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Siebel Dealer Administration Guide > Managing Warranty Claims > Roadmap for Creating and Managing Warranty ClaimsThe life cycle of a warranty claim for an asset consists of the many life cycles and actions. To create and manage warranty claims, perform the following tasks and processes:
Figure 1 shows the workflow for warranty claims. The vertical division represents the entities that are performing actions at different points in the cycle. These entities include the following: Arrows indicate the flow of information that triggers different actions. Some of the actions include the following:
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