4 Resolved Issues

The following issues have been fixed since the last release.

Table 4-1 Simphony 2.9 Resolved Issues

Module CRID TPID Description

Cash Management

N/A

123160

Cash Management is now improved through indexing, enhanced queries, and the removal of unnecessary lookups. This resolves the issue where deadlocks occurred when performing till and server bank operations.

Client Application Loader (CAL)

36853

120883

To safeguard against the unlikely condition of running incompatible versions of the KDS Controller and KDS Display, Simphony now prevents the connection of incompatible versions.

CAL

N/A

104827

The Distributed Client Application Loader (DCAL) workstation no longer experiences a reboot loop when you upgrade the existing version of Simphony.

Credit Card Driver

N/A

117735

Charge tip and over tendering now appear accurately on customer receipts when a refund is made to a credit card. A negative change due amount for the value of the charge tip or over tender no longer appears on the receipt.

Database

35889

79691

The Transaction database now shows the origin of all MREQUESTS, including Pay In/Out.

Direct Posting Service (DPS)

N/A

127017

The DPS no longer posts payment voids to the transaction operator’s report totals, when RVC Parameters option 12 - Post Tender Voids to Original Tender Employee is enabled and options 6 - Post Totals and Tender to Transaction Operator and 7 - Post Tender (Only) to Transaction Operator are disabled.

DPS

N/A

123152

The DPS no longer fails to post transactions carried out after voiding a discount. This prevents closed checks from appearing on the Employee Open Check Report.

DPS

N/A

120165

Discounts voided from split checks now post accurately to Reporting and Analytics Advanced.

Enterprise Management Console (EMC)

36812

112946

All supported OPOS devices now appear for Oracle MICROS Tablet E-series in Workstation Type 6 - MICROS Tablet Client. You must obtain the relevant OPOS drivers and utility from the manufacturer and install it on each workstation that the OPOS device will connect to prior to setting them up in the EMC .

EMC

36694

105181

Discounts option 25 - Discount Combo Meal Group Items is now available when you configure Activation Type 2 - Coupon (Automatically applied, operator must enter) discount in the EMC.

EMC

N/A

130218

The EMC no longer prematurely exits when attempting to assign a custom menu level to a touchscreen button in Page Design.

Import/Export Service

N/A

111686

Import error messages now appear in a readable format when opening with Windows text editor tools.

Install

36818

104656

If you are using an Oracle Database, Simphony now validates the database user passwords that you enter during installation to ensure adherence to the Oracle security guidelines.

Install

35082

52802

A pre-upgrade tool is now available to increase the column size while online when upgrading Reporting and Analytics Advanced. You must run the pre-upgrade tool before running the installer. The pre-upgrade tool takes a significant amount of time if you have a large database.

Interfaces

36762

109436

When Tender/Media Interface option 39 - Reverse PMS Itemizers On VOID Postings is enabled, canceling a voided tender on a reopened closed guest room check now cancels the void.

Kitchen Display System (KDS)

36702

105476

Navigation functions on the KDS bump bar now work on Windows 32 KDS Displays.

KDS

36127

88902

When using Dynamic Order Mode (DOM) Fire on Next, bumped checks no longer reappear on the KDS when a partial payment is made.

KDS

35000

111743

When you enable Order Device KDS Option 8 - Re-sort When All Prep Done, all order device bump statuses now appear correctly after re-sorting.

KDS

34915

46481

The KDS now supports Russian Cyrillic characters. All menu items in Russian Cyrillic now appear accurately on the KDS.

KDS

N/A

129080

Runner chits no longer print to both the primary and backup printer when multiple chits are sent at the same time. They now print to the backup printer only when the primary printer fails.

POS Client

36864

124862

Zebra MC40 Android POS clients now show an error message when data is missing from a customer gift card. This prevents Simphony from malfunctioning when the magnetic stripe reader (MSR) fails to capture track 2 data on the card.

POS Client

36710

40871

When a credit card payment with a charge tip is over tendered, the POS client now prompts workstation operators to confirm the charge tip amount regardless of Tender/Media option 9 - Charge Tip Required.

POS Client

36690

105183

When attempting to edit a combo meal with a discount, the workstation now shows an error message requesting removal of the discount before modifying.

POS Client

36686

105022

Simphony no longer fails to validate gift cards that share the same preamble. After upgrading to Simphony version 2.7, the first transaction that you post through Transaction Services using a gift card now processes without error.

POS Client

N/A

126937

When a check with a service charge is paid for using a credit card, the service charge no longer adds to the charged receipts on the Employee Tip Report.

POS Client

N/A

126876

126875

If Tax Parameters option 1 - Do Not Include Tax in Totals on Tip Reports is enabled, Simphony no longer deducts taxes from the charged receipts total on the Tip Reports when a closed check is voided.

POS Client

N/A

126873

126472

If an automatic service charge does not post to gross receipts on the Tip Reports when paying the check (Service Charges option 4 - Post to Service Charges Total on Tip Reports is enabled), Simphony no longer deducts the service charge from the gross receipts when the closed check is voided.

POS Client

N/A

126872

Simphony now calculates the charged receipts total on the Tip Reports accurately, when a check has both inclusive and add-on tax, and is paid using both cash and credit card.

POS Client

N/A

126633

The gross receipt and the charged receipt no longer post to the Employee Tip Report when Order Type Parameters option4 - Do Not Post Transaction to Tip Report Totals is enabled.

POS Client

N/A

126491

Simphony now calculates gross receipts accurately for split payments.

POS Client

N/A

123348

Touchscreen buttons on Android POS clients now highlight when pressed.

POS Client

N/A

117864

When Tax Parameters option Enable Canadian GST is set and a Canadian tax trailer is configured, checks no longer fail to print when the total due falls between the configured thresholds.

POS Client

N/A

93681

Assigning employee IDs using the Assign Employee ID function key at the POS client no longer updates the POS Password in Oracle Hospitality Labor Management. This prevents Labor Management from failing to save changes made to existing employees.

Printing

N/A

125210

If a label print job fails, the service host now notifies the label printer. This resolves the issue where label printers occasionally skipped a print job.

Stored Value Card

N/A

124874

You can now finalize a credit card after authorizing a gift card on the check without error.

Stored Value Card

N/A

124873

The POS client no longer shows an error when attempting to void a gift card reload or a partial redeem performed in the previous round.

Transaction Services

36869

126151

Transaction Services now prevents service totaled checks from being converted to Autofire checks through the POSAPI client.

Transaction Services

36860

121985

When posting combo meals through Transaction Services, required condiments now post to the check along with the combo meal items.

Transaction Services

36856

122869

Checks created through Transaction Services now show combo meal price overrides.

Transaction Services

36845

119268

Workstations running in the POSAPI client now successfully post menu items to an existing check opened in the POSAPI workstation.

Transaction Services

N/A

114364

You can now pick up a check after running the Get Printed Check command from the POSAPI client.