The following information will help when working with incident information for zones:
For zones, the number of incidents that appear on the Virtualization Platform page includes incidents for the global zone and any zones associated with the global zone. Click the number in the Open Incidents dashlet to display the list of incidents and the target on which the incident occurred.
In the list of incidents, you can click the target (global zone or zone) link to go to the corresponding target home page or you can click the incident to be redirected to the corresponding target Incident Manager page.
The number of open incidents on the Virtualization Platform page indicates all open incidents for the platform - for the global zone and all zones. By default, the Incident Manager page for the global zone shows the open incidents for the global zone, not the associated zones. You can change the display in the Incident Manager to show incidents for the global zone and zones. In Incident Manager, select Search, then select Target and all members for the Include Members search criteria.
The Virtualization Platform and Virtual Server pages have an Open Incident dashlet, which displays the number of Fatal, Critical, and Warning incidents. The Virtualization Platform page shows open incidents for the global zone and all associated zones (non-global and kernel.) The Virtual Server page only shows incidents for the selected zone.
When a zone has an open incident, a number appears by the zone name in the Virtual Platform's Guests section of the Summary pane.
The Incident Manager provides incident details and the events that led to the incident. You can drill down to get details on the events and notifications.You can acknowledge the incident, add comments, or manage the incident from the Incident Manager page.
The Virtualization Platform page shows all incidents for the global zone and its zones. By default, the Incident Manager page only displays incidents for the global zone. You can change the setting in Incident Manager to display the target and all members.