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Siebel Correspondence, Proposals, and Presentations Guide > Document Server > Configuring the Document ServerTo configure the Document Server, perform the following optional tasks:
Enabling HTML Generation for CorrespondenceBy default, correspondence is saved only in document format, not in HTML format. In the My Correspondence Requests view, the View HTML command is unavailable, and the user cannot view the correspondence in HTML format. The DocumentServerViewHTML server parameter specifies if the Document Server generates HTML versions of documents. The default value is FALSE. By default, the Document Server generates documents only in their native format, and not in HTML. To enable the user to display correspondence in HTML format, you must edit the DocumentServerViewHTML parameter to the value TRUE instead of FALSE. Any documents generated after you enable the parameter are saved in both formats. When you generate an HTML document, a copy of the generated document is created in HTML and stored in the Siebel File System. This process can affect performance, and it increases the storage space required in the Siebel File System. The clarity of the HTML document depends on the ability of your Microsoft Office application to translate its native format into HTML. To enable HTML generation for correspondence
Configuring Application Recycle PeriodYou use the MSWordLiveCount parameter to control how often the Microsoft Office applications are restarted. You can set each parameter to a positive integer that specifies the number of documents to be processed before the corresponding Microsoft Office application is shut down and restarted. A value of 0 (the default) indicates that the applications are not shut down. If you set the parameter value to any integer other than 0, and the Document Server fails to launch, the corresponding application is shut down and then restarted again. To configure the application recycle period
Routing Requests to One Document ServerIf you run multiple Document Servers within the same enterprise, then the server infrastructure routes document requests to different Document Servers to achieve load balancing. However, you can specify that all requests are routed to one Document Server. For example, you can specify one Document Server to help diagnose a server problem. To route all requests to one Document Server Enabling Additional LoggingYou can enable additional logging for debugging purposes. Event logging writes events to the log file using the log level for each event type. The number you specify indicates the filtering level for logging. The default value is 3. This value means that events with a level of 1, 2, or 3 are logged, while events with a level of 4 or 5 are suppressed. Setting the filtering level to 5 means that all events are logged. For more information about event logging, see Siebel System Monitoring and Diagnostics Guide.
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