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Working with the Social Media HomepageThe Social Media Homepage is the starting point for managing social media records. NOTE: Your company administrator can customize the layout of your Social Media Homepage. In addition, if your user role includes the Personalize Homepages privilege, then you can add sections to the page, and remove sections from the page. Creating a Social Media RecordTo create a social media record, click the New button in the Recently Modified Social Media section of the Social Media Homepage. Working with Social Media ListsThe Social Media Lists section shows a number of filtered lists. Filtered lists are subsets or groups of records that enable you to limit the number of records to work with at a time. Oracle CRM On Demand comes with a set of standard lists. All standard lists are public. You and your managers can create additional lists that are based on different criteria. The following table describes the standard lists for social media.
To view a list, click the list name. To create a new list, click New. For more information about creating lists, see Creating and Refining Lists. To review all available lists, create a new list, or view, edit, or delete an existing list, click Manage Lists. The Manage Lists page also includes the standard lists delivered with Oracle CRM On Demand. These lists are view-only. So, you cannot edit or delete them. Viewing Recently Modified Social Media RecordsThe Recently Modified Social Media section shows the social media records that were modified most recently. Click Show Full List to expand the list. Adding Sections to Your Social Media HomepageIf your user role includes the Personalize Homepages privilege, then you might be able to add additional sections to your Social Media Homepage. Your company administrator can make sections available for display on your Social Media Homepage. To add sections to your Social Media Homepage
Related TopicsSee the following topics for related information about social media records: |
Published 8/22/2016 | Copyright © 2005, 2016, Oracle. All rights reserved. Legal Notices. |