Siebel CTI Administration Guide > Configuring Siebel CTI > Defining Communications Events >
Specifying Event Response Parameters
This topic describes how to add parameters for an event response. This topic is part of Defining Communications Events. To add parameters for an event response
- Navigate to the Administration - Communications screen, then the All Event Responses view.
- In the Event Responses list, select the event response for which you want to add parameters.
- Click the Event Response Parameters view tab.
- In the Event Response Parameters list, add a new record.
- In the Name field, specify the name of the parameter.
You can choose the parameter name from a list or type the name. For a parameter of type Group, choose the parameter name, then type the name of the subparameter after the period. The available event response parameters are documented in Event Responses.
- In the Value field, enter the value for the parameter.
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