Use this page to manage a user’s request to receive his/her personal data. This page is only available, if you have sufficient security privileges.
To request all personal data for a user:
In the entry field, enter the email address of the user requesting his/her data.
Press Submit.
The system verifies that the email address entered is associated to an existing user account.
If there is no matching account found, an error is displayed.
If there is a matching account, click on the Request Data button to send an email to the user email address just verified. The email contains a time bound and onetime usage link. The link opens the confirmation page in the Starter Store.
Once the user submits the confirmation page, the system verifies the entered data. If the verification is successful, the requested data is sent to the user in XML format.