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Siebel Installation Guide for UNIX > Installing Siebel Web Clients and Siebel Tools > Installing Outlook to Siebel Drag and Drop on Client ComputersThis topic provides information about installing an addin for Microsoft Outlook on user computers that enables users to drag and drop email messages or email attachments into Siebel Business Applications. As of Siebel Innovation Pack 2016, customers can install the addin Outlook to Siebel Drag and Drop on user computers for use with employee applications. Installing this software enables a user to drag one or more email messages or email attachments from a Microsoft Outlook client and drop it onto a Siebel attachment applet. Each item is saved in an attachment record in the Siebel File System. You can then open this attachment like any other similar type of attachment that you have added to Siebel Business Applications. Outlook to Siebel Drag and Drop is sometimes abbreviated as SODD. For more information about installing and deploying Outlook to Siebel Drag and Drop, see 2117212.1 (Article ID) on My Oracle Support. NOTE: Future Siebel Patchset releases for Siebel Innovation Pack 2016 might include an updated version of the Outlook to Siebel Drag and Drop addin. If a new version of the addin is distributed in a patchset release, then the new version will be described in the Siebel Patchset Installation Guide for Siebel CRM, 1614310.1 (Article ID) on My Oracle Support. Use Cases for Outlook to Siebel Drag and DropOutlook to Siebel Drag and Drop supports the following use cases:
Installing Outlook to Siebel Drag and DropUse the following procedure to install the Outlook to Siebel Drag and Drop addin on a client computer on which the Microsoft Outlook client is installed and on which the user runs Siebel Business Applications. To install the Outlook to Siebel Drag and Drop addin
Installing Outlook to Siebel Drag and Drop in Silent ModeUse a command like one of the following examples to run the Outlook to Siebel Drag and Drop installer in silent mode. The first example shows an installation path with spaces, while the second example shows an installation path without spaces. To run this installer in silent mode, you must do so as an Administrator user. "Outlook Add-in for Siebel.exe" /s /v"/qn INSTALLDIR=\"C:\Program Files (x86)\Outlook Add-in for Siebel\"" "Outlook Add-in for Siebel.exe" /s /v"/qn INSTALLDIR=C:\SODD" After installation, restart the Microsoft Outlook client. Related Books |
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