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FINS BIB Contact Info Upsert SYNC Workflow

FINS BIB Contact Info Upsert SYNC Workflow, shown in Figure 26, retrieves customer contact information from Oracle FLEXCUBE Universal Banking. This workflow is invoked on when a user clicks the Refresh button in the Contacts- Universal Summary view.

Figure 26. FINS BIB Contact Info Upsert SYNC Workflow

Workflow Description. This workflow does the following:

1. Query - Contact. With the Row_ID of current Contact as Object ID in the workflow, this step retrieves details of the Contact from the Siebel Finance database.
2. IIO to XML Doc. This step converts the format of payload from IIO to XML Doc.
3. XSLT Service - IIO to EIO. This step extracts the details needed to query for Contact details in Oracle FLEXCUBE Universal Banking.
4. XML Doc to EIO. This step converts the format of payload from XML Doc to EBM hierarchy.
5. Proxy Business Service. This step queries Oracle FLEXCUBE Universal Banking.
6. EIO to XML Hier. This step converts the format of the payload from EBM hierarchy to XML hierarchy.
7. Get Fault Msg. This step returns Oracle FLEXCUBE Universal Banking messages and terminates the process.
8. EIO to XML Doc. This step converts the payload from EBM hierarchy to XML hierarchy for the XSL transform.
9. XSLT Service - EIO to IIO. This step transforms the payload from EBM to IIO hierarchy.
10. XML Doc To IIO. This step converts the payload from XML hierarchy to IIO format.
11. Contact - Execute. This step saves the details of the Contact retrieved from Oracle FLEXCUBE Universal Banking to the Siebel Finance database.
12. Set Contact Signatories. This step calls the FINS BIB Set XML Msg to Profile subprocess to populate the Signatories VBC.