Siebel Field Service Integration to Oracle Real-Time Scheduler Implementation Guide > Extending the Connector > Process of Extending the Connector >
Creating Siebel CRM Objects
This task is a step in Process of Extending the Connector. In this topic, you create Siebel CRM objects. To create Siebel CRM objects
- Open Siebel Tools or Web Tools as Administrator and create a new Workspace.
- Display the object types you must modify:
- Click the View menu, and then the Options menu item.
- In the Development Tools Options dialog box, click the Object Explorer tab.
- In the Object Explorer Hierarchy window, make sure the Integration Object tree contains a check mark, and then click OK.
- Create new table columns:
- In the Object Explorer, click Table.
- In the Tables list, query the Name property for S_EVT_ACT.
- Right-click the S_EVT_ACT table, and then choose Lock Object.
- In the Object Explorer, expand the Table tree, and then click Column.
- In the Columns list, add three new columns using values from the following table.
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X_MAX_OFFSET |
Varchar |
30 |
Extension |
X_MIN_OFFSET |
Varchar |
30 |
Extension |
X_PRIMARY_ACT_ID |
Varchar |
30 |
Extension |
- In the Tables list, click Apply/DDL.
- Create new business component fields:
- In the Object Explorer, click Business Component.
- In the Business Components list, query the Name property for Action.
- In the Object Explorer, expand the Business Component tree and then click Field.
- In the Fields list, add three new fields using values from the following table.
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Max Offset |
X_MAX_OFFSET |
00:40:00 |
Min Offset |
X_MIN_OFFSET |
00:10:00 |
Primary Activity Id |
X_PRIMARY_ACT_ID |
Field: "Id" |
This configuration uses default values. Siebel CRM includes these values in the fields of each new activity record.
- Create new integration component fields:
- In the Object Explorer, click Integration Object.
- In the Integration Object list, query the Name property for Abssiebel.
The Abssiebel integration object is predefined with this integration.
- In the Object Explorer, expand the Integration Object tree, and then click Integration Component.
- In the Integration Component list, query the Name property for Action.
- In the Object Explorer, expand the Integration Component tree, and then click Integration Component Field.
- In the Integration Component Fields list, add a new field using values from the following table.
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Name |
Max Offset |
Data Type |
DTYPE_TEXT |
External Name |
Max Offset |
External Data Type |
DTYPE_TEXT |
External Sequence |
656 |
XML Tag |
MaxOffset |
- In the Integration Component Fields list, add a new field using values from the following table.
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Name |
Min Offset |
Data Type |
DTYPE_TEXT |
External Name |
Min Offset |
External Data Type |
DTYPE_TEXT |
External Sequence |
655 |
XML Tag |
MinOffset |
- In the Integration Component Fields list, add a new field using values from the following table.
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Name |
Primary Activity Id |
Data Type |
DTYPE_TEXT |
External Name |
Primary Activity Id |
External Data Type |
DTYPE_TEXT |
External Sequence |
654 |
XML Tag |
PrimaryActivityId |
- Deliver the changes to the Integration Branch for the following projects:
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