Siebel CTI Administration Guide > Configuring Siebel CTI > Exporting and Importing Communications Configuration Data >
Communications DEF Files
Communications DEF files are files that contain communications definitions corresponding to data of the type that can be defined in a communications configuration. These text files employ the following file format:
- The names in brackets ([ ]) identify elements such as drivers, profiles, commands, and events. Each bracketed name is followed by lines containing names and values for parameters.
- Field values are enclosed in double quotation marks (which are not used for this data within the Administration - Communications screen) and are indicated using an equals sign (=), as in the following example line from a communications command:
DeviceCommand = "MakeCall"
- Parameters are used in DEF files to represent some elements or relationships that you do not specify by using parameters when you work in the Administration - Communications screen. For example, the following line, for an event handler definition, associates the event handler with an event response:
Response = "InboundConsumerCall"
- Any lines preceded by a semicolon (;) are not in effect and might contain explanatory comments.
- A DEF file that you export contains lines like the following:
[Siebel] CommServerVersion = "7.0"
Do not remove these lines from your export files. See also Importing Communications Configuration Data.
If you have to manually prepare a file for import, then you can export a file of the same type containing preconfigured data, then check that your file to be imported uses the correct format.
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