender for services.

RETURN AUTHORIZATION REQUEST

Base

A type of INVENTORY CONTROL DOCUMENT that makes a request to a VENDOR to grant permission to return merchandise that is received and found to be unsuitable for sale or other use at the store.

RETURN DOCUMENT

Base

A type of INVENTORY CONTROL DOCUMENT that lists the merchandise items to be returned by the store to the VENDOR as a result of: the following:

  • Errors in delivery

  • Substitutions in shipment

  • Late delivery

  • Defective materials, workmanship, or fit

  • Other breaches of contract

REVENUE COST DERIVED

Derived

Summary level entity which represents the cost related summary calculation.

REVENUE COST ELEMENT

Lookup

This is a lookup entity for the different types of revenue cost items. The data is the lowest level of the revenue cost group hierarchy. For example:
  • Fuel Surcharge

  • Mail Revenue

  • Fuel Tax

REVENUE COST ELEMENT CATEGORY

Lookup

Lookup entity to roll up different cost elements into different categories. For example:
  • Passenger Revenue

  • Fuel

  • Landing and Parking

REVENUE COST ELEMENT GROUP

Lookup

This is a lookup entity to roll up different revenue cost element categories into different groups. For example: Revenue, Variable DOCS, Fixed Expenses

REVENUE COST TRANSACTION

Base

This is the base transaction entity to store each and every single revenue or cost transaction record.

ROLES HIERARCHY

Reference

Hierarchy among the job roles within an organization.

ROUTEPAIRS

Reference

Route Pair means a grouping of Routes. It is a synonym for Route Hierarchy Level 5. Usually a Route Pair is the combination of two Route Numbers in both directions, but sometimes not. For example:

  • Route Pair 0152/0157/0158 MOW contains Routes 0152, 0157 and 0158. For multi-leg out-and-return flights the Route Pair is named after the end stop of the flight (0097/0098 SIN for 0097 HEL-BKK-SIN)

  • For triangular flights the Route Pair can either be named after the whole journey (0439/0440 OUL/RVN for 0439 HEL-OUL-RVN), or only the first stop (0911/0912 BER for 0911 HEL-TXL-HAM-HEL)

ROUTES

Reference

Route means a number of flights that carry the same flight number. For example:
  • 831 HEL-LHR. Only one flight operates on a route on any given day.

  • For direct flights each route covers only one LEG (outbound or inbound). For multi-leg out-and-return flights each route covers all legs of each direction. For example: HEL-BKK-SIN).

  • For triangular flights each route can either cover the whole triangle (For example: HEL-TXL-HAM-HEL), or part of it. For example: HEL-OUL-RVN part of HEL-OUL-RVN-HEL).

ROUTINE

Base

Routine / Planned work

SALE OR RETURN ACTION

Reference

A code denoting how the item is being treated in the line item. For example:

  • Layaway

  • Order For Delivery

  • Previous Layaway

  • Return Item

  • Sale Item

  • Return

SALES CHANNEL

Reference

Sales channel or alternatively called booking channel is derived from the BOOKING OFFICE which gives us the channel from which the BOOKING is performed.

SALES CHANNEL REPRESENTATIVE

Reference

The sales representatives who sell the product to the customer. For example:

  • Sales Representative in the operator owned shops, Direct sales representatives in the call center, and dealers in case of partner.

  • For sales channel, The current analytical path is: Internal org type => internal org => Sales representative

SALES FORECAST ITEM ORG HIERARCHY WEEK

Reference

Weekly sales forecast information at given levels of ITEM, and organization hierarchies.

SALES PLAN ITEM ORG HIERARCHY WEEK

Reference

Weekly sales plan including Returns, Cost of Sales, PROMOTIONs, Clearance, at given levels of ITEM and ORGANIZATION HIERARCHY.

SALES RESTRICTION

Reference

A type of limitation that restricts the sale of a particular class of item.

SCRAP_VALUES

Base

TBS

SEASON

Lookup

This is the description of the different seasons defined by the airline.

SECOND

Reference

Second hierarchy level as defined in Time Hierarchy.

SEGMENT CRITERIA

Reference

Minimum and Maximum scores for each segment associated with an ACCOUNT SEGMENT or CUSTOMER SEGMENT.

SEGMENT SCHEDULE

Base

Describes the details of the date and time that a CARRIER has scheduled to the market.

