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Siebel Field Service Guide > Repairs > About Generating Inventory Transactions for Repairs > About Receiving Repaired Products from Third-Party VendorsIn the Receive Purchase Order, Receive RMA, and the Receive Internal Order views of the Receiving screen, selecting the Process Receipt command generates transactions (with a value of Receive From TP in the Type field), to move a product from a third-party vendor to the appropriate inventory location. To access the Receive Purchase Order, Receive RMA, or Receive Internal Order view, navigate to the Receiving screen, select All Pending Orders from the visibility filter, and drill down on the Receive Type field for a record. These views appear, and associated lists for line items and serial numbers appear in these views. To receive an product from a third-party location, define the third-party location in the Service Orders screen and the receiving location in the To Inventory field in the Line Item Receipts view of the Receiving screen. The following steps summarize the inventory transaction process for receiving a repaired product from a third-party vendor:
Table 46 describes the rules for the inventory transactions that relate to receipts from third-party vendors. NOTE: For the asset columns in the preceding table, the assets are included in the transaction validation if the product is serialized. Also, TP represents third-party vendor. |
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