Oracle CRM On Demand Desktop Administration Guide > Administering Oracle CRM On Demand Desktop >

Before Administering Oracle CRM On Demand Desktop

After Oracle CRM On Demand Desktop licenses are assigned to your company, the Manage CRM Desktop privilege is visible within the Administrator role. You must also provide access to Oracle CRM On Demand Desktop for your users, see Allowing Users to Access Oracle CRM On Demand Desktop within Your Company.

It is recommended that you create new roles for specific Oracle CRM On Demand Desktop users. This action might help control license consumption. For example, if you have 400 sales representatives, and you must assign Oracle CRM On Demand Desktop licenses to 200 of these representatives, then it is recommended that you create a new role for the Oracle CRM On Demand Desktop user. You can then add these 200 representatives to this new role, and assign the Oracle CRM On Demand Desktop licenses to only those 200 users.

Allowing Users to Access Oracle CRM On Demand Desktop within Your Company

You must provide access to Oracle CRM On Demand Desktop for your users.

To allow users to access Oracle CRM On Demand Desktop within your company

• Assign the Enable CRM Desktop privilege to each Oracle CRM On Demand Desktop user's role.

  For more information on privileges, roles, and users, see Oracle CRM On Demand Online Help.