Segment is a commercial term and means a portion of a Journey between boarding and disembarkation points. A Segment may cover one or more LEGs CARRIERs publish schedules of Segments and publish Availability for them. Passengers reserve Segments on a BOOKING.

This is an operational layer entity which stores segment details such as the board point airports and offpoint airports.

SELLING LOCATION

Reference

An area of floor space or shelf space within the ORGANIZATION STORE to which sales can be assigned. The selling location may be assigned to or rented by a VENDOR.

SELLING LOCATION TYPE

Lookup

Lookup for type code and description used to define a SELLING LOCATION: For example:

  • Store

  • Floor

  • Aisle

  • Shelf

SERVICE

Reference

The type of the postal service. For example:

  • Ordinary mail

  • Express

SERVICE CONTRACT

TBS

TBS

SERVICE COVERAGE AREA

Reference

Specifies the coverage area of a given Service Spec.

The geographic area covered by service provider with certain product combination. Service areas are defined so that service providers can determine the demographic / psychographic / population data the geography served by the carrier.

SERVICE COVERAGE GEO DETAIL

Reference

Specifies the detailed geographical data about each service coverage area.

SHIPMENT METHOD

Lookup

Lookup for different types of shipment methods. For example:

  • Shipment by air

  • Shipment by sea

  • Shipment by rail

SHIPMENT PRIORITY

Lookup

Lookup for different types of shipment priority. For example:

  • Primary

  • Secondary

  • Tertiary

SKILL TYPE

Lookup

Lookup of SKILL TYPE for a individual party

SKU ITEM

Reference

Stock Keeping Unit or unit identification, typically the UPC, used to track store inventory and sales. Each SKU is associated with an item, variant, product line, bundle, service, fee, or attachment.

Aggregate SKU: Subtype of SKU that is an aggregation of one or more constituent SKU. The constituent items may be sold individually.

Group Select: An item, which is a group of items, only one of which is sold. The choice of which item is made by the customer at the POS.

Prepared: A sub-type of SKU ITEM that is manufactured (or prepared) for sale from a set of BULK ITEM with a RECIPE. A PREPARED SKU ITEM is different from an SKU ITEM because a PREPARED Item is not booked into inventory when the item is manufactured; nor is it removed from inventory when it is sold; rather the inventory for the BULK ITEM constituent parts as defined by the recipe is reduced when the prepared item is sold.

Service SKU: A type of SKU that provides a detailed identifier and description for a service offered for a sale to customer in the retail store. Service SKU also identifies and describes rental items and other tangible items that are used by the customer for a contracted period, but not purchased.

Stock: A unit of merchandise that may be sold to a customer or used by the ORGANIZATION STORE.

SOC JOB

Reference

The most detailed level of job code from Standard Occupational Classification (SOC) System.

For example:

  • 15-1041 Computer Support Specialists

  • 15-1011 Computer and Information Scientists Research

  • 15-1021 Computer Programmer

SOURCE SYSTEM

Reference

System of record from which Oracle Airlines Data Model data was loaded. For example, GDS system, CRM system.

SOURCE SYSTEM KEY MAPPING

Reference

Track Key of the PARTY (customer or employee) in the originating source system. This key can be used back to track information back to source management system.

The party can consolidate different people from different source systems, such as CRM, Billing, into a unique one. Therefore, the multiple keys for the same unique party is saved here.

SSR

Reference

The Special Service Request (SSR) is a request to an airline for services or amenities other than the standard requests. For example:
  • Wheelchair usage

  • Meals for special diets

The Special Service Request captures the information of the history and current service request information added, deleted from the source system.

SUBSCRIPTION

Reference

The record of CUSTOMER using a product or service which may be based on a contract. CUSTOMER’s subscription to services is the basis of billing and network usage authorization.

SUPPLIER

Reference

Vendor of any service or product to support the operation of carrier.

SWOT TYPE

Lookup

Type of SWOT analysis. A Strength, Weakness, Opportunity, Threat (SWOT) that an enterprise has when compared to a Competitor. SWOT analysis is a formal framework of identifying and framing organizational growth opportunities.

SYSTEM PARAMETER TABLE

Control

This is a system management table used by ETL to populate the audit columns and generated ids for the audit columns and stores the details of the ETL data load.

TARGET ACCESS METHOD

Reference

The Access Methods included in a specific CAMPAIGN.

TARGET ACCOUNT

Reference

The Customer Accounts included in a specific CAMPAIGN.

