Siebel Innovation Pack 2016: Supported Upgrade Paths for Siebel CRM Version 16.0

Table 7 lists supported upgrade paths. The current release for this guide is Siebel Innovation Pack 2016 (Siebel CRM version 16.0). The repository for the current release is SIA in all cases. For more information on terminology, see Terms Used in This Guide.

Updated Siebel Repository files (SRF files) are provided as part of Siebel Innovation Pack 2016. These SRF files correspond to repository updates in the Siebel database for the current release. The updated SRF files are available for all of the supported Siebel languages. Use the updated SRF files after you install Siebel Innovation Pack 2016, for either of the following upgrade tasks summarized in this topic. (It is not necessary to compile the New Siebel Repository SRF.)

You also require the updated SRF files to run Siebel Business Applications after you install a new Siebel database for Siebel CRM version 16.0. For more information, see the Siebel Installation Guide for the operating system you are using.

NOTE: After installing the Siebel CRM software for the current release, you must reset any passwords in the siebns.dat file on the Siebel Gateway Name Server that were previously encrypted using RC4 encryption. In the current release, such passwords are encrypted using Advanced Encryption Standard (AES) instead of RC4. You must perform this task for any type of upgrade from versions prior to Siebel Innovation Pack 2014. For more information about reencrypting passwords, see Siebel Security Guide.

Table 7. Supported Upgrade Paths for Siebel CRM Version 16.0
Current Version	Target Upgrade Version	Upgrade Approach	Upgrade Tasks
Siebel CRM version 7.5.3 through Siebel CRM version 7.7.2 (SEA or SIA repository)	Siebel CRM version 16.0	New installation of Siebel Innovation Pack 2016 (version 16.0) for upgrade. Full database upgrade. Two-step repository upgrade.	You must perform a two-step repository upgrade: Upgrade Siebel CRM version 7.5.3 through Siebel CRM version 7.7.2 (SEA or SIA repository) to Siebel CRM version 8.1.1 (SEA or SIA repository). Upgrade Siebel CRM version 8.1.1 (SEA or SIA repository) to Siebel CRM version 16.0 or later. NOTE: Use incremental repository merge for upgrades from Siebel CRM version 8.1.1 (SIA repository).
Siebel CRM version 7.8.2 (SEA or SIA repository)	Siebel CRM version 16.0	New installation of Siebel Innovation Pack 2016 (version 16.0) for upgrade. Full database upgrade. Single-step repository upgrade.	Perform a full database upgrade. A Development environment upgrade and a Production environment upgrade are required. Upgrade directly to Siebel CRM version 16.0. It is a single-step repository upgrade and post-upgrade process. The New Customer Repository, generated through a three-way repository merge, contains all of the innovation pack content from Siebel CRM version 16.0. For more information about repository merge, see Performing the Siebel Repository Merge.
Siebel CRM version 8.0 (SEA or SIA repository)	Siebel CRM version 16.0
Siebel CRM version 8.1.1.0 through 8.1.1.7 (SEA repository)	Siebel CRM version 16.0
Siebel CRM version 8.1.1.0 through version 8.1.1.14 (SIA repository)	Siebel CRM version 16.0	Migration installation of Siebel Innovation Pack 2016 (version 16.0). Incremental repository merge.	Use incremental repository merge to bring the repository to version 16.0 or later. NOTE: This step is mandatory to be able to run Siebel Business Applications in the current release. For more information, see Performing the Siebel Incremental Repository Merge.
Siebel CRM version 8.2 (SIA repository)	Siebel CRM version 16.0	New installation of Siebel Innovation Pack 2016 (version 16.0) for upgrade. Full database upgrade. Single-step repository upgrade.	Perform a full database upgrade. A Development environment upgrade and a Production environment upgrade are required. Upgrade directly to Siebel CRM version 16.0. It is a single-step repository upgrade and post-upgrade process. The New Customer Repository generated through a three-way repository merge contains all of the innovation pack content of Siebel CRM version 16.0. For more information about repository merge, see Performing the Siebel Repository Merge.
Siebel CRM version 8.2.1 (SIA repository)	Siebel CRM version 16.0
Siebel CRM version 8.2.2.0 through version 8.2.2.14 (SIA repository)	Siebel CRM version 16.0	Migration installation of Siebel Innovation Pack 2016 (version 16.0). Incremental repository merge.	Use incremental repository merge to bring the repository to version 16.0. NOTE: This step is mandatory to be able to run Siebel Business Applications in the current release. For more information, see Performing the Siebel Incremental Repository Merge.
Siebel CRM version 15.0 through version 15.4	Siebel CRM version 16.0	Migration installation of Siebel Innovation Pack 2016 (version 16.0). Incremental repository merge.	Use incremental repository merge to bring the repository to version 16.0 or later. NOTE: This step is mandatory to be able to run Siebel Business Applications in the current release. For more information, see Performing the Siebel Incremental Repository Merge.
Siebel CRM version 15.5 and later	Siebel CRM version 16.0	Migration installation of Siebel Innovation Pack 2016 (version 16.0). Incremental repository merge.	Use incremental repository merge to bring the repository to version 16.0 or later. NOTE: This step is mandatory to be able to run Siebel Business Applications in the current release. For more information, see Performing the Siebel Incremental Repository Merge.

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