Symbols - A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - Q - R - S - T - U - V - W

Symbols

$DialingRuleMethod macro   1

$GetCommandStatus macro   1

$GetInboundWorkItemAttr macro   1

$GetWorkItemAttr macro   1

$HotelingPhone macro   1 ,  2

$RemoteConnectStr macro   1 ,  2

$RemoteConnectStr2 macro   1 ,  2

@ACDDNList macro   1

@AgentId macro   1

@AgentPin macro   1

@Associate special command   1

@ClientHostName macro   1

@ClientIP macro   1

@Configuration macro   1

@CountryCode macro   1

@CreatePopupFrame special command   1

@DeselectedWorkItem macro   1

@DNList macro   1

@EditControl macro   1

@InvokeSWECommand special command   1

@Language macro   1

@Now macro   1

@OpenView special command   1

@Phone macro   1

@PostIndicateNewWorkItemEvent special event   1

@PostWorkItemReleasedEvent special event   1

@PostWorkItemResumedEvent special event   1

@PostWorkItemStartedEvent special event   1

@PostWorkItemSuspendedEvent special event   1

@PreIndicateNewWorkItemEvent special event   1

@PreWorkItemReleasedEvent special event   1

@PreWorkItemResumedEvent special event   1

@PreWorkItemStartedEvent special event   1

@PreWorkItemSuspendedEvent special event   1

@PrimaryQueueList macro   1

@QueueId macro   1

@QueueList macro   1

@Random macro   1

@RuntimeEvent special event   1

@SelectedDN macro   1

@SelectedQueue macro   1

@SelectedText macro   1

@SelectedWorkItem macro   1

@UIPhone macro   1

@UpdateRecord special command   1

@UserId macro   1

@UserName macro   1

@ViewWorkObject special command   1

@WorkDuration macro   1

@WorkObjectID macro   1

@WorkStartTime macro   1

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A

Accept Work Item button

described   1

and screen pops   1

Accept Work Item method, Communications Session Manager business service   1

AcceptReject command parameter   1

AcceptWorkitem method (service handle)   1

ACD DN, specifying for Nortel Meridian switch   1

ACD queues

configuring List of Values type   1

specifying for agents   1

ACD switch   1

ACD Transfer Call Applet   1

Adaptive Communications

aggregate communications driver   1

API reference   1

architecture   1 ,  2

and C or C++   1

constants   1

data types   1

design   1

initialization   1

skill set for developing driver   1

and Unicode   1

AddBusComp event response parameter   1

AddBusObj event response parameter   1

AddField event response parameter   1

AddLog event response parameter   1

AddRecordApplet event response parameter   1

AddRecordView event response parameter   1

 1

Agent General Profile   1

All Active Agent Status   1

All Channel Items   1

All Command Data   1

All Commands   1

All Configurations   1 ,  2

All Event Handlers   1

All Event Logs   1

All Event Responses   1

All Extensions   1 ,  2

All Telesets   1 ,  2

Communications Drivers and Profiles   1

Configuration Explorer   1 ,  2

Message Broadcasts   1

Administration - Runtime Events screen   1

AfterWork event log parameter   1 ,  2

Agent General Profile view   1 ,  2

Agent Queues list   1

Agent Sign Off method, Communications Client business service   1

Agent Sign On method, Communications Client business service   1

agents

adding to configuration   1

adding to configuration by responsibilities   1

adding to telesets   1

specifying ACD queues   1

specifying telesets for   1

aggregate communications driver   1

All Active Agent Status view   1 ,  2

All Channel Items view   1 ,  2 ,  3

All Command Data view   1

All Commands view   1

All Configurations view   1 ,  2

All Event Handlers view   1

All Event Logs view   1

All Event Responses view   1

All Extensions view   1 ,  2

All Telesets view   1 ,  2

AllViews command parameter   1

API, Adaptive Communications   1

APIVersion method (driver handle)   1

applet-level menu   1 ,  2

AppletMode special command parameter   1

Application Object Manager   1 ,  2

architecture

Adaptive Communications   1 ,  2

communications infrastructure   1

arguments

business service methods   1

Communications Client business service methods   1

Communications Session Manager business service methods   1

AROnRejectCmd command parameter   1

