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Supported Upgrade Paths for Siebel Innovation Pack 2016


Table 3 lists supported upgrade paths for Siebel Innovation Pack 2016 (Siebel CRM version 16.0) on the IBM DB2 for z/OS database platform. The repository for the current release is SIA in all cases.

Updated Siebel Repository files (SRF files) are provided as part of Siebel Innovation Pack 2016. These SRF files correspond to repository updates in the Siebel database for the current release. The updated SRF files are available for all of the supported Siebel languages. Use the updated SRF files after you install Siebel Innovation Pack 2016, for either of the following upgrade tasks summarized in this topic. (It is not necessary to compile the New Siebel Repository SRF.)

  • If you run incremental repository merge for an existing Siebel database.
  • If you perform a full database upgrade for an existing Siebel database.

You also require the updated SRF files to run Siebel Business Applications after you install a new

Siebel database for Siebel CRM version 16.0. For more information, see the Siebel Installation Guide for the operating system you are using.

NOTE:  After installing the Siebel CRM software for the current release, you must reset any passwords in the siebns.dat file on the Siebel Gateway Name Server that were previously encrypted using RC4 encryption. In the current release, such passwords are encrypted using Advanced Encryption Standard (AES) instead of RC4. You must perform this task regardless of the type of upgrade you are performing. For more information about reencrypting passwords, see Siebel Security Guide.

Table 3. Supported Upgrade Paths for Siebel Innovation Pack 2016 on IBM DB2 for z/OS
Current Version
Upgrade Version
Upgrade Approach
Upgrade Tasks

Siebel 7.5.3 (SEA repository or SIA repository) and Siebel 7.7.2 (SEA repository or SIA repository)

Siebel CRM version 16.0

  • New installation of Siebel Innovation Pack 2016 (version 16.0) for upgrade.
  • Full database upgrade.
  • Two-step repository upgrade.

You must perform a two-step repository upgrade:

  1. Upgrade Siebel CRM version 7.5.3 and Siebel CRM version 7.7.2 (SEA repository or SIA repository) to Siebel CRM version 8.1.1 (SEA repository or SIA repository).
  2. Upgrade Siebel CRM version 8.1.1 (SEA repository or SIA repository) to Siebel Innovation Pack 2016 or later.

NOTE:  Use incremental repository merge for upgrades from Siebel CRM version 8.1.1 (SIA repository).

Siebel 7.8.2 (SIA repository and SEA repository)

Siebel 8.0 (SIA repository and SEA repository)

Siebel 8.1.1.0 through 8.1.1.7 (SEA repository)

Siebel CRM version 16.0

  • New installation of Siebel Innovation Pack 2016 (version 16.0) for upgrade.
  • Full database upgrade.
  • Single-step upgrade.
  • Perform a full database upgrade. A Development environment upgrade and a Production environment upgrade is required.
  • You can directly upgrade to Siebel Innovation Pack 2016. It is a single-step upgrade and post-upgrade process.
  • The New Customer repository, generated through a three-way repository merge, contains all the content from the Siebel Innovation Pack 2016. For more information on repository merge, see Performing the Siebel Repository Merge.

Siebel 8.1.1.0 through 8.1.1.14 (SIA repository)

Siebel CRM version 16.0

  • Migration installation of Siebel Innovation Pack 2016 (version 16.0).
  • Incremental repository merge.
  • Use incremental repository merge to bring the repository to version 16.0 or later.

    NOTE:  This step is mandatory to be able to run Siebel Business Applications in the current release.

    For more information on incremental repository merge, see Performing the Siebel Incremental Repository Merge.

Siebel CRM version 8.2 (SIA repository)

Siebel CRM version 8.2.1 (SIA repository)

Siebel CRM version 16.0

  • New installation of Siebel Innovation Pack 2016 (version 16.0) for upgrade.
  • Full database upgrade.
  • Single-step repository upgrade.
  • Perform a full database upgrade.,A Development environment upgrade and a Production environment upgrade are required.
  • Upgrade directly to Siebel CRM version 16.0. It is a single-step repository upgrade and postupgrade process.
  • The New Customer Repository generated through a three-way repository merge contains all of the innovation pack content of Siebel CRM version 16.0.
  • For more information about repository merge, see Performing the Siebel Incremental Repository Merge.

Siebel CRM version 8.2.2.0 through version 8.2.2.14 (SIA repository)

Siebel CRM version 16.0

  • Migration installation of Siebel Innovation Pack 2016 (version 16.0).
  • Incremental repository merge.
  • Use incremental repository merge to bring the repository to Siebel Innovation Pack 2016 or later.

    NOTE:  This step is mandatory to be able to run Siebel Business Applications in the current release.

  • For more information on incremental repository merge, see Performing the Siebel Incremental Repository Merge.

Siebel CRM version 15.0 through 15.4

Siebel CRM version 16.0

  • Migration Installation of Siebel Innovation Pack 2016 (version 16.0).
  • Incremental repository merge.
  • Use incremental repository merge to bring the repository to Siebel Innovation Pack 2016 or later.

    NOTE:  This step is mandatory to be able to run Siebel Business Applications in the current release.

    For more information on incremental repository merge, see Performing the Siebel Incremental Repository Merge.

Siebel CRM version 15.5 and later

Siebel CRM version 16.0

  • Migration Installation of Siebel Innovation Pack 2016 (version 16.0).
  • Incremental repository merge.
  • Use incremental repository merge to bring the repository to Siebel Innovation Pack 2016 or later.

    NOTE:  This step is mandatory to be able to run Siebel Business Applications in the current release.

  • For more information on incremental repository merge, see Performing the Siebel Incremental Repository Merge.
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