To configure the connector:
The General tab of the Configure Management Connector page appears, as shown in Figure 3-2.
Figure 3-2 Configure Management Connector Page
The Management Connectors page reappears. The row for the HP Service Manager Connector should have a check mark in the Configured column.
All out-of-box ticket templates should appear in the table.
If you choose HTTPS as the protocol to establish a connection between HP Service Manager and Enterprise Manager, see "Importing the Adapter Certificate into Enterprise Manager" in Enabling SSL for HTTPS.