ARTitle command parameter   1

ARWorkItemID command parameter   1

Associate menu command   1

AttachContext command data parameter   1

attributes for work items   1

Auto Login to Call Center at Startup, communications preference   1 ,  2

AutoLoadDriver configuration parameter   1 ,  2

AutoLogin configuration parameter   1 ,  2 ,  3

AutoLoginCmd configuration parameter   1 ,  2 ,  3

AutoLogout configuration parameter   1 ,  2

AutoLogoutCmd configuration parameter   1 ,  2

automatic login to call center   1

automatic logout of call center   1

Avaya (Lucent) Definity G3 switch, extensions for   1

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B

backslash (\), in macro expansion   1

BackupCommSessionMgr configuration parameter   1

BackupEnterpriseServer configuration parameter   1

BackupGatewayAddress configuration parameter   1

BackupRequestServer configuration parameter   1

BeginBatch method (client handle)   1

bitmap object definitions   1

Blind Transfer button   1

Boolean field type   1 ,  2

braces ({ }), in macro expansion   1

brackets ([ ]), in macro expansion   1

Bring Siebel to Front, communications preference   1

Bring Siebel to Front: Off, communications preference   1

Bring Siebel to Front: On All Incoming Work Items, communications preference   1

Bring Siebel to Front: On Matching Events, communications preference   1

BringSiebelToFrontBrowserTitle configuration parameter   1

BusComp command data parameter   1

BusComp event log parameter   1

business components

Primary Phone Field user property in   1

business components, Primary Phone Field user property in   1

business services

described   1

using with Communications Server   1

BusObj command data parameter   1

BusObj event log parameter   1

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C

C or C++, and Adaptive Communications   1

CacheCommandInformation method (client handle)   1

call centers, calls between   1 ,  2

CallFromUICommand configuration parameter   1

calls, between call centers   1 ,  2

CanInvokeMethod method   1 ,  2

CFG file   1

Change Ready State button   1

channel manager, and driver files   1

Channel Type Indicator   1

channel types, configuring List of Values type for communications driver   1

ChannelCleanupTimer configuration parameter   1 ,  2

ChannelType work item attribute   1

ChannelTypeLocale work item attribute   1

character field type   1 ,  2

CheckPopupBeforeExecute configuration parameter   1

CleanAllWorkItem method (client handle)   1 ,  2

client handle

See Handles for Adaptive Communications

CmdChannelOnFocus command parameter   1

CmdData command parameter   1

colon, in macro expansion   1

COMM_CMD_PARAM, List of Values type   1

COMM_CMDDATA_PARAM, List of Values type   1

COMM_EVTHNDLR_PARAM, List of Values type   1

COMM_EVTLOG_PARAM, List of Values type   1

COMM_EVTRESP_PARAM, List of Values type   1

COMM_MEDIA_TYPE, List of Values type   1

command data definitions

configuring List of Values type for parameters   1

creating   1

described   1

parameters for   1

specifying parameters for   1 ,  2

Command event response parameter   1

command object definitions   1

command parameters

special commands   1

specifying   1

commands

configuring List of Values type for parameters   1

creating   1

creating subcommands for   1

described   1

parameters for   1

special   1

specifying parameters for   1

commands, special

@Associate   1

@CreatePopupFrame   1

@InvokeSWECommand   1

@OpenView   1

@UpdateRecord   1

@ViewWorkObject   1

CommConfigCache parameter

for Application Object Manager   1

CommConfigManagerName parameter

for Application Object Manager   1

CommConfigManager parameter

for Application Object Manager   1

in CFG file   1

CommConfigManagerName parameter

in CFG file   1

CommConfigMgr

See Administering Communications Configuration Manager

CommEnable parameter

for Application Object Manager   1 ,  2

in CFG file   1 ,  2

CommLocalDriver parameter

for Application Object Manager   1

in CFG file   1

CommLogDebug parameter

for Application Object Manager   1

in CFG file   1

CommLogFile parameter

for Application Object Manager   1

in CFG file   1

CommMaxLogKB parameter

