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Configuration Guide for Oracle CRM On Demand Financial Services Edition > Configuring Oracle CRM On Demand Financial Services Edition > Example Configuration Picklists >

Activity Type

Table 24 shows an example configuration for cascading picklists for Activity Type and its corresponding Call Result in Oracle CRM On Demand.

Table 24. Activity Type Cascading Picklists
Parent Picklist Value
Related Picklist Value

Area

Type

Birthday Call
  • No Reach
  • Appointment
  • Stay in Touch
  • Dead File

Review Call
  • No Reach
  • Appointment
  • Stay in Touch
  • Dead File

Referral Call
  • No Reach
  • Appointment
  • Stay in Touch
  • Dead File

    
Configuration Guide for Oracle CRM On Demand Financial Services Edition, Release 33 Copyright © 2016, Oracle and/or its affiliates. All rights reserved. Legal Notices.