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Siebel Field Service Guide > Charges and Invoices > Process of Managing Charges > Creating Charges Automatically (End User)Complete the procedures in this topic to automatically create charges. This topic contains the following information:
This task is a step in Process of Managing Charges. Creating Charges for Service Requests AutomaticallyTo automatically create charges for a service request, the service request must contain billable data. For more information about recording billable activities and orders for service requests, see Associating Activities with Service Requests (End User) and Creating Orders for Service Requests (End User). To automatically create a charge for a service request
Creating Charges for Activities AutomaticallyTo automatically create charges for an activity, the activity must contain billable data. For more information about recording billable data for activities, see the following information:
If the Entitlement field for the activity contains data, then the following information is used to automatically calculate the charge:
If the Entitlement field for the activity does not contain data, then the following information is used to automatically calculate the charge:
To automatically create a charge for an activity
Creating Charges for Agreement Line Items AutomaticallyYou can automatically create charges for agreement line items. |
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