for Application Object Manager   1

in CFG file   1

CommMaxMsgQ parameter

for Application Object Manager   1

CommMgmt

See Siebel Server Requirements for Siebel Communications Server

CommReleaseLogHandle parameter

for Application Object Manager   1

in CFG file   1

CommReqTimeout parameter

for Application Object Manager   1

in CFG file   1 ,  2

CommSessionMgr

See Administering Communications Session Manager

CommSessionMgr configuration parameter   1 ,  2

Communication Configuration Cache parameter

See Parameters for Application Object Manager and Siebel Developer Web Client

Communication Configuration Manager Name parameter

See Parameters for Application Object Manager and Siebel Developer Web Client

Communication Configuration Manager parameter

See Parameters for Application Object Manager and Siebel Developer Web Client

Communication toolbar object definition   1

Communications Client business service   1 ,  2

communications configuration

adding agents to   1

copying   1

creating or editing   1

deleting   1

event and command definitions   1

exporting   1

overview   1

specifying parameters   1

Communications Configuration Manager server component

administration   1

parameter for   1

setting up   1

communications driver parameters

for Push Keep Alive   1

communications drivers

aggregate   1

configuring   1

configuring List of Values type for channel type   1

overview   1

specifying parameters for   1

specifying profiles for   1

Test Engine   1

testing   1

writing using Adaptive Communications   1

Communications Drivers and Profiles view   1

Communications Management component group   1

communications panel

configuring   1

displaying   1

communications profiles

creating   1

specifying parameter overrides   1

Communications Session Manager business service   1 ,  2

Communications Session Manager server component

administration   1

setting up   1

Communications submenu

configuring   1

using   1

communications toolbar

buttons   1

configuring   1

and Java   1

ToolTip text for   1

using   1

Conference button   1

Configuration Explorer view   1 ,  2

configuration parameters

described   1

specifying   1

Configuration, communications preference   1

ConnectString configuration parameter   1

constants, Adaptive Communications   1

Consultative Transfer button   1

ContextLog event response parameter   1

context-sensitive menu

See Command Parameters

country code   1

Country, keyword in telephone number macro   1

CountryCodeDelimiter configuration parameter   1

CreateISCDriverInstance method (driver handle)   1

CSTA Phase II switch

See Specifying Extensions for Telesets

CTI middleware, setting up   1

CTI_ACD_QUEUES, List of Values type   1

customer dashboard, event responses for   1

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D

dashboard

See Integrating with the Customer Dashboard

data set   1

data types, Adaptive Communications   1

DEF file   1 ,  2

demo database

See About Communications Configuration Data

Description command parameter

described   1

toolbar configuration   1

Description work item attribute   1

Desktop Integration Siebel Agent, and hoteling   1 ,  2

DeviceCommand command parameter   1

DeviceEvent event handler parameter   1

DialingFilter.RuleN configuration parameters

and $DialingRuleMethod macro   1

described   1

for remote transfers and conferences   1

Digits, keyword in telephone number macro   1

Dimension special command parameter   1

Display event log parameter   1

driver handle

See Handles for Adaptive Communications

driver parameters

for Push Keep Alive   1

setting default   1

driver parameters, overriding default   1

drivers

See Configuring Communications Drivers and Profiles

DriverWorkTrackID work item attribute   1

DTYPE_PHONE, field data type   1

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E

Elapsed Time Indicator   1

Enable Communication parameter

See Parameters for Application Object Manager and Siebel Developer Web Client

Enable Sound, communications preference   1

EndBatch method (client handle)   1

EnterpriseServer configuration parameter   1 ,  2

error messages   1

escape character

