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Siebel eSales Administration Guide > Setting Up Siebel eSales > Setting Up Shipping Charge Calculations for Siebel eSalesShipping charges are calculated for quotes as part of the checkout process of Siebel eSales. Siebel eScripts are used for the calculations and have been provided as templates. You modify the scripts to reflect your shipping processes. Shipping Calculation Process WorkflowThe Shipping Calculation Process workflow is shown in Figure 1. When the Shipping Calculation Process workflow is called by the eSales - Complete Checkout Process workflow (eSales - Complete Checkout Process), the following events happen:
Business ServicesTwo business services are used as part of the Shipping Calculation Process workflow, one of them twice:
Integration ObjectsIntegration objects are used to pass static or dynamic values to business services. The architecture is modular in that you can create and use different integration objects for the same core business service. Shipping charge calculation uses the following integration objects:
For more information on integration objects, see Integration Platform Technologies: Siebel Enterprise Application Integration and Using Siebel Tools. Business Service ScriptsThe following scripts are used in the Shipping Cost Service (eScript) business service:
For more information on business services, see Using Siebel Tools. Modifying Shipping Charge CalculationsYou customize shipping charge calculations in Siebel Tools by modifying the scripts that make up the Shipping Cost Service (eScript) business service. For more information on Siebel eScripts, see Siebel Tools Online Help. To modify shipping charge calculations
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