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Siebel CTI Administration Guide > Configuring Siebel CTI > Specifying Telesets > Specifying Extensions for TelesetsThis topic describes how to specify extensions for telesets. After you specify telesets, agents, and extensions, the agent who uses the teleset must specify a default standard extension from the teleset that he or she is associated with. The agent does not have to specify a default standard extension if the teleset is a hoteling teleset. For more information, see Setting Communications User Preferences. This topic is part of Specifying Telesets. NOTE: Extensions are not required for all environments. The way that you specify extension data varies according to the switch that you use. Table 4 documents how extension type must be specified for each of the following example switches. For more information about supported switches, see the Certifications tab on My Oracle Support. To specify extensions for a teleset
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