See Macro-Expansion Syntax Elements

eScript, Siebel   1

event attributes   1

event handlers

configuring List of Values for parameters   1

described   1 ,  2

parameters for   1

specifying parameters for   1

event logs

configuring List of Values type for parameters   1

described   1 ,  2

parameters for   1

specifying parameters for   1

event responses

configuring List of Values type for parameters   1

described   1 ,  2

parameters for   1

specifying parameters for   1 ,  2

events

customizing   1

special   1

specifying   1

events, special

@PostIndicateNewWorkItemEvent   1

@PostWorkItemReleasedEvent   1

@PostWorkItemResumedEvent   1

@PostWorkItemStartedEvent   1

@PostWorkItemSuspendedEvent   1

@PreIndicateNewWorkItemEvent   1

@PreWorkItemReleasedEvent   1

@PreWorkItemResumedEvent   1

@PreWorkItemStartedEvent   1

@PreWorkItemSuspendedEvent   1

@RuntimeEvent   1

ExecUntilOK command parameter   1

ExecuteAll command parameter   1

exporting communications configuration data   1

Extension, keyword in telephone number macro   1

extensions, specifying   1

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F

field types

for driver parameters   1

for event and command parameters   1

fields, macro expansion in   1

files

CFG   1

DEF   1 ,  2

INI   1

ringin.au   1 ,  2

ringin.wav   1

SComm_user.log   1 ,  2

uagent.cfg   1

Filter event handler parameter   1

FilterSpec command parameter   1

FilterSpec event handler parameter   1

FindDialog event response parameter   1

FindField event response parameter   1

FindLog event response parameter   1

Forward Work Items or Cancel Forward button   1

FreeSCStrParamList method (driver handle)   1

FTP driver, described   1

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G

G3 switch

See Specifying Extensions for Telesets

GatewayAddress configuration parameter   1 ,  2

Generic CSTA Phase II switch, extensions for   1

Get Agent Extension method, Communications Session Manager business service   1

Get All Work Item ID method, Communications Session Manager business service   1

Get Inbound Work Item Attributes method, Communications Session Manager business service   1

Get Inbound Work Item Info method, Communications Session Manager business service   1

Get Selected Work Item Info method, Communications Client business service   1

Get Top Active Work Item ID method, Communications Session Manager business service   1

Get Top Idle Work Item ID method, Communications Session Manager business service   1

Get Work Item Attributes method, Communications Session Manager business service   1

Get Work Item Info method, Communications Session Manager business service   1

Get Work Item Track Info method, Communications Session Manager business service   1

GetImplementationObject method (driver handle)   1

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H

Handle Error method, Communications Client business service   1

HandleError method (client handle)   1

HandleEvent method (client handle)

described   1

and event attributes   1

HandleQueuedWorkItem method (service handle)   1

Hicom switch

See Specifying Extensions for Telesets

Hidden command parameter

described   1

menu configuration   1

toolbar configuration   1

hoteling

and AutoLoadDriver parameter   1 ,  2

described   1

and Desktop Integration Siebel Agent   1 ,  2

and $HotelingPhone macro   1 ,  2

HotKey command parameter

described   1

menu configuration   1

HotKeyText command parameter

described   1

menu configuration   1

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I

IMAP servers, and Internet SMTP/IMAP Server driver   1

ImplicitSave configuration parameter   1

IndicateActiveCmd command parameter   1

IndicateNewWorkItem method (client handle)   1

INI file   1

initialization, Adaptive Communications   1

Initiate Work Item button   1

In-Queue Time Indicator   1

Internet SMTP/IMAP Server driver, described   1

Internet SMTP/POP3 Server driver, described   1

IntlNumber, keyword in telephone number macro   1

Invoke Command method, Communications Session Manager business service   1

Invoke Extended Command method, Communications Session Manager business service   1

