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Contents
Title and Copyright Information
Preface
Audience
Documentation Accessibility
Conventions
1
Microsoft SCOM Event Connector Overview
1.1
Versions Supported
1.2
Retry
2
Installing the Microsoft SCOM Event Connector
2.1
Installation Platforms
2.2
Prerequisites for the Microsoft SCOM Event Connector
2.3
Installing the Microsoft SCOM Event Connector in Enterprise Manager
2.3.1
Installing the Connector if Enterprise Manager is in “Offline” Mode
2.4
Installing and Running the Oracle SCOM Agent
2.4.1
Preinstallation Requirements
2.4.2
Setting Up the Agent Account
2.4.2.1
System Center Operations Manager 2012 Administrator Groups
2.4.3
Installing the Oracle SCOM Agent
2.4.4
Configuring Agent Notification
2.4.5
Installing the Alert Creator Management Pack
2.4.6
Starting and Stopping the Agent
2.4.7
Uninstalling the Alert Creator Management Pack
2.4.8
Uninstalling the Oracle SCOM Agent
2.5
Exporting the Agent Installation Files
2.5.1
Exporting Agent Installation Files for Enterprise Manager 13
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2.5.1.1
Exporting Agent Installation Files to a Managed Host
2.5.1.2
Exporting Agent Installation Files to Your Workstation
2.5.2
Exporting Agent Installation Files for Enterprise Manager 12
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2.5.3
Extracting the Agent Installation Files
2.6
Installing the Microsoft SCOM Web Service
2.6.1
Installing and Running the Microsoft SCOM Web Service on UNIX
2.6.1.1
Prerequisites for UNIX
2.6.1.2
Installing the Microsoft SCOM Web Service on UNIX
2.6.1.3
Running the Microsoft SCOM Web Service on UNIX
2.6.1.4
Testing the Microsoft SCOM Web Service on UNIX
2.6.1.5
Uninstalling the Microsoft SCOM Web Service on UNIX
2.6.2
Installing and Running the Microsoft SCOM Web Service on Windows
2.6.2.1
Prerequisites for Windows
2.6.2.2
Installing the Microsoft SCOM Web Service on Windows
2.6.2.3
(Optional) Installing the Microsoft SCOM Web Services as a Windows Service
2.6.2.4
Running the Microsoft SCOM Web Service on Windows
2.6.2.5
Testing the Microsoft SCOM Web Service on Windows
2.6.2.6
Uninstalling the Microsoft SCOM Web Service on UNIX
2.6.3
Exporting the Web Service Installation File
2.7
Uninstalling the Microsoft SCOM Event Connector
3
Configuring the Microsoft SCOM Event Connector
3.1
Creating a Connector Instance
3.2
Configuring the Connector
3.3
Connector Modes of Operation
3.3.1
Switching to the Alternate Template
3.4
Enabling and Disabling the Connector
3.5
Providing General Settings
3.5.1
Connection Settings
3.5.2
Retry
3.6
Exporting the Template Files
3.7
Deleting the Microsoft SCOM Event Connector
3.8
Testing the Microsoft SCOM Event Connector
4
Forwarding Enterprise Manager Events to Microsoft SCOM
4.1
Setting Event Rules
4.2
Viewing Events in the SCOM Console
5
Working With Event Templates
5.1
Familiarization with Event Templates
5.1.1
Default Templates
5.1.1.1
Create Event Template
5.1.1.2
Update Event Template
5.1.1.3
Formatted Enterprise Manager Description Contents
5.1.1.4
Formatted Alert History Create Contents
5.1.1.5
Formatted Alert History Update Contents
5.1.1.6
Alert History Title
5.1.2
Severity Mapping
5.1.3
Priority Mapping
5.2
Customizing Event Templates
5.2.1
XML Format of Oracle Enterprise Manager Events
5.2.2
Field Descriptions for XML Format of Events
5.2.3
Managing Templates in Oracle Enterprise Manager
5.2.3.1
Edit a Template with Enterprise Manager
5.2.3.2
Viewing Template Code in Enterprise Manager
5.2.3.3
Deleting a Template with Enterprise Manager
5.2.3.4
Restoring an Updated Template with Enterprise Manager
5.2.4
Changing a Mapping
5.2.4.1
Modifying Templates
5.2.4.2
Registering Templates
5.2.4.3
Template Customization Example
6
Enabling SSL for Enterprise Manager
6.1
Configuring Enterprise Manager to Use SSL
6.2
Installing a Self-Signed Certificate
6.3
Installing a Certificate from a Certificate Authority
6.4
Importing the Web Service Certificate into Enterprise Manager
7
Troubleshooting the Microsoft SCOM Event Connector
7.1
Diagnosing the Problem
7.2
Troubleshooting Web Service Startup Errors
7.3
JVM Errors
7.4
Using the Correct URL for SCOM Web Service Operations
7.5
Troubleshooting Web Service Operation Errors
7.6
Errors from Oracle Enterprise Manager
7.6.1
Invalid Web Service Credentials
7.6.2
SSL Not Configured in Enterprise Manager
7.6.3
SCOM Web Service Down
7.6.4
Invalid IP Address
7.6.5
Invalid URL Path
7.6.6
Invalid Port Number
7.6.7
Firewall Blocking Access
7.6.8
Unknown Host
7.6.9
Invalid XML Format
7.6.10
SCOM Server Not Operational
7.6.11
Invalid SCOM API Credentials
7.6.12
Wrong SCOM API Permissions
7.6.13
SCOM Agent Not Operational
7.6.14
SCOM Agent Configuration
7.6.15
Alert Creator Management Pack Missing
7.6.16
Alert Create Timeout
A
Customizing Microsoft SCOM
A.1
XML Format of Microsoft SCOM Alerts
A.1.1
Sample Create Format for Microsoft SCOM Web Service
A.1.2
Sample Update Format for Microsoft SCOM Web Service
A.1.3
Mappings Between XML Format and Alert Field Names
A.1.4
Extended Fields
A.2
Changing Default Port Numbers
A.2.1
Changing the Web Service Port (8080)
A.2.2
Changing the Web Service Port (8443)
A.3
Changing SCOM API Connection Parameters
B
Enterprise Manager Event Samples
B.1
Create Sample
B.2
Update Sample
B.3
Clear Sample
C
Enterprise Manager Event Format
C.1
EMEvent.xsd
C.2
connectorCommon.xsd
C.3
externalEvent.xsd
D
Microsoft SCOM Web Service WSDL Format
D.1
EventService WSDL
D.2
SCOMService WSDL
E
Microsoft SCOM 2007 Connector
E.1
Versions Supported by the Microsoft SCOM 2007 Connector
E.2
SCOM 2007 Installation and Customization
E.2.1
Verify Preinstallation Requirements
E.2.2
Verify Agent Account Prerequisites
E.2.3
Determine Ops Mgr Administrator Groups
E.2.4
Add Ops Mgr User Role for Oracle SCOM Agent
E.2.5
Install the Alert Creator Management Pack for Microsoft SCOM 2007
E.3
Default Templates for Microsoft SCOM 2007
E.3.1
Create Event 2007 Template
E.3.2
Update Event 2007 Template
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