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Siebel Client Deployment Requirements When Using Firewalls or Proxy Servers

This topic describes Siebel client deployment requirements that apply when you use firewalls or proxy servers, such as reverse proxy servers. This topic applies to all Siebel applications that are deployed inside the firewall or using a proxy server.

Deploying Siebel Business Applications Accessed Through a Firewall

When deploying Siebel Business Applications that are accessed through a firewall, if you are planning to enable compression for traffic between the Web server and the Web browser, then your firewall must support the HTTP 1.1 protocol.

If your firewall does not support HTTP 1.1, then set the DoCompression parameter to False in the eapps.cfg file on the Siebel Web Server Extension (SWSE). In addition, disable HTTP 1.1 for proxy connections on each client computer.

Follow instructions for your browser for this purpose. For example, for Microsoft Internet Explorer, you uncheck the option Use HTTP 1.1 Through Proxy Connections.

NOTE:  For more information about deploying Siebel Business Applications with firewalls, and about settings for the DoCompression parameter, see Enabling HTTP Compression for Siebel Business Applications. See also Siebel Security Guide and the description of the DoCompression parameter in Siebel System Administration Guide.

Bypassing the Proxy Server for Local Addresses

If your LAN uses a proxy server, then adjust your browser settings to bypass the proxy server for local (internal) addresses. This setting provides better performance for Siebel employee applications deployed on the LAN, and is required for the Siebel Mobile Web Client.

Follow instructions for your browser for this purpose. For example, for Microsoft Internet Explorer, you check the options Use a Proxy Server for Your LAN and Bypass Proxy Server for Local Addresses. For Siebel Web Clients, you also specify the proxy server address and port number.

NOTE:  For customer applications, this setting does not apply. The proxy server setting applies only on a LAN.