InvokeCommand method (service handle)   1

InvokeCommandEx method (service handle)   1

Is Comm Enabled method, Communications Client business service   1

ISC_CLIENT_HANDLE

described   1

methods   1

ISC_DRIVER_HANDLE

described   1

initialization   1

methods   1

ISC_SERVICE_HANDLE

described   1

initialization   1

methods   1

IsRevoked work item attribute   1

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J

Java, and communications toolbar   1

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K

keywords

dialing filters for phone numbers   1

driver parameters   1

for part of phone numbers   1

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L

List of Values types

COMM_CMD_PARAM   1

COMM_CMDDATA_PARAM   1

COMM_EVTHNDLR_PARAM   1

COMM_EVTLOG_PARAM   1

COMM_EVTRESP_PARAM   1

COMM_MEDIA_TYPE   1

CTI_ACD_QUEUES   1

REASON_CODE   1

Local Communication Driver parameter

See Parameters for Application Object Manager and Siebel Developer Web Client

LocalMenu command parameter

described   1

menu configuration   1

toolbar configuration   1

Log Debug Message parameter

See Parameters for Application Object Manager and Siebel Developer Web Client

Log event response parameter   1

Log File parameter

See Parameters for Communications Session Manager

log file, SComm_user.log   1 ,  2

Log In button   1

Log Out button   1

LogDebug driver parameter (Push Keep Alive)   1

LogDebug parameter

for Communications Session Manager   1

LogField event log parameter   1

LogFile driver parameter (Push Keep Alive)   1

LogFile parameter

for Communications Session Manager   1

logging in to call center

automatic   1

manual   1

logging out of call center

automatic   1

manual   1

Lookup, keyword in telephone number macro   1

Lucent Definity G3 switch

See Specifying Extensions for Telesets

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M

macro expansion

syntax   1

usage   1

macros, using with parameter values   1

Make Call method, Communications Client business service   1

manual log out of call center   1

manual login to call center   1

MaxCommToolbars configuration parameter   1

Maximum Log Size (KB) parameter

See Parameters for Application Object Manager and Siebel Developer Web Client

Maximum Message Queue parameter

See Parameters for Application Object Manager and Siebel Developer Web Client

MaxLogKB driver parameter (Push Keep Alive)   1

MaxLogKB parameter

for Communications Session Manager   1

MenuPosition command parameter

described   1

menu configuration   1

Meridian switch

See Specifying Extensions for Telesets

Message Broadcasts view   1 ,  2

Message Display Interval, communications preference   1

MessageDisplayInterval configuration parameter   1 ,  2

Modem-based TAP Paging driver, described   1

MultiLog event response parameter   1

multiple-organization support

See Configuring Multitenancy

multitenancy   1 ,  2

MultiTenancy configuration parameter   1 ,  2

multivalue field type   1

MultiView event response parameter   1

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N

Nortel Meridian switch, extensions for   1

Notify Event Handling Finished method, Communications Session Manager business service   1

