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Verifying the Siebel Virtual Directories on the Web Server

Review the Siebel virtual directories that were created during configuration of the Siebel Web Server Extension. The virtual directories are created on the Web server for the installed Siebel Business Applications. For example, the virtual directory eservice_enu is for Siebel eService using U.S. English (ENU).

NOTE:  In Siebel Innovation Pack 2016, the virtual directories, which formerly mapped to public/lang_code (such as ENU), now map directly to public. However, the existing virtual directories on the Web server that were configured for a prior release are not updated automatically when you migrate the SWSE. In order to correct this problem after migrating, you must reconfigure the SWSE. For more information about how to do this, see About Configuring Siebel Business Applications. See also Additional Tasks for Migration Installations.

This topic is part of Additional Tasks for the Siebel Web Server Extension and the Web Server.

To verify the virtual directories on Apache-based Web servers

• Open the Web server configuration file httpd.conf.

  See also Configuring the Web Server.

The following examples for Siebel CRM version 16.0 partially illustrate the virtual directory structure for Siebel Business Applications:

Alias /callcenter_enu /vol1/siebel/16.0.0.0.0/sweapp/public/enu

Alias /sales_enu /vol1/siebel/16.0.0.0.0/sweapp/public/enu

To verify the virtual directories on Oracle iPlanet Web Server

• Open the Web server configuration file obj.conf.

  This file is located in Oracle_iPlanet_Web_Server_install/web/https-localhost/config, in the Web server installation directory. In this path, Oracle_iPlanet_Web_Server_install is the root directory of the Oracle iPlanet Web Server.

The following examples for Siebel CRM version 16.0 partially illustrate the virtual directory structure for Siebel Business Applications:

NameTrans fn="pfx2dir" from="/callcenter_enu" dir="/export/home/siebel/16.0.0.0.0/sweapp/public/enu"

NameTrans fn="pfx2dir" from="/sales_enu" dir="/export/home/siebel/16.0.0.0.0/sweapp/public/enu"...