Bookshelf Home | Contents | Index | PDF |
Siebel CTI Administration Guide > Configuring Advanced Communications Features > Configuring Remote Transfers and ConferencesYou can configure Siebel Communications Server to allow agents to initiate, transfer, and conference voice calls between call centers, with attached data to support screen pops. This capability might be supported for your CTI middleware. |
Siebel CTI Administration Guide | Copyright © 2016, Oracle and/or its affiliates. All rights reserved. Legal Notices. | |