NotifyEventHandlingFinished method (service handle)   1

Number, keyword in telephone number macro   1

numeric field type   1 ,  2

numeric range, for phone numbers   1

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O

Obtain UI Focus method, Communications Client business service   1

OnEditControl command parameter   1

OnField command data parameter   1

OpenView event response parameter   1

Order event handler parameter   1

organization visibility   1

organizations

See Configuring Multitenancy

Outbound Communications Manager business service   1

overriding driver parameters   1

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P

Page Manager server component   1

PageURL special command parameter   1

Param command data parameter   1

parameter fields

macro expansion in   1

types for drivers   1

types for events and commands   1

parameters

for command data   1

for commands   1

configuration   1

for event handlers   1

for event logs   1

for event responses   1

for special commands   1

specifying for command data   1

specifying for commands   1 ,  2

specifying for event handlers   1

specifying for event logs   1

specifying for event responses   1 ,  2

ParentWorkItemID work item attribute   1

Pause Work Item button   1

PBX switch   1

personalization   1

phone numbers

keywords for dialing filters   1

keywords for part of number   1

PhoneTypeLookup, keyword in telephone number macro   1

POP3 servers, and Internet SMTP/POP3 Server driver   1

Position DN, for Nortel Meridian switch

See Specifying Extensions for Telesets

positions, for users   1

PreferenceLoginCmd configuration parameter   1 ,  2

PreferenceLogoutCmd configuration parameter   1 ,  2

preferences, for users   1

Primary DN, for Nortel Meridian switch

See Specifying Extensions for Telesets

Primary Phone Field user property   1 ,  2

Profile command parameter   1

Profile event handler parameter   1

ProfileName work item attribute   1

profiles

creating   1

overview   1

Push Keep Alive driver

parameters for   1

usage   1

Push Keep Alive driver, described   1

PushKeepAliveTimer driver parameter (Push Keep Alive)   1

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Q

QueryAfterAnswer event response parameter   1

QueryBusComp event response parameter   1

QueryBusComp2 event response parameter   1

QueryBusObj event response parameter   1

QueryFields event response parameter   1

QueryFields2 event response parameter   1

QuerySpec event log parameter   1

QuerySpec event response parameter   1

QuerySpec2 event response parameter   1

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R

reason codes, configuring List of Values type for   1

REASON_CODE, List of Values type   1

Receive Screen Pop, communications preference   1

Release Log Handle parameter

See Parameters for Application Object Manager and Siebel Developer Web Client

Release Work Item button   1

Release Work Item by Activity ID method, Communications Session Manager business service   1

Release Work Item method, Communications Session Manager business service   1

ReleaseISCDriverInstance method (driver handle)   1

ReleaseISCServiceInstance method (service handle)   1

ReleaseLogHandle driver parameter (Push Keep Alive)   1

ReleaseLogHandle parameter

for Communications Session Manager   1

ReleaseWorkitem method (service handle)   1

Request Timeout parameter

See Parameters for Application Object Manager and Siebel Developer Web Client

RequestCommandEventList method (driver handle)   1

RequestMediaTypeList method (driver handle)   1

RequestServer configuration parameter   1 ,  2

RequestService method (driver handle)   1

RequiredField command data parameter   1

Reset Active Session Count command   1

Reset Active Session Count method, Communications Client business service   1

Response event handler parameter   1

responsibilities

adding agents by   1

and multitenancy   1

and profiles   1

RestoreScreenOnWorkResumed configuration parameter   1

Resume Work Item button   1

Resume Work Item method, Communications Session Manager business service   1

ResumeWorkitem method (service handle)   1

Retrieve Call button   1

RetryBeforeStopPush configuration parameter   1

RevokeQueuedWorkItem method (service handle)   1

ringin.au file   1 ,  2

ringin.wav file   1

run-time events   1

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S

S_USER table   1

Sample Database   1

SCCommandFlag constant   1

SCCommandTypeEx constant   1

SCErrorCode constant   1

SCObjectProperty constant   1

SComm_user.log file   1 ,  2

Script command parameter   1

Script event response parameter   1

ScriptParam command data parameter   1

ScriptParam event response parameter   1

SCWorkItemMode constant   1

SelectApplet command data parameter   1

SelectBusComp command data parameter   1

SelectBusObj command data parameter   1

SelectParam command data parameter   1

SelectQuerySpec command data parameter   1

SelectTitle command data parameter   1

Send Communication method, Communications Client business service   1

Send Screen Pop, communications preference   1

Server Request Broker server component   1 ,  2

Server Request Processor server component   1 ,  2

service handle

See Handles for Adaptive Communications

ServiceMethod command parameter   1

ServiceMethod event log parameter   1

ServiceMethod event response parameter   1 ,  2

ServiceParam command data parameter   1

ServiceParam event log parameter   1

ServiceParam event response parameter   1 ,  2

services, business

See Using Business Services with Siebel Communications Server

Set Work Item Attributes method, Communications Session Manager business service   1

