Android devices are connected wirelessly to Simphony using an 802.11x network, Therefore, it is vital that the property have a high quality wireless network. Spotty Wi-Fi coverage causes application performance issues with check sharing and posting, as well as bouncing between online and offline states with the services on property (for example, check and posting, printing and kitchen display) and the Enterprise, which impacts the ability to receive database updates.
You must configure the Android device to use a wireless local area network (WLAN) with connectivity to the (local area network) LAN used by the Check and Posting Service and other Simphony POS clients with which they might share checks. Simphony does not support the use of a 3G or 4G connection through a telecommunications provider back to these local devices.
Oracle Hospitality recommends that you configure Android devices to use a static Internet Protocol (IP) address. Simphony does not support the use of Dynamic Host Configuration Protocol (DHCP) assigned addresses unless you define a DHCP reservation.
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Parent topic: POS Workstations