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About Installing the Siebel Web Client or Siebel Tools


This chapter describes how to install Siebel Web Clients (for Siebel Mobile Web Clients) and Siebel Tools, and optionally the local database or sample database, with specified Siebel language packs. Before installing, review all documented requirements.

The software that is installed on the user's computer for Siebel Mobile Web Client and Developer Web Client is identical. A single installer provides the software necessary to install and run either of these client types. For general information about these client types, see Siebel Deployment Planning Guide. Information in this guide about installing the Siebel Web Client refers to either or both of these two client types. (Siebel Developer Web Client installation is covered with the Siebel Mobile Web Client.) See also Deploying Siebel Open UI.

Each Siebel Web Client is designed to be used within a single Siebel Enterprise. To support multiple Siebel Enterprises on a single computer for testing purposes, install separate Siebel client instances in separate directories.

It is recommended to install the Siebel Developer Web Client with Siebel Tools. The Siebel Developer Web Client has specific requirements for connectivity to the enterprise database. For information about the relational database management systems (RDBMS) that you might need to install on client computers running Siebel Developer Web Clients, see the Certifications tab on My Oracle Support. RDBMS products are not provided by Oracle; you must obtain them based on your database-connection requirements.

NOTE:  The Siebel Developer Web Client is supported for administration, development, and troubleshooting usage scenarios only.

Oracle Database XE is always installed for Siebel Mobile Web Client and Siebel Tools, for a new or migration installation. You can optionally install the sample database for Siebel Mobile Web Client, or optionally install the local database for Siebel Tools. However, do not install the local database or the sample database if you plan to initialize a local database through Siebel Remote. For more information, see Installing and Using Oracle Database XE for the Local or Sample Database.

The migration installation tasks are a type of patch installation provided for Siebel Web Client and Siebel Tools installers. You perform migration installations using the same installers (for the current release) that you use for new installations. A migration installation applies settings from your existing installation to a new installation. The existing Oracle home name, installation location, installation languages, configuration data, and other settings are used for the new installation. Before the new installation is performed, the existing installation is moved to a backup location and can no longer be used.

NOTE:  For information about additional tasks and considerations for migration installations, see Additional Tasks for Migration Installations.

The language that the installer displays is the one that corresponds to the current regional settings on the installation client computer.

This chapter also includes information about installing additional modules on client computers, for use with any Siebel Web Client.

Siebel Web Client and Siebel Tools Installer Flow

In general, the installer for Siebel Web Client or Siebel Tools does the following:

  1. Checks the client computer to verify whether required components have already been installed.
  2. Creates all of the required ODBC data sources.
  3. Installs the Siebel CRM software and specified Siebel language packs.
  4. (Siebel Mobile Web Client and Siebel Tools only) Installs Oracle Database XE, and optionally installs the sample database or local database. For more information, see Installing and Using Oracle Database XE for the Local or Sample Database.
  5. Creates Siebel shortcuts.
  6. Writes data to installation log files.
Related Topics

Installation-Related Changes for Siebel Innovation Pack 2016

Installing the Siebel Web Client

Installing Siebel Tools

Installing and Using Oracle Database XE for the Local or Sample Database

Requirements for Installing Siebel Web Clients

Requirements for Installing Siebel Tools

About Siebel CRM Releases

Related Books

Siebel Deployment Planning Guide

Deploying Siebel Open UI

Siebel Remote and Replication Manager Administration Guide

Configuring Siebel Business Applications

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