TARGET GEOGRAPHY AREA

Reference

The Geography information included in a specific CAMPAIGN.

TARGET TYPE

Lookup

Indicates the type of targets in a specific Promotion: Examples: Customer ACCOUNTs, Access Method, geography area, and so on.

TASK ASSIGNMENT

Reference

TBS

TASK EFFECTIVITIES

Base

Effectivity of a particular task, allows a single task application to be controlled based upon a defined criteria.

TASK LIST

Base

List of tasks.

TAX LINE ITEM

Reference

A line item component of a RETAIL TRANSACTION that records the charging and offsetting liability credit for sales tax on merchandise items and services sold by the store or debit for merchandise returned to the store.

TAXABLE GROUP

Reference

A group of ITEMs for which a TAX AUTHORITY defines TAX GROUP RULEs. For example:

  • Food items

  • Hard goods

TENDER

Reference

Tender includes all the forms of payment that are accepted by the ORGANIZATION STORE in settling sales and other transactions.

TERMINAL

Reference

Specifies the airport terminal related information.

TICKET

Base

Ticket means a document entitled "Passenger Ticket and Baggage Check" is issued by or on behalf of a CARRIER and includes the Conditions of Contract and notices and the Flight Coupons and Passenger Coupons contained therein. The ticket stores the ticket number and the issuing office for the ticket.

Ticket means a document entitled “Passenger Ticket and Baggage Check" issued by or on behalf of a CARRIER and includes the Conditions of Contract and notices and the Flight Coupons and Passenger Coupons contained therein (IATA PAT-GR-1).

This is a operational layer entity which stores the ticket number and the issuing office of the ticket.

TICKET COUPON

Reference

Coupon means either a Flight Coupon or a Passenger Coupon. When used alone, it usually refers to a Flight Coupon. Stores details about the coupons.

This is an operational layer entity which stores details about the coupons.

TICKET DELIVERY ARRANGEMENT

Base

The ticket delivery arrangement for the TICKET. For example:

  • Queue number

  • Delivery system

TICKET FACT

Derived

This is a summary for the information related to ticket.

TICKET PRICE

Base

This is the base level information for the details of ticket pricing.

TICKET PRICING DISCOUNT

Base

This is the base level information for the details of ticket price discounts.

TICKET PRICING DOCUMENT DETAILS

Base

This is the base level entity with information on the details of ticket price document.

TICKETING FORM OF PAYMENT

Reference

This is a reference entity for information about the form of a payment for ticketing.

TIME DIM

Reference

This is a global dimension which stores the details in the granularity of minutes which rolls up to hour.

TIME PERIOD

Lookup

TBS

TIME STANDARD BY DAY

Reference

Relates the calendar day to a season and to a standard day. Specifies the relationship between a given day and all days of a given season up to that day.

TIME STANDARD BY WEEK

Reference

Relates the calendar week to a season and to a standard week. Specifies the relationship between a given week and all days of a given season up to that week.

TIME TOTAL

Reference

Represents the top most level of time. This is needed to enable Ad-Hoc reporting involving the Time Dimension.

TIME ZONE

Base

Time zone relative to Greenwich Mean Time (GMT).

TOUCHPOINT

Reference

Place where the transactions take place. The meeting point for customer and retail organization. The touchpoint can be both logical and physical.

  • Call Center: A department within a retail organization or a third-party organization that handles telephone sales service.

  • Store Workstation: A device used as an as interface to any retail business function. For example, the capture and storage of TRANSACTIONS and operational performance reporting.

TOUR

Base

Represents tour and tour related information.

TRACKED ITEM

Base

Item that can be uniquely identified and tracked

TRAFFIC CATEGORY

Reference

Traffic Category is a term used for the purposes of categorization and reporting on Route Profitability to categorize the flights into:

  • Atlantic Scheduled Flights

  • Atlantic Ad-hoc Flights

  • European Scheduled Flights

  • European Ad-hoc Flights

  • Near-East Scheduled Flights

  • Near-East Ad-hoc Flights

  • Domestic Flights

  • Far East Flights

Traffic category is used in combination with Traffic Area/Traffic Type for this purpose. In CADS, this categorization is split into two categorizations: Traffic Flight Type and Route Hierarchy Level 1. It stores the detailed information about the traffic category.

TRANSACTION TYPE

Lookup

Further classifications of TRANSACTION CATEGORY.

TRANSFER EARNING

Base

Points are transferred from one account to another.

