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Siebel Field Service Guide > Dispatch Board > About the Process Flows for Dispatch Board SchedulingFigure 12 shows the process flows for local dispatch procedures and for centralized dispatch procedures. In a local dispatch situation, the dispatcher creates an activity, creates an activity plan, and then schedules an activity. In the centralized dispatch situation, the dispatcher searches for activities and then assigns activities. This topic includes details about each task in these situations. Local Dispatcher tasks for Scheduling ActivitiesLocal dispatchers can perform the following tasks to schedule activities:
Central Dispatcher Tasks for Scheduling ActivitiesCentral dispatchers can perform the following tasks to schedule activities:
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