Siebel CRM Siebel Mobile Guide: Disconnected Siebel Innovation Pack 2016, Rev. C E52427-01 |
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The features listed in this topic are not supported in offline mode in the Siebel Mobile disconnected application for Siebel Field Service. You must be connected to the Internet and, in some cases, to the Siebel Server to do the following in your Siebel Mobile disconnected application for Siebel Field Service:
Attach media (photo or video) to an activity
For more information, see "Attaching Media to an Activity".
Use the End button for time tracker
For more information, see "Modifying Time Tracker Information for an Activity".
Generate service reports
For more information, see "Generating Service Reports".
Create invoices from activities
For more information, see "Creating Invoices from Activities".
Capture electronic signatures
For more information, see "Capturing the Electronic Signature for an Invoice".
Complete the customer satisfaction survey
For more information, see "Capturing the Electronic Signature for an Invoice".
Update shift information, including breaks and periods of unavailability (POUs)
For more information, see "Displaying Shift Details".
For more information about the general features that are not supported in offline mode, see "Unsupported Siebel Mobile Features in Offline Mode".