TRANSFER IN OUT DOCUMENT

Base

A type of INVENTORY CONTROL DOCUMENT that is completed during return of the item to the supplier or a transfer of the item without any purchase order.

TRAVEL CLASS

Lookup

TBS

TSM

Reference

The TSM is a pricing record associated to one passenger only, the one the MD PNR element is associated to. There is a TSM for each type of MD PNR element, composed of common TSM attributes, presented in this class, and specific ones (presented in class TSMMCO, TSMSVC, and TSMXSB). Stores details of the TSM.

TSM DOC

Base

This is the base level entity for information on the details of TSM document data.

TSM EXCESS BAGGAGE

Reference

This is a subset of TSM which stores the excess baggage charge details of the passenger of the TSM. This corresponds to the description of the charge for excess baggage. Stores information about the pricing carrier, price routing department, weight value, weight piece currency of the excess baggage.

This is an operational layer entity which stores information about the pricing carrier, price routing department, weight value, weight piece currency of the excess baggage.

TSM MCO

Reference

This is subset of TSM which stores the miscellaneous charge order of the TSM. Stores the details of the MCO. For example:

  • Endorsement restrictions

  • Tour code

TSM MCO FARES

Reference

This is a reference level entity for information on the TSM MCO fare information.

TSM MCO TAX

Base

This is the base level entity with information on the details of TSM MCO tax.

TSM PASSENGER

Reference

Specifies passenger personal information associated with a TSM.

TSM PAYMENT

Base

This is the base level entity with information on the details of TSM payment data.

TSM PRICE

Reference

Information about the fares and taxes, depending on the TSM type.

TSM RFI

Base

This is the base level entity with information on the details of TSM RFI.

TSM ROUTE

Reference

The routes of TSM mainly the CARRIER from city to city and stop over indicator.

TSM SERVICE

Reference

This is a subset of TSM which stores the service fee for the TSM. Stores the details of Service Fee (SVC). For example:

  • Remarks

  • Present to

TSM XSB RATE

Base

This is the base level entity with information on the details of TSM XSB rate data.

UNIT CONFIGURATION HEADER

Reference

Individual items configuration header.

UNIT CONFIGURATION HISTORY

Reference

TBS

UNIT MAINTENANCE PLAN

Reference

Specifies unit specific maintenance needs projected out into the future.

UNIT MAINTENANCE PLAN COUNTER HISTORY

Refence

TBS

UNIT MAINTENANCE PLAN THRESHOLD RULE

Reference

Threshold specific rule - Start/Stop value, tolerances, and so on.

UNIT SCHEDULES

Base

TBS

UNIT_ACCOMPLISHMNTS

Reference

Unit accomplishment of requirements

UNIT_DEFERRALS

Reference

TBS

UNIT_EFFECTIVITIES

Base

TBS

USER

Reference

Associative entity for EMPLOYEE and JOB ROLES. Assigns a unique ID for each job role that an employee performs at a particular department.

VALUE TYPE

Lookup

Value type describes the type of value. Value type can be time or money.

VEHICLE

Reference

Details of the Vehicle which can be an aircraft, bus, ship, rail, and so on.

VENDOR

Reference

External source for merchandise and goods that the ORGANIZATION STORE offers or for supplies and goods.

VENDOR CONTRACT

Reference

Details of contract with VENDOR.

VENDOR ITEM

Reference

Items supplied by the VENDOR with vendor-specific item and provides the vendor-specific attributes of the item. Provides the vendor's view of the item and uses the vendor's descriptions of item attributes.

VENDOR SITE

Reference

Subentity of VENDOR indicating the vendor location which supplies the item.

VIRTUAL TEAM

Reference

The virtual team beside department hierarchy formed for a specific purpose. For example:

  • Sales Team A,B,C

  • Customer Support Team A,B,C

  • Project team

  • Strategic Account management team including sales and support

WARRANTY_ENTITLEMENTS

Reference

Warranty details

WEEK TODATE TRANSFORMATION

Reference

Cumulative time transformations at the week level.

WEATHER

Base

Weather details at a specific date, time, and location

WEEK TRANSFORMATION

Reference

Time transformations at the week level.

WEEKDAY

Reference

Calendar weekdays.

WORK ORDER

Base

Work Order details, including actual start and finish.

WORK ORDER OPERATION

Reference

Work Order operation details including actual start and finish.

YEAR TRANSFORMATION

Reference

Transformations at the year level.