Shell UI Update method, Communications Client business service   1

Show Status Text method, Communications Client business service   1

ShowStatusText method (client handle)   1

Siebel business services   1

Siebel Chat   1

Siebel Communications Server, architecture   1

Siebel CTI, and Communications Server   1

Siebel Email Response   1

Siebel Enterprise Server   1 ,  2

Siebel eScript   1

Siebel Gateway Name Server   1 ,  2

Siebel Paging   1

Siebel Personalization   1

Siebel Sample Database   1

Siebel Server load balancing   1

Siebel SmartScript

displaying communications parameter data in   1

invoking from event response   1

parameters for   1

using with Communications Server   1

Siebel Tools, configuring communications toolbar   1

Siebel Visual Basic   1

Siebel Workflow   1

SiebelChannelProfile event attribute   1

SiebelChannelType event attribute   1

SiebelChannelTypeString event attribute   1

SiebelDriverEventName event attribute   1

SiebelDriverNotifyWhenDone event attribute   1

SiebelWorkItemID event attribute   1

Siemens Hicom 300E switch, extensions for   1

SingleField event response parameter   1

SingleLog event response parameter   1

SingleView event response parameter   1

SmartScript

See Event Responses

SmartScript event response parameter   1

SMTP servers, and Internet SMTP/POP3 Server driver   1

Sound File, communications preference   1

special commands

described   1

parameters for   1

special events   1

special fields (macros), using with parameter values   1

standard DN, specifying for all switches   1

Standard Extension, communications preference   1

StopPushString configuration parameter   1

SubCommand_N command parameter   1

subcommands, creating   1

Suspend Work Item method, Communications Session Manager business service   1

SuspendWorkitem method (service handle)   1

SWECommand special command parameter   1

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T

Teleset, communications preference   1

telesets

associating with agents   1

specifying   1

Telocator Alphanumeric Protocol (TAP)   1

Test Engine, for communications drivers   1

Text Input Field   1

Title command parameter

described   1

menu configuration   1

toolbar item object definitions   1

toolbar, communications

See About Communications Panel and Communications Toolbar Configuration

ToolTips, for communications toolbar commands   1

Transfer Multiple LOV Popup Applet   1 ,  2

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U

uagent.cfg file   1

Unicode, and Adaptive Communications API   1

UpdateChannelStatusTable configuration parameter

and All Channel Items view   1

described   1

UpdateObjectInformation method (client handle)   1

URL

creating new window for   1

for starting Siebel application   1

UseCtxData event response parameter   1

User Preferences screen   1

user properties, Primary Phone Field   1

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V

View command parameter   1

View special command parameter   1

View Work Item menu command   1

ViewBookmark work item attribute   1

views, for communications administration

See About Communications Configuration Data

visibility, for organization   1

Visual Basic, Siebel   1

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W

wildcard characters   1

wireless messaging   1

Work Item Released method

Communications Client business service   1

Communications Session Manager business service   1

Work Item Resumed method, Communications Client business service   1

Work Item Resumed method, Communications Session Manager business service   1

Work Item Started method, Communications Client business service   1

Work Item Started method, Communications Session Manager business service   1

Work Item Suspended method, Communications Client business service   1

Work Item Suspended method, Communications Session Manager business service   1

work items

attributes for   1

list   1

WorkDuration work item attribute   1

WorkItemID work item attribute   1

WorkItemReleased method (client handle)   1

WorkItemStarted method (client handle)   1

WorkObject event response parameter   1 ,  2

WorkObjectID work item attribute   1

WorkStartTime work item attribute   1

WorkState work item attribute   1

WorkTrackingObj command data parameter   1 ,  2

WorkTrackingObj event log parameter